54 comments found

  • Has been a member for 4-5 years
  • Iran, Islamic Republic of

Hi i hope all is well , i have your renova wp template and i have question . please help me i wanna put intro menu but i can’t put it the first page .. could you please send me documentation about how can i fix my problem .. thank you

designova

Hi, Documentation is already inside your download pack. If you have questions apart from documentation explanation you can post it on our support forum

^ron

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
djsnowb Purchased

Hello, first of all, I d like to thank you for this amazing theme, it s a great work. I just have a small problem, there are a lot of CSS and javascript which freeze smartphones and tablets. Could you please let me know how to reduce this number by telling me the ones I can remove? Or if you have any other method to increase the speed, I m all ears!

Best regards, Rudy.

designova

Hi, we have tested it on major devices and it is fine. If you need to increase the performance you may follow these:

1. Remove any unwanted scripts, images, css etc. (from your edition)
2. combine all JS files to a single JS file.
3. combine all CSS to a single CSS file.
4. activate GZIP on your server (contact your hosting guys for help on this).
5. have a good web hosting service.

designova

thanks for your kind words

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • United States

It’s a really great theme! However I really hate the fact that you have to edit the portfolio section from a server.

My questions is how do I increase the height of the project-ajax.html page for when using images with heights over 900px so that the project_content information does not disappear?

designova

Hi, thanks for loving the template. Yes as a general practice, AJAX portfolio should always be edited from server only.

In order to increase images (we guess, you mean the slider) you have to increase the height of the FLEXSLIDER container:
<div class="flexslider clearfix">
.
.
</div>
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi there, i have a little question.

Do you know a way to target css style only for Sadari or chrome (only one browser not both Browsers)

I try to use @media screen and (-webkit-min-device-pixel-ratio:0) but target safari and chrome and i just need to target one browser.

Thanks:) Nice template

designova

Hi, thanks for your kind words. In order to detect user’s browser you have to use jQuery, please refer to: http://jquery.thewikies.com/browser/

This also needs some additional JS script to switch stylesheets depending on browser detected

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
indi71 Purchased

Hi, thanks for your good template. I have a question.

Here is Korea, and we use character set like euc-kr, not utf-8. So I change index.html file code lke below.

<html lang=”ko_KR”> <head> <meta charset=”euc-kr”>

I just change en->ko_KR and utf-8 -> euc-kr

But after that, some pages doesn’t work properly.

1. intro page image size doesn’t show full size. 2. showcase images mouseover event doesn’t work 3. portfolio categories doesn’t work.

You can check it below link.

http://www.mediagarden.kr/sunil/renova/

If you have solution, pleas reply to me.

Thanks.

Default-user
indi71 Purchased

I solve it out. Thanks.

designova

That’s nice :)

  • Has been a member for 0-1 years

Hi,

May I know what will have gotten after payment?.Shall we get all the necessary files of the website or it is uploaded on the server and we should use them as a service?.

Regards Ali

designova

Hi,

You get all files needed for the website, you have to edit your content and upload it on your own server. This is a template you get as downloadable. Not an online service.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Russian Federation

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  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Russian Federation

Hello, I d like to thank you for this amazing theme, it s a great work. Best regards, Garik Hakobyan.

designova

Hi, it is our pleasure :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Russian Federation

Hello! Please help to set up a mailbox. Don’t understand how to do it.

designova

Hi, please refer to original PDF user guide -> Contact Form setup section. We have already covered it.

garikhakobyan

Please help with setting up email. I don’t speak and understand English. Use the translator. I am unable to use the Email form. I do not have the file ” processForm.php “

garikhakobyan

themeforest-4803394-renova-unique-one-page-theme-responsive-html5

garikhakobyan

Do I mail help please

garikhakobyan

I did everything according to instructions, but apparently I have no file “processForm.php”

designova

Hi, please check “sendcontact.php” file. It is the actual file, but the PDF was having a typo. We will update the documentation soon.

garikhakobyan

You know I checked the file, but it’s still not working. Apparently the reason for my mail server on the hosting. Sorry. Thanks for the help.

designova

Hi, please check with your hosting guys. Also send a copy of your website as ZIP pack via support ticket on http://designova.net/support.html, we will upload and test on our servers.

garikhakobyan

I can’t find the code. I have the code 4803394, but it does nothing. Where to find the code

garikhakobyan

Can’t use your support

garikhakobyan

Dear Studio designova! Thank you for such a wonderful and complete website design. I apologize for the misunderstanding. All errors have been with my hand. Server error is not occupied me the opportunity to see a 404 page not worked mail. But all fixed! Everything works great! Thank you!

designova

Hi, hope it is working perfectly now. In case if you need assistance please open support ticket. You can get purchase code downloadable from your downloads panel in theme forest

garikhakobyan

Hello! Help me to configure the e-mail form. Unable to send emails to a different language. As soon as I write in Russian text, and the name, immediately get the error. Help to set to UTF-8, so I can write in any language, text and name. Thanks in advance. With uvajeniem Garik.

designova

Hi, please open a support ticket with a screenshot. Most of the issues related to email sending form is depending on your hosting settings. You please contact your hosting support guys also

  • Has been a member for 4-5 years
  • Bought between 100 and 499 items
  • Malaysia

Hi in showreel section how i can add video ? thanks

designova

Hi, this needs custom editing of original template

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Russian Federation

Uvajaemye help distinguish mail form. I am writing to you for support, but the code is not suitable 4803394. I need your help in the mail form. Want the sender’s name can be written in UTF-8, but does not work. Help please.

garikhakobyan

no response was received

designova

Please open support ticket http://www.designova.net/support.html developers will get back to you there

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Russian Federation

help set up in mail form. I am writing to you for support, but the code is not suitable 4,803,394. I need your help in the mail form. Want the sender’s name can be written in UTF-8, but does not work. Help please.

designova

Please open support ticket http://www.designova.net/support.html developers will get back to you there

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
pipe_am Purchased

Hi! Congrats on the great quality of your work. Great design :D

A couple of questions:

- I NEED TO DISPLAY DIFFERENT ICONS ON THE TIMELINE. I’VE TRIED TO CHANGE THE PARAMETERS AS TYPOGRAPHIC ELEMENTS, BUT CAN’T MANAGE TO MAKE IT WORK, THEY DONT DISPLAY AT ALL.

- THE SCROLL ON THE FIRST PAGE DOESN’T DISPLAY. I’VE REPLACED THE WHOLE SECTION BUT STILL DON’T SHOW.

Any help will be very appreciated.

THANKS MATES!

designova

Hi, thank you for your kind words. Please send a support ticket via http://www.designova.net/support.html

Default-user
pipe_am Purchased

I’ve tried but never sends me a confirmation on my message being sent :( I believe it doesn’t even send no message at all.

designova

No worries, we will check it and get back to you.

designova

Hi, we have fixed an issue in purchase code verifier. So, please try once more, post your ticket via http://designova.net/support.html. Our developers will answer your ticket on office hours.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

are there any tutorials on how to use the renova theme in wordpress?

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