129 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Your theme is nice, however I am not using Magento for my current ecommerce project.

- Is this theme available in HTML version?

- If no, will it be possible to extract HTML version and use it for some other ecommerce system? And is it legal to do that?

Thanks

3000themes

Unfortunately no html yet

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I have been waiting almost a month for a response on my support tickets!

3000themes

Please be sure to email to support@3000themes.com

  • Has been a member for 1-2 years

I’d like to demo this theme before buying. When I look at the demo here on iPhone and iPad, it doesn’t resize as I’d expect. I can tell you my site and you can see that I won’t be using the theme unless it checks out in staging, at which point I will buy it.

3000themes

Remove the themeforest bar. this will solve things (due to iframe)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I purchased the theme last week, but somehow I didn’t get any documentation in the downloaded files? Support didn’t reply to my e-mails. Maybe someone here can point me to a guide/documentation for this theme? :(

3000themes

Should be in yo file 100%

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

the theme is perfectly minimalistic, however, the modifications seems to be against that of the standard installation logic.

the sign in top-menu item does not link correctly b/c it did not take into consideration that i would install on a sub directory. www.root.com/store and the link goes to root.com/customer….

No response from 3000themes in well over two weeks on two tickets. any suggestion as to wher the customer.xml or customer.phtml files went?

3000themes

We are very sorry.. we would love to help out on your support requests. and we are very busy sorting out support due to holidays we’ve been a little under staffed the last 4 to 8 weeks. from now on that should be solved. so please let me know if you have anything we can do for you via support@3000themes.com!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I sent an email to support@3000themes.com but have not received a response. the checkout page and cart do not work. the shipping calculator does not function so when you try to make a purchase it stops you from continuing. i run over 35 large magento stores so i know the back end is setup. i’ve come to the conclusion that its the theme that is either missing a file or has something wrong. The error being generated when you try to get a shipping estimate is: {error not found”}

Default-user

once again i have tried using your HELP DESK, and BOTH email addressees with NO reply! I can log into the help desk and see my tickets.

3000themes

This is crazy, i just get no email from you i am so terrible sorry! could you try emailing my private email kayintveen@gmail.com thankyou!

3000themes

If there is still anything, feel free to email us to support@3000themes.com all solved now!

  • Has been a member for 1-2 years
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars

Excellent Work man !! I like it ;) GLWS

3000themes

Cheers!

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Netherlands
  • Referred between 10 and 49 users
  • Sold between 50 000 and 100 000 dollars

UPDATE NOTICE

Hi all, we like to announce our new support policy, we haven’t been on top of things lately but we revamped our support! Feel free to contact us at any time, and we will reply within 2 tot 4 hours within business hours (9am-6pm amsterdam,gmt) support@3000themes.com
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Last year I waited a couple of months for a reply from support. Then they announced a new support policy “we will reply within 2 tot 4 hours within business hours”. I wrote them last month, wrote 3 emails, never got ANY response.

I do not recommend this item, no support whatsoever. because nobody can help, this theme is useless for me and i wasted time and money on this.

by
by
by
by
by
by