ThemeForest

Responsive magento theme MT Colinus

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Siderick Purchased

Please, could you attend my ticket? Nr:1296 It is really urgent..

Thanks!

linharex

Hi, I have replied you, please check it!

Best regards,

Linh

Default-user
Siderick Purchased

Can you please see my reply to the mail you sent me?. I have big trouble setting the slider. It just won’t appear. Im sending it through the ticket system too. Regards.

  • Has been a member for 0-1 years

Hi,

I just opened issue #1314, $1315 and #1316.

Also, how can we determine the version we are currently using?

Thanks

linharex

Hi,

Our theme have information tab in theme configuration page, it show the theme current version!

Best regards, Linh

  • Has been a member for 0-1 years

I just want to note that my wife bought the theme, I’m the one installing/supporting it…

I also opened #1317 :)

Thank you

linharex

Hi, I have replied you, please check it!

Best regards,

Linh

Default-user

You replied “upload smaller images” but in my opinion, the theme is responsible to resize the images to fit placeholders in website. Besides, if in your theme you have 3 different sizes for a single image, how we are supposed to upload “the proper image size”?

Default-user

So 5 tickets are open (tickets #1314 to #1318) for this theme, particularly, Safari and Chrome are crashing on iPad2 on homepage with a default installation (your products, your images, your database)... useless on mobile iPad :(

I also had to fix an invalid path to a “blank.gif” causing a 404 on the server in file “mtonebyone.phtml”, didn’t open a ticket for that one…

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
aaronqn Purchased

When I want two or more items on the menu to be the Suckerfish drop down menu layout. When I put in one URL it works fine. ButwWhen I put multiple URLs into the input box it disables all of them. Any way to fix this? Thank you.

linharex

Hi,

Could you please check the colinus version, this problem should be fixed in latest version of the theme (2.1.0)

NOTE: When you enable custom block for menu (a block show in the last column using category or static block) the “URL Key Category Show Dropdown Menu:” will not affected.

Best regards, Linh

Default-user
aaronqn Purchased

Hi,

I am not trying to add the drop down menu to the custom black. I have two categories I am trying to make drop down that I have set categories for. For example

Home | Men | Women | Boy | Girl | Custom Menu

I want Boy and Girl to have the suckerfish drop down menu.

I currently AM on 2.1.0

Please advise. Thank you.

linharex

Hi,

Please try to add boy and girl to ” URL Key Category Show Dropdown Menu: ” (You will found this in MagenThemes -> MT Colinus Admin -> Configuration -> Navigation) See my screenshot for details: http://d.pr/i/wVX5

If you still have problem, please open a ticket here: http://support.9magentothemes.com/ with you site url, admin and ftp login! I will help you check it!

Best regards, Linh

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Switzerland
flo0012 Purchased

Hi,

I am not able to use the color picker from the ‘MagenThemes’ -> ‘MT Colinus Admin’ -> ‘Configuration’ -> ‘General’ tab.

I need to set background colors for the Top Menu and other sections, but the color picker and the background color textbox does not allow me to enter any values. (BTW, the color picker is active and I am trying to change the ‘Default Config).

Your help is much appreciated.

linharex

Hi,

To use the color pickup, please change the Themes Style to “Custom”, see my screenshot: http://d.pr/i/YhkK

Best regards,

Linh

linharex

PS: If you have any issue please open a new ticket at http://support.9magentothemes.com/open.php for getting better support.

Kind regards

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
signalr32 Purchased

I did an update from 2.0.0 to 2.0.7 and it crashed my entire site.. PLEASE ADVISE.

linharex

Please create a new ticket at http://support.9magentothemes.com/open.php for getting better support.

Kind regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Romania

Hi Linh,

I got refund after Theme Forest checked actual version of this theme.

As TF refunded me, it is now clear that your theme is not working well, even after the last update, update No. 10, in spite your assurances that all the bugs are solved.

Please note I am still interested in your theme, and in case you are going to fix it in the future give me a sign and I shall buy it again.

Best regards !

linharex

Hello AerExpress,

Our theme is working well and as you can see we still increase many sales. I think you should consider to choose other theme for save our times.

Again, Thank you so much for your feedback! Kind regards, Linh

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
bigbuys Purchased

Your support web site is broken at the moment. Tried replying to your last support email for ticket #1437 – product thumbnails broken when a product has 2 thumbnail images. Posting my response here as well just in case.

We fixed the issue ourselves. The diff:
+++ b/magento/app/design/frontend/default/mt_colinus/template/magenthemes/media/media.phtml    Mon May 20 11:13:57 2013 +1000
@@ -104,14 +104,14 @@
             animationLoop: true,
             itemWidth: <?php echo $_thumb_w;?>,
             itemMargin: 0,
-            slideshow: true,
+            slideshow: false,
             minItems: <?php echo $_items;?>,
             maxItems: <?php echo $_items;?>,
-            directionNav: true,
+            directionNav: <?php echo (count($this->getGalleryImages()) > 3) ? "true" : "false" ?>,
             controlNav: false,
             move: 1

Can you please review and fix properly in your next theme release.

linharex

Hi,

Our support website is back now! I will check your problem!

Best regards, Linh

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
bigbuys Purchased

The support site is still broken, so here is another issue with product thumbnails. This issue applies to products with more than one image.

Steps to reproduce
  1. On the product page click on a thumbnail so it replaces the primary product image
  2. Click on the new primary product image and the popup contains the initial image, not the one clicked on
Can reproduce on your demo site: http://colinus.joomvision.com/cum-sociis-natoque-penatibus.html
linharex

Hi,

Our support website is back now! Please update your ticket!

Best regards, Linh

Default-user
bigbuys Purchased

Ticket #1459 created.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
signalr32 Purchased

I can not get the slider to work.. also I have a list of issues but am not sure what to do:

1.) Product page a.) The social icons are on top of the zoom in version of the product

2.) Firefox is all messed up in FF 20+

3.) Can not get the slider on the home page to work at all.

linharex

Please create a new ticket at http://support.9magentothemes.com/open.php for getting better support.

Kind regards

Default-user

I created tickets yesterday for all three items

linharex

Hi,

We have replied you, please check the tickets for details!

Best regards, Linh

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