2,801,724
Total Marketplace Items3,713,405
COPYRIGHT © 2013 ENVATO| TERMS OF USAGE| SUPPORT/HELP| ICONS BY TANGO + WEFUNCTION + FAMFAMFAM
Adobe®, Flash®, Flex®, Fireworks®, Photoshop®, Illustrator®, InDesign® and After Effects® are registered trademarks of Adobe Systems Incorporated.
Hello, I am awaiting a response to the ticket above 762 (very urgent) and make another 738 and still no response. Greetings.
I’ve answered your ticket. You should check it now
Hello, I keep waiting for solution for ticket 762. I need urgent solution I can not wait. I brought my data access server. Greetings.
Hello,
Please can somebody respond to my ticket #764. I have provided all the details you’ll need to fix the issue. It’s pretty urgent.
Thanks, Andy
Hello Andy, Please check your ticket! Cheers! Linh
Hi Linh, All working now thanks to your help, you can close the ticket!
Cheer!
linharex,
for how many weeks we are discussing?Enough is enough! Four days ago you wrote you would give me a feedback, it did not come from you.
Your theme is deactivated end I Installed a new theme that works. MT Colinus is a not working theme with very very much bugs and you have give not support to resolve all the problems.
I will my money back, please send via PayPal
Hello Sandro69,
We are sorry for any inconvenience this may have caused.
We are happy to refund you. You should ask TF for get a refund.
Kind regards, Linh
Hello, I have the same problem…MT Slideshow….i send you email, posts…and no answer….. Can i disable MT Slideshow? If not how can i make it work. Thank you, ovidiu
Hi,
Could you please show me your ticket number, I will check and help you resolve problem!
Best regards, Linh
As i think, yes, i want my money back also….to much time. How can i get my money back? Who is TF?
TF means ThemeForest
Kind regards
Hello,
Have an issue with checkout only showing the first 2 stages. I’ve submitted a support ticket. Needs fixing urgently. Ticket #790.
Thanks in advance, Andy
i purchased this template i have alot of issues support are not helping me now iam stuck
Hello,
You should check and response your tickets asap.
Cheers!
yes i have now more tickets 804 for example please reply
somebody respond to my two tickets 794 791
Hello,
You should check and response your tickets asap.
Cheers!
Please respond to my problem ASAP. I just purchased the theme and have followed your instructions to perfection and keep getting a fatal exception error. Ticket #798. Thanks!
Hello, Please check your ticket asap. Kind regards, Linh
I have replied, eagerly await your help!
After installing the theme get now can not see the products on the fronted.
I created categories, product’ve tried everything and do not see them.
Only appear already included in the theme. Not that I’m leaving in the pipeline.
I’ve tried everything, if anyone can help me out I would appreciate.
Greetings.
Well, I found the problem the blessed attributes.
Rookie mistake.
Greetings.
Please check Ticket #806
Hello, You should check and response your tickets asap. Cheers!
I’ve answered .You should check it now
help me please…
Hi,
I have fixed your site, please check!
Best regards, Linh
Please. Bring that theme to life and upload a working version. I got the first version running now. Don`t ask me how.
Hello propixel,
If you have any issue please feel free to open a new ticket at http://support.9magentothemes.com/scp/
We will answer it asap. Kind regards, David
Will you be fixing this theme soon? Sounds like there are a lot of issues at the moment.
If the bugs are fixed, I’d be welcomed to be a customer.
Hi,
Thank you for your interesting, we will update new patch in monday! It should be fix many current issues. We hope you will purchase soon!
Best regards, Linh
Yes likewise… I would like to purchase this theme, If I do would you install it on our server for us so that we can ensure that it works properly.
Please email me on dan@intensifygroup.com
Thank you Dan
Hi Dan,
Thank you for interesting on our product!
I will install the theme to your server with installation fee!
Please purchase for the theme, then create a ticket here: http://support.9magentothemes.com Then I will reply you how to pay for installation service!
Best regards, Linh
Hello.
I have posted multiple responses to my ticket #798 and have received no response? Just wondering if you’re planning to help?
-Brandon
Hi,
I’m checking your problem, this should be done soon!
I will notice you when done!
Best regards,
Linh
Thank you. I’m monitoring the ticket and this page so if you need any additional information please respond to either and I will reply ASAP.
Hello Linh,
I have tickets 825-826 to see if I can help with the issue.
Greetings.
Please check your tickets asap.
Cheers!
Hi Linh, Please advise ticket no. 844. Thank you.
Hi,
I Have replied you, please check the ticket!
Best regards,
Linh
Hi Linh, I uploaded more images to my slider. Now it will be more easy for you to understand my request. I posted comment also on ticket No. 844. Waiting for your soonest advise. Best regards.
Is this template ready or buggy? Please advise if all these updates I see with peoples issues are reflected in the latest release available, as I see several issues with it. Thanks Awaiting to buy
Please feel free to read the change log on the product description. We updated MT Colins to version 2.0.6 on Feb 27, 2013
Theme is not aligned properly in iPad footer near newsletter signup
Awaiting update please.
Please tell me the version and layout (boxed or wide) which are you using?
just downloaded it – wide
?
I need the filter/sorting features on left side not left can you do this?
Hi,
Yes you even can do it yourself by editing the layout file!
Best regards,
Linh
can you show me a quick sample? on yours so I can preview first? also it loads on the slow end the banners meaning the page opens and then takes a while for the top banner to finally open and push the page down why is this? not loading so well? please show me that sample and if you can perhaps do for me if I buy today ? or send me updated file for it?
any update on this? waiting to buy
Hi,
Just need to edit catalog.xml and our xml file, they can show in the left instead of right: http://themes.9magentothemes.com/mt_colinus/index.php?___store=boxed_red
Ok – can you send updated file? Also why is it slow on load especially footer logos and top banner??
Awaiting update please.
?