How enable ajax cart like demo?
We provide this extension. When you download products, you can find this extension to install.
Also we provide the quickstart package, you can install to your domain like our demo
I made the quickstart installation. But ajax cart don’ t works.
Could you please feel free to use the correct account that you used when buying this theme to post question?
We’re sorry about this. Because we need to be ensured you got the correct packages of theme we provided on
Themeforest before checking problem.
Thanks & regards!
This theme is full of bugs, for example:
1. forget password link is not working
2. feature cakes product category not woriking
and much more
Support response is too slow, more than 3 days sometimes!
Could you please send us your ticket number. Our team will check it right now.
In the Free Shipping block, I changed the text, keeping the entire structure. The hover effect of the images disappeared. Alright, this is simple to solve, but it should not happen.
Please feel free to submit a ticket to our support team. We will check directly and answer you in there. Here is link for your submission: http://www.magentech.com/submit-a-ticket/submit-ticket
Does Opencart version will be the theme?
I will consider to build it into the future if there are many requests from customers.
How can i change the frontend language manualy? As far as i know it isn’t a Romanian package language for Magento 188.8.131.52.
I’ve tried with magento inline translation but nothing happens when i click on link for translation in frontend? What should i do to solve this situation?
Hy. I’ve submitted a ticket from 09.01.2015 and still no answer. What kind of support do you provide??
We are sorry for this late. We are checking your ticket.
We will reply you soon.
I have some pending tickets. One of them is from 27.01. I really need to write all the time to recive any answer?? If I knew you answer from 5-6 day ahead I wouldn’t have bought this theme.
I could not find your tickets.
We often answer questions in 24 hours. Hope it help
Hi – I have purchased this theme and have have submitted tickets, but have heard nothing. I have gone to http://www.magentech.com to register for support, & am still waiting for a verification email. Would you please look into and get back to me as soon as possible?
Could you please send us your ticket number?
Our team will check it right now.
Hello – Good to hear from you. I had initially submitted from the ThemeForest.net page requesting the free quickstart installation (here: http://www.magentech.com/installation-support) but never heard back. I would like to continue this conversation in a different non-public forum if we could.
Looking forward to getting this resolved as quickly as possible.
I resubmitted an installation ticket, but it does not provide a ticket number.
Please send us your link ticket.
I just filled out another ticket – there is no number to provide to you. How can I contact you directly – not in this forum?
Tickets get answered within 24 – 48 hours depending on the tickets in the queue. Our team will send you the feedback soon.
Thanks – Please check the email associated with the MagenTech profile page on ThemeForest.net.
No communication for days – how do I get my money back?
Our team answered your ticket. But we did not receive your feedback.
Please check your ticket again.
I checked – there is no reply to my ticket. Please refund my money for a theme that did not work and support that does not support.
Please check your ticket http://www.magentech.com/index.php?option=com_rsticketspro&view=ticket&cid=8662&Itemid=265
Unable to log in.
Please contact us via message box. We will reset your account for you.
We need your site details but did not receive any feedback in your ticket. We’ve sent you a message via your email. Please check it again.
Sorry, no email from you. What address did you send it to? I would like my money refunded for a teplate with many problems an support that does not help.
Please kindly check your inbox again. We are sorry for any inconvenience that may cause to you.
Thank you very much.
Finally received your email. Will continue discuusion from MagenTech.com
Well, unable to log into my Magentech.com account. What do I need to do to get my money back?
We reset and sent your account details to your email before. Please kindly check your inbox again.
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