An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by entiri
Common WordPress Installation Issues
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
Frequently Asked Questions
Revolution Slider Demos.
Here is contentshttp://www.themepunch.com/codecanyon/revolution_wp/exports.php
How to import Revolution Slider Home Page Demo
Once you imported demo content and installed Revolution slider, you can import Revolution Slider from our demo web site using files located in \xml export\revslider\ folder of ZIP file downloaded from ThemeForest. Please, follow these steps:
1. Click on Revolution Slider from left menu
2. Click Create New Slider
3. Enter slider Title, enter “home” in Slider Alias and save slider
4. Click on Show Export / Import at the bottom of the form and upload home-revslider.txt
5. Select XML file provided with our theme and upload it. It will take couple of minutes to install our theme
6. Copy captions.css to wp-content/plugins/revslider/rs-plugin/cssVideo help: https://www.youtube.com/watch?v=ShsMEWbIzyE
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.