71 comments found

effzed Purchased

how do i configure the left sidebar on my shop page, i dont want to display featured product in the left sidebar on product listing page.

help me.

tvlgiao

Hi,

Left sidebar is only block “Latest Review”. Do you want remove it ? If true, you can remove it in CMS > Static block > galarainbow_latest_review > disable

TLisboa Purchased

Hello, I need to buy the plugin Blog and One Step Checkout, you can send me the link? And on the product page, where it is written that these extensions are premium?

Regards

Hi! Does anybody has the same problem as me. After I installed this theme my front-end page starts to load veeeeery slow.. it takes ~30-60 seconds to load a page. It’s impossible to use my site. Back-end (admin) works just fine.

I’m not sure if it’s server problem, but I tried to change hosting plan, still no changes. Also I see that there are a lot of PHP processes which probably causes this delay.. Any ideas? Or maybe optimisation is needed?

tvlgiao

Hi,

You try enable cache magento ( system > cache management) and compile ( System > Tools > Compilation ). Magento is big framework, it need many resource run .You can need user dedicated server for magento .

akkisha Purchased

Before buying i need to know,

Can the Main Menu bar with Icons be linked to a URL / Category ?

for example http://prntscr.com/49auxt

the main bar here can each item be linked to a separate category,

for example if we click on cosmetics then it goes to cosmetic main category ?

tvlgiao

Hi,

Yes, you can configure each parent menu linked to main category in backend mega menu.

We found that your theme can be downloaded for free here: http://pretheme.net/gala-rainbow-themeforest-responsive-magento-theme/ Can we use it without any restrictions?

tvlgiao

Hi,

Please do not use this download link : http://pretheme.net/gala-rainbow-themeforest-responsive-magento-theme/ It is shared without copyright. It is not full theme so It will be affected site’s working . We will not be responsible for all them and you will be sued because of theme package without copyright

This is link theme package with copyright: http://themeforest.net/item/responsive-magento-theme-gala-rainbow/6511071

Please send email to us at support@galathemes.com to get support, We’re here to help you

ferhaddd Purchased

hi

i just bought the template and have installed the demo content. All things where find only i cant install the layer nav extention. It will give me an error and whole magento site will be down. The other extention of mega menu was succesful installed.

any idea why this keeps happening?

tvlgiao

Hi,

Can you tell me know your address email? We will check your email.

Default-user
ferhaddd Purchased

Hi,

you have solved my problem thank you !! I see also in the documentation that there will be also a blog extention. Is this included the template as the layer nav. ?

tvlgiao

Hi,

I am sorry. Extension blog don’t include in theme. You can refer extension in link : http://www.emthemes.com/commercial-magento-extensions/em-blog.html

Hi,

I have bought this theme and using on my website http://www.devices.com.au/. The menu is coming double. Can you please help me in fixing it? Its quite urgent.

tvlgiao

Hi,

We checked. Menu work good on your site. It is only display one menu on header.

JoanneYu Purchased

Hi I have installed this template, but the navigation only show the text, the cute icons didn’t show. can you tell me how to make it showing ? and how to remove the left side config bar(the one for color and font)? thanks :)

tvlgiao

Hi,

You can send your address website to support@galathemes.com . Our support staff will help you check it. And you can disable variation fontend in : Galathemes > Gala Rainbow Settings > General Customizable Design > Disable Variation block on frontend.

Magento Template Raibow bought the theme forest site, There are some days I requested a support request that I believe it is relatively simple, and not even got a response from you.

My problem is that I sent the package template to make installation on my hosting, and equate access the URL to start the installation of magento galarainbow-full-package.zip done unpacking and get the following error: error 500

All permissions of the folders are correct, I am accustomed to install magento and it never happens, and not with other templates I have, only your. What can be happening? how can I fix it?

Att,

tvlgiao

Hi,

You can send your problem to support@galathemes.com . If you send email, you can tell me know your address email. We will help you check it. Note : correct permission : all folders is 755 , all files is 644.

i have purchased gala rainbow..i want to work on it but i dont know how i need total guidance or something refer me

tvlgiao

Hi,

You can refer manual use theme in document include package download. If you have any problem with theme , you can mail your information to support@galathemes.com

I am completely disappointed with the support of voc6s, bought Galaraybow magento, I sent several requests for support with my e-maild and purchase and not even get a single response. You did not answer requests for support, my support with my last requested renatopasquini@hotmail.com.br email, check whether received or answer me if the opposite will request a complaint with the seller on this site themeforest.net

tvlgiao

Hi,

We replied your email. Please check your email.

Default-user

You took too long to answer my ticket, when answered, responded by half, did not take all my doubts, this difficult work with you!

tvlgiao

Hi,

I am sorry for delay. We have many tickets . And we process and respond to questions in the queue order. If you create many tickets , we will must reply for each tickets. You should merge questions and reply in a ticket. Thank you.

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