56 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

is there any option to default open footer ? now it is opening when the cursor on the arrow and disable to keywords

tvlgiao

Hi,

Yes, you can use css footer default open.

Default-user

Could you please be kind and let us know how?

tvlgiao

Hi,

You can remove code hide footer in : skin/frontend/default/galabigshop/js/bigshop.js : remove code : http://pastebin.com/Ha9jwt6G
Then , you edit css : skin/frontend/default/galabigshop/css/theme.css :remove code : http://pastebin.com/qHVu8Jhn

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
nutrino Purchased

Hi

There seems to be some issues with adding product to comparison. It is not possible to add products to comparison from the product list view or homepage tab widget. Suspect issues with ajax product list loader.

Even adding products to comparison from the product page is inconsistent. Removing products is also not working properly.

Would be good if an ajax message is shown after adding/removing the products.

Regards

tvlgiao

Hi,

You can mail your problem and information to support@galathemes.com . We will help you check it.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
nutrino Purchased

Disappointing Support.

I have purchased this theme. I had mailed them to ask to know how to do two things.

1. How to show only the main categories in the search box. 2. How to keep the footer always on.

I received a reply from support staff saying they would need my website login details.

Even after explaining them that I don’t need direct assistance and let me know which file to edit or how to edit, they keep repeating that they would need my website login.

This is not an issue specific to my website. This is just a generic feature modification of their theme.

With giving the login details I would loose the ability to carryout the changes myself at a later time if needed maybe after a fresh install.

I find this very arrogant and unhelpful on their part. No other theme developers on themeforest I have dealt with in the past have been like this.

Default-user
nutrino Purchased

Thanks for this. I’ve sent in my website credentials to your support. Would appreciate if you could send the search box dropdown modifications files as well.

Regards

tvlgiao

Hi,

We received your email. We will check and reply asap.

Default-user
nutrino Purchased

Thanks I’ve got the fix in my website by your support.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Just to follow up on some comments about slowness. We bought this and I’m going to have to can it because loading time is terrible.

When profiling loading speeds, the page HTML renders in 18s! This does not include the loaded files. This occurs with/without compilation turned on. There are no 404s and no heavy customisation with the theme.

Unfortunately it’s not usable.

tvlgiao

Hi,

Our server demo is run many sites demo. It can load slow. If you use theme on your site , it will load faster. You can refer some sites use theme : http://multiproteinas.com.br/ http://coinmart.co/index.php/ http://www.zargoza.com/index.php/
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

Please take a look at my screenshot.

www.garryj.com/nw/bug.jpg

This happens in your demo site. Is this bug fixed? It happens when you load more products on the homepage. Thank you.

tvlgiao

Hi,

Thank you. You try load site and click again.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hello i wann site user can upload their content to the site example sell car rent house add product ???do u have ? like ebay?

tvlgiao

Hi,

Magento don’t support featured multi vendor . If you want it, you will need install extension . You can find extension in link : http://www.magentocommerce.com/magento-connect/catalogsearch/result/?q=multi+vendor&pl=0

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Can you tell me which files i need to edit to change the following:

Can you please help with the following:

• Change the homepage top menu to be full width like the inner pages and sit underneith the header, like on the inner pages.

• Search only the top level categories – not all categories

• Change the homepage footer to be like the inner pages

• Pagination instead of load more on category pages

Default-user

and still no reply

Default-user

great support guys, you don’t even answer my emails. If you want any support at all – DO NOT BUY THIS THEME

tvlgiao

Hi,

You can mail to support@galathemes.com . We will help you check your problem

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I want to purchase this theme for magento but can you install it for me on my site

www.bigindiasho.com

Thnaks.

tvlgiao

Hi,

You can mail your information to support@galathemes.com . We will help you install theme when you buy theme.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I added a new product to It does not show the EM tab on Homepage Please tell me how to set it

tvlgiao

Hi,

Tabs get products with categories. You can configure categories in : CMS > widgets > GalaBigShop Main TabAll , GalaBigShop Main Tab02 … > widget options > Choose Categories . If it don’t work, you can mail your information to support@galathemes.com . We will help you check it.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

Good work , but when I press compare I can’t go to the compare page ? and the side menu can I purchase your theme with this side bar to code it as help center ? also can you customize to show the products as default like (fancy.com) ?

tvlgiao

Hi,

Button “compare” only add product to block compare. You can add products compare in category page , you will see block compare on left sidebar.
If you want custom site, you can mail your requirement to contact@galathemes.com

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Guys,

We’ve bought this theme and we tried to install it on Magento ver 1.9.0.1 but we’ve run into problems theme not loading properly. We contacted your support to get the theme installed by you guys but we haven’t received any answer.

Could you confirm that you received the request. Thank you.

tvlgiao

Hi,

Can you tell know your email that you input in form ? We don’t received email with domain www.psych-tech.com.

tvlgiao

Hi,

We don’t received your information from your email. We created ticket support for you. Please check your email and reply us.

Default-user

Thanks for the help tvlgiao. Theme installed.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

The product loader on the homepage doesnt seem to be working correctly for us. No matter how many products we add it will only show 16 and will not load any more.

Can you please let us know why. our staging website is: www.broadband.com.au/noworriesdev/

tvlgiao

Hi,

“Load more” is get products with category that you select. You can check category that you select in CMS > widgets > “GalaBigShop Main TabAll, GalaBigShop Main Tab02 …”. And you try check your category have more 16 products . If it don’t show more products , please send your information to support@galathemes.com . We will help you check it.

  • Has been a member for 1-2 years

I bought Bigshop gala theme from here , theme has issue on home page tab has load more option for products . if i click on load more button then products over lapping on footer. I need your help to fix this problem.

please help to fix this problem.

tvlgiao

Hi,

You can mail your problem to support@galathemes.com . Our staff will help you.

  • Has been a member for 0-1 years

I need the vertical Mega Menu that is on the homepage to be the main menu on ALL pages (category, product pages, CMS, etc.). Is this possible?

Also, there are a lot of issues when viewing the demo on my phone (lag, unresponsive menu, site width not taking up full screen). Is the demo the latest version of the theme and Magento (1.9.0.1)?

tvlgiao

Hi,

You can mail your requirement menu to support@galathemes.com . And this theme work with magento 1.9.0.1. You try view demo with link : http://demo.galathemes.com/gala-bigshop/index.php/

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States
mkdir4403 Purchased

For some reason, I can not disable preview. In which the front page is showing the red boxes where each placement goes. I have clicked disable preview, but to no avail.

tvlgiao

Hi,

You can mail your information to support@galathemes.com. We will check it for you.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States

Can you tell me where to edit the two sections:

- The footer that’s included on the inner pages? I can’t seem to find where this is located in the file structure or backend to edit the links. - The horizontal menu at the top on the inner pages? The actual file where this code sits?

I have already submitted a ticket but haven’t gotten anything. I just need the location to those files, and I will take care of.

Thanks

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