69 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mks222 Purchased

The layout composer isn’t working for me at all now – I’ve reloaded the theme, changes browsers – nothing works. When I click on the + sign to add a content type, nothing happens (i.e. nothing loads.)

Any suggestions???

Default-user
mks222 Purchased

Hi Equiet – any ideas?

Default-user
mks222 Purchased

It’s started working – I think I just needed to update my .htaccess file

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hi Equiet, are you planning new updates after the last release in January?

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
J1mmy Purchased

Does anyone know why on a post page there is missing column in the middle, to the right of the post text, but left of the sidebar?

Thanks

Equiet

Hi. This might be the second sidebar, which is available only for Posts. You can change the layout of the Post page in Appearance -> Customize -> Single post.

Default-user
J1mmy Purchased

Changing it from sidebar to full removes the main foremost right sidebar altogether, bit it still has a space to the right of the text. Putting the right main sidebar back doesn’t seem to change the missing column in the middle. You can see what I mean here: http://goo.gl/I1wK09

Equiet

I see. The sidebar should be disabled when it contains no widgets. Thank you for reporting this issue, I’ll take a look.

Default-user
J1mmy Purchased

Is there any quick fix I can make to the template for the time being to get text to stretch all the way? It does stretch all the way when the full width is selected in the customizations, but of course, then the sidebar disappears.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Dear Equiet, I’ve sent you 3 support requests via the support form, but I never received a reply.

I’ve uploaded the new update you recently released but the theme since the first day I have used it does not work properly. Namely, if I arrange more than a text box (e.g. simple text, visual editor) on a page with the layout composer, it will only keep data from a single box and dismiss all the other when I update the page or open it back to change something.

Anything but the title of the box will disappear. Could you please reply and hopefully solve this issue?

Equiet

Hi, I’m sorry you are experiencing issues with this theme. Could you please tell me more—which browser and WordPress version do you use?

Default-user

Latest browser I’ve tested Report theme with: - Mozilla FireFox 29.0.1 - Google Chrome 35.0.1916.114 m - Internet Explorer 11.0.9600.17107

WP version I’ve tested Report theme (same website, updated whenever there was a new release): - WordPress 3.9.1 - WordPress 3.8.3

Default-user

Did you actually need the information you asked? They have been laying there for 2 weeks without any further comment from yours.

Of course I still haven’t received any reply (since MONTHS) to my support requests via your support tab either.

I’d remove at least “Top-class free support” from the Item details.

Equiet

I’m really sorry, I have been very busy last few weeks. Hopefully I have finally fixed the issue now, the update (1.7) should be ready in few hours once it gets reviewed.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi. At first, sorry for my English. I like your theme. I´m have a trouble. I can´t change the content font size. I did it in other themes, but I can´t to do it in this case. Thank you for your help and for the theme. Bye :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

how to replace the favicon?

Currently the letter R appears. I want to put my logo.

Thanks, Joel

Equiet

Hi Joel,

just replace favicon.png and favicon.ico files in the theme’s folder. To see the change in the browser, you need to clear its cache.

Default-user

Thank you for your reply.

I have another question about the Widget Social links (on the header of the homepage and downstairs at right of the homepage):

- The header: where in the admin I can put the links? what format link? (Ifram or other?) - Low (right): what format link? (Ifram or other?)

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

Social links do not work into the post and within the homepage (bottom right);

On the demo there are social links (on the header). I installed the theme, but I did not see these social links

What is the solution?

Thanks, Joel

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mks222 Purchased

I have my slider restricted to show posts from one category – because the Post IDs option isn’t working. I added cat=33 to the Additional WP Query parameters box to force all the posts from that category to show. I’ve added a new post to that category, so I also need to indicate posts_per_page=5 (because the default seems to be 4) however, when I put a comma in as a separator – cat=33, posts_per_page=5 – it doesn’t work. Any ideas???

Default-user
mks222 Purchased

I figured it out, it’s cat=33&posts_per_page=5

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I see support is lacking here?

Please see my email, the Layout Composer doesn’t work (when I click on this button happens): https://www.dropbox.com/s/rm0vhozanzomdqh/Screenshot%202014-07-18%2016.26.31.png

Additionally it seems impossible to add a video to the slider, the instructions are just 2 lines long and it’s not an obvious design.

Are you there?

Default-user

Dude… Come on.

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