45 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

is there any option to default open footer ? now it is opening when the cursor on the arrow and disable to keywords

tvlgiao

Hi,

Yes, you can use css footer default open.

Default-user

Could you please be kind and let us know how?

tvlgiao

Hi,

You can remove code hide footer in : skin/frontend/default/galabigshop/js/bigshop.js : remove code : http://pastebin.com/Ha9jwt6G
Then , you edit css : skin/frontend/default/galabigshop/css/theme.css :remove code : http://pastebin.com/qHVu8Jhn

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
nutrino Purchased

Hi

There seems to be some issues with adding product to comparison. It is not possible to add products to comparison from the product list view or homepage tab widget. Suspect issues with ajax product list loader.

Even adding products to comparison from the product page is inconsistent. Removing products is also not working properly.

Would be good if an ajax message is shown after adding/removing the products.

Regards

tvlgiao

Hi,

You can mail your problem and information to support@galathemes.com . We will help you check it.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
nutrino Purchased

Disappointing Support.

I have purchased this theme. I had mailed them to ask to know how to do two things.

1. How to show only the main categories in the search box. 2. How to keep the footer always on.

I received a reply from support staff saying they would need my website login details.

Even after explaining them that I don’t need direct assistance and let me know which file to edit or how to edit, they keep repeating that they would need my website login.

This is not an issue specific to my website. This is just a generic feature modification of their theme.

With giving the login details I would loose the ability to carryout the changes myself at a later time if needed maybe after a fresh install.

I find this very arrogant and unhelpful on their part. No other theme developers on themeforest I have dealt with in the past have been like this.

tvlgiao

Hi,

1. How to show only the main categories in the search box.
>> We will try send file in ticket for you.
2. How to keep the footer always on. :
You can remove code hide footer in : skin/frontend/default/galabigshop/js/bigshop.js : remove code : http://pastebin.com/Ha9jwt6G
Then , you edit css : skin/frontend/default/galabigshop/css/theme.css :remove code : http://pastebin.com/qHVu8Jhn
Note : Because it is need change code and css. If we don’t access your site , we is difficult manual exact code and css that you need change.

Default-user
nutrino Purchased

Thanks for this. I’ve sent in my website credentials to your support. Would appreciate if you could send the search box dropdown modifications files as well.

Regards

tvlgiao

Hi,

We received your email. We will check and reply asap.

Default-user
nutrino Purchased

Thanks I’ve got the fix in my website by your support.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Just to follow up on some comments about slowness. We bought this and I’m going to have to can it because loading time is terrible.

When profiling loading speeds, the page HTML renders in 18s! This does not include the loaded files. This occurs with/without compilation turned on. There are no 404s and no heavy customisation with the theme.

Unfortunately it’s not usable.

tvlgiao

Hi,

Our server demo is run many sites demo. It can load slow. If you use theme on your site , it will load faster. You can refer some sites use theme : http://multiproteinas.com.br/ http://coinmart.co/index.php/ http://www.zargoza.com/index.php/
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

Please take a look at my screenshot.

www.garryj.com/nw/bug.jpg

This happens in your demo site. Is this bug fixed? It happens when you load more products on the homepage. Thank you.

tvlgiao

Hi,

Thank you. You try load site and click again.

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