34 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
salmeniu Purchased

Hello, I have strange behaviour on catalog view if filtered navigation is enabled, please see example at:

http://www.andiamo.fi/miesten-mallisto/vapaa-ajan-kengat.html

I have turned of filtered nav on other categories.

As you see, the problem is that images get streched to 100% content wide.

Best Regards, Mikko

Plaza-Themes

Hello Mikko,

We saw you change css and set block {display:none;} If you want show filter navigation you can set category with “anchor” attribute = “yes” in manage categories

regards,
  • Has been a member for 1-2 years

Hello,
I am interested to buy this theme. Here are my questions:
1) Can I add a vertical menu as well (or install the vertical tree menu extension without conflicts:
http://www.magentocommerce.com/magento-connect/vertical-tree-menu.html)
2) Could the latest news and some of the static block be taken directly from our Mirror Wordpress site?
3) Can we have a newsletter subscription box on the top of the site beside the logo? Thx Lynda

Plaza-Themes
Hello Lynda,

Thank for you interested.
You can add vertical menu. We will add vertical menu for you.
You can install extension for this function or add static block
YOu have a newsletter subscription box on the top of the site beside the logo

kind regards,
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • India

HI ADMIN,

I HAVE SHIFTED MY SERVER AND GETTING THE SCREENSHOT LIKE THIS WHICH IS PREVENTING THE WEBPAGE TO OPEN. I AM REALLY EMBARRASSED TO USE THIS THEME AS SUPPORT IS NOT COMING FOR ME ANYWAY.

Magento Commerce There has been an error processing your request

Exception printing is disabled by default for security reasons.

Error log record number: 946327776177

Plaza-Themes

Hello,

You can provide FTP + admin account via support@plazathemes.com We will check and fix it for you

Kind regards,
  • Bought between 100 and 499 items
  • Greece
  • Has been a member for 4-5 years

??, a have a question about the facebook like box. It doesn’t show properly, and i checked live demo as well, and it also not showing up correctly. It is like it smaller in width, no matter what settings you are using. Thanks

Plaza-Themes

Hello,
You can login admin > Magentothem > Facebook like box > configuration then change width, height of the Like box. Or you can provide URL of your website we will check it for you.
regards,

Default-user

No matter what you put in those settings it doesn’t change. The same thing is happening on your live demo. It doesn’t show up correctly.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Hello,

Does this template have variables with price change options? For ex. $10.00 for a shirt, +$3.00 for XL.

Let me know Thank you!

Plaza-Themes

Hello asitseams,
Yes, This template have variables with price change options. You can set it in the admin panel. It’s very easy. You login admin > Manage products > select product > then add custom options for it.
Kind regards,

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hi great theme – what is the best way to automate Twitter feed and news content?

I will use fishpig wordpress for blog

thanks

Plaza-Themes

Hello,
You can contact us via support @plazathemes.com. We will send you twitter extension. you can use fishpig wordpress for blog. It’s compatible.

Default-user

hi i’ve emailed that address and have so far not had a reply???

Plaza-Themes

we have reply your email. pls, you can check your email

Default-user

No I have no email in junk or inbox – please details of real twitter feed and proper blog integration to martinandrewmcgarry@hotmail.com what you have on the template is fake made from html and not active live feeds!

Plaza-Themes

pls, you can check your email

Default-user

I have installed the creare twitter plugin – how do I call it into the theme i.e. Footer block?

Plaza-Themes

you can add in admin > CMS > static blocks > footer-static block

Default-user

I know that, but how can I call it into the block? It is not a widget nor does it come with any code to add and there is no support or tutorial info with the files you sent me.

Plaza-Themes

If you want get static block you can use this code like
{{block type=”cms/block” block_id=”your_block_id”}}
You want get block from .phtml file ( custom_block.phtml) you can use code like
{{block type=”page/html” name=”” template=”template/custom_block.phtml”}}
Or you can contact us via support@plazathemes.com

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
rlauro Purchased

Hi – great theme! We’ve been using this theme for sometime and made some modifications. My question is why the special price is not showing on the product list page:

http://shop.filacanada.com/fila/womens/fila-function.html

but it works on the main product page:

http://shop.filacanada.com/fila/womens.html

Let me know if you can assist me on this issue.

Thanks.

Plaza-Themes

Hello,
We think this problem occurs by your extensions ( color swatches), or you custom in the product list. You need check your extensions.
Kind regards,

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

How do you get the captcha to output into the default contact form?

Plaza-Themes

Hello,
The default contact form don’t support captcha. You can install extension for this function.
Kind regards,

Default-user

Install a captcha extention or a for extension

Default-user

form extension

Plaza-Themes

You install extension contact form include captcha

  • United States
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello! I have been developing with this theme and had a question on editing the prozoom function. Website: http://www.danceshopusa.com

Do you have any read me files or documentation on this theme?

Also, is it possible to change the amount of zoom the prozoom does for each product or in general?

Also, what kind of shopping cart does this theme use, I need to let paypal know in order to get started and launch! Thanks! You an also reply email: livingston2323@yahoo.com

Plaza-Themes

Hello,
It isn’t possible to change the amount of zoom the prozoom does for each product or in genera. It use in product page detail.
kind regards,

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

How do we change the order of the featured and sales images – its pretty static at the moment… the order is based on when the products were added to the store…

therefore the oldest featured products are showing before newer items – I would prefer to have them ordered perhaps by category display order.

Thanks

Plaza-Themes

Hello
It don’t support order items. You can set it display by latest products
Kind regards,

Default-user

I am talking about the featured slider and sales/discount slider – how to change the order of display. It currently displays by ascending item ID there are no settings to change display order. I don’t want to display the oldest item first. I want to show the newest item or a popular item not the oldest.

Therefore: How do I change the display order or the product sliders?

Plaza-Themes

It don’t support order items. It display product by ascending item ID

Default-user

WHAT A JOKE! IF you don’t want to support an item don’t sell it in your theme!

Or tell your customers where you got it from so we can contact their support team!

Plaza-Themes

This extension get the products by attribte ( featured, special price). It don’t has field for set order of items. Do you understand ?

Default-user

I know it doesn’t have a field to set order – but somewhere there will be a function that does determine the order. So if you give me then name or company that develop that extension I will ask them – because you can not provide the info that I want so I need to speak to a person that does know the answer!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, great theme.

I was wondering is it possible to include the product name on the product image box without having to hover first?

Kind Regards,

Lorne

Plaza-Themes

Hello Lorne,

It’s possible show product name withour hover mouse on products. You must change css style for you.
regards,

Default-user

Thanks for the quick reply, much appreciated.

Can you please give me more information on what css file and which css style to edit please? I have been trying to do it myself but had no such luck :(

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I would like to know if it support ( RTL Lanaguages like Arabic , Hebrew …etc. Please advise. Thanks.

Plaza-Themes

Hello
Thank for your interested. This theme doesn’t support RTL languages.
Kind regards,

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

On product grid view, the product hover function does not work consistently on my installation. Before hovered on, the product displays the price, and then once hovered over the product displays the name of the product, the price, add to cart and wishlist etc – this is what is supposed to happen, but sometimes on my site the product info overlay does not go away after the mouse has moved off the product.

Is there a fix for this?

Kind Regards,

Lorne

Plaza-Themes

Hello,
You can make a ticket http://www.plazathemes.com/tickets/ . We will check and help you fix it. You don’t worry

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
iiro Purchased

my installation shows the navigation wide menu with black background and different fonts. I already send you an email but dosent get answer yet.

PLease help us!

Plaza-Themes

Hello,
We reply your email . Please you can check your email iiro.kokkonen@mekeilaajat.net

Default-user
iiro Purchased

hi, sorry, i only get email “we reply in your email”. ?

Default-user
iiro Purchased

Hi, already made.

Plaza-Themes

we don’t see your ticket

Default-user
iiro Purchased

Made new one: ” Support ticket request created iiro kokkonen,

Thank you for contacting us.

A support ticket request #XXXXXX has been created and a representative will be getting back to you shortly if necessary.

Support Team “

Plaza-Themes

ok, you can provide your website info. We will help you fix it

Default-user
iiro Purchased

Hi, where i can put that info? I dont get any ticket id when i make it? Only that #XXXXXX is show?

Plaza-Themes

you can follow your ticket

Default-user
iiro Purchased

I dont, because i dont have the ticket id… When i make that request, your website show ticket id #XXXXXX = Not work(yes, no numbers, exatly only XXXXXX letters).

Plaza-Themes

you can check your email make ticket

Default-user
iiro Purchased

hi, tryed two different email, i dont get any emails after creating an ticket.

Default-user
iiro Purchased

now i get answer received email and answered in ticket. Thankyou.

Plaza-Themes

you follow your ticket

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