152 comments found

Hi, There is no proper document to use the theme, please share the video .

Thanks

tvlgiao

Hi,

We is only document HTML. You can find it in package download. If you have any question , you can mail to support@galathemes.com

Hi EM Team, 1st of all heartily congratulation for this beautiful e commerce design. Actually i want to start e-commerce business in INDIA. So i want to buy this theme. As i understand everything is excellent in theme. But i want it for my country INDIA So i want the price list of every product in INDIAN CURRENCY RUPEE. Will it possible Currency conversion (USD to INdian Rupee)?

tvlgiao

Hi,

Yes, you can change currency to INDIAN CURRENCY RUPEE in backend magento.

How to change header menu,like active deal,cloth, watches and so on.

please reply

tvlgiao

Hi,

You can change it in mega menu : GalaThemes > EM Menu Manager > Gala TitanShop Horizontal Menu

Default-user

I want to create new menu then how and where we have to change.

tvlgiao

Hi,

You can create new mega menu and select new menu in : CMS > Widgets > Gala TitanShop – Area Navigation – Horizontal Menu > Widget options > Select new menu.

awad Purchased

Hello, Where’s the changelog for 4 March 15 update? Thanks,

tvlgiao

Hi,

4 March 15 update is update document for new style gaiashop. You can download package again. You will see package theme and document for style gaiashop. Thank you.

Hello, is it possible to integrate/change the checkout to an onestep checkout? or is it too complicate to use any onestep checkout extension for your template?

tvlgiao

Hi,

Yes, this extension is work with our template.

Default-user

it is possible to integrate a poll into the onestep checkout? i want to ask the clients from where they have hear about us.

tvlgiao

Hi,

It will need custom site. If you want , you can mail your requirement to support@galathemes.com

hennievr Purchased

Excellent service on a Saturday morning (South African time). I had issues after installation of the Gala Titan Theme and was battling for a day to fix it myself. I emailed support on a Saturday morning and within an hour everything was sorted out.

These guys go beyond the normal support. Thank you support team and by the way your template looks stunning, cant wait till we go live.

Hennie van Rooyen

tvlgiao

Thank you :)

Hi,

Need help in installing layer navigation on left sidebar. I have already uploaded all file in root folder. Still unable to see shop by option in layer navigation.

tvlgiao

Hi,

You can configure attributes for layer navigation in : GalaThemes > EM Layer Navigation . Note : your category need add many products with value attribute different so layer display filter products with attribute. Thank you.

Default-user

Hi,

Layer navigation is enable. Here is my category demo link

http://www.giftbazzar.in/demo/sonyplastics/household.html

Please suggest me what to do.

tvlgiao

Hi,

You can mail your information to support@galathemes.com . We will help you check configure layer.

ntesat Purchased

Hi tvlgiao

I have two issues I need your help with.

1. My site loads very slow especially on mobile. 2. The images on the bottom gets too bogus on mobile. How can I reduce the size just for mobile?

tvlgiao

Hi,

You can disable other stores in : System > manage stores . With problem mobile, you can send your information to support@galathemes.com . Thank you.

Default-user
ntesat Purchased

Hi I have sent you the login information since about 7 days ago and i have not heard from you since. Please can you give me a custom css to force those images at the bottom to say 60% when viewed on mobile?

tvlgiao

Hi,

Can you tell me know your address email that you sent ? Your email maybe in spam box . You can create ticket in support center : http://www.codespotsupport.com/magento/

Hi, quick pre sales question. Is there a limit to how many Categories you can show in the category panel next to the slider? It looks like the maximum is 11.

tvlgiao

Hi,

You can add more parent menu in left category. Thank you.

I changed the page layout (1 column) by backend menu, how can I reset it to the original setting?

Thanks a lot

tvlgiao

Hi,

Can you tell me details your problem ? Do you change page layout of home page ?

Default-user

Hi,

i changed the layout by backend: Gala Themes > EM Theme Framework > Layout Design > Layout 1 column

After some changes of position in some area (eg. EM Area 05) I can not see the contents of static blocks.

Thanks

tvlgiao

Hi,

Layout framework is only help you make layout . You need add content and css for area . You can mail your information to support@galathemes.com . We will help you reset layout.

Hi,

I purchased GalaTitanShop. I would like to have it installed.

I just sent you all the required information on your installation support site.

Please install Full package magento ver 1.9.1 with full demo data as shown here at ThemeForest.com

If you can install this as soon as possible please.

Thank you.

Default-user

I just submitted the installation request through the ticket # 8261949328

I have included the Cpanel and FTP login information in that ticket.

Hopefully this will speed the install process faster.

Thank you for quick reply and support in advance.

Default-user

Just for your information - Originally, I had installation support requested at http://galathemes.com/request-installation.html

tvlgiao

Hi,

Thank you. We received your information . We will check and install theme asap.

TD-ICT Purchased

The template don’t works here. I used full package. Now I have installed Magento and the template but it dont works. If I want to go to the template settings I get a blank page.

tvlgiao

Hi,

Do you have disable cache magento before you install theme ? You try logout and login backend again. If it still error , you can mail your information to support@galathemes.com . We will help you check it. Thank you.

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