89 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Greetings! Your description states this theme is for setting up an ‘exisiting shop.’ So if you are looking to create a brand new website with your theme for an e-commerce store; it’s not for that? Please advise, thanks.

tvlgiao

Hi man,

You can create new PrestaShop store with this theme.

Regards,

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hello, i don’t understand. The mini slider for the manufacturers doesn’t work. You can see here : http://www.chromatiko.fr/test/index.php Could you help me please ?

tvlgiao

Hi man,

Do you purchase this theme? IF yes, please send your purchase code and your issue to support@presthemes.com, we will check it for you.

Regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi! I wonder if I can add a captcha on the contact page for the Boutiques theme. And how can I add this? Thanks!

tvlgiao

Hi man,

You can send a customize request to support@presthemes.com, we will add it for you.

Regards,

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I updated PrestaShop and the theme didn’t worked so I had to rollback. I know it’s very soon, but will this theme be updated to the latest version of PrestaShop?

tvlgiao

Hi man,

We will update package for Prestashop 1.6 as soon as possible.

Regards,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, it’s possible to change color of template ? thanks

tvlgiao

Hi man

Yes, you can change color of template.

For other question, please contact to support@presthemes.com. We will support for you.

Regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there, i purchased the Boutique Theme and downloaded it, but i dont know how to install it to Open cart, can you advice? Thanks

tvlgiao

Hi man,

You can find a userguide in downloaded package. Or you can send a installation request to support@bossthemes.com, we will install it for you.

Regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
tekky_ Purchased

Hi,

pleas when will be available 1.6 version?

Thanks

tvlgiao

Hi man,

We will update package for PS 1.6 as soon as possible, please come back on the early next month.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
Viziotech Purchased

I have a problem with my them I upgrade the store to the latest PS and the theme does not work log in or placing a order page goes blank please help

tvlgiao

Hi man,

Please send your issues and website information to support@presthemes.com, we will check it for you.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
Viziotech Purchased

I sent my info about the problem with my store Please reply.

i sent you to your email support@presthemes.com please check your email spam is coming from Viziotech T Thank you

tvlgiao

Hi man,

Our support team will check and reply to you on the tommorrow. (GMT+8).

Regards,

Default-user
Viziotech Purchased

Ok please this is important for me please let me know if is possible I see your them version is 1.6.0.5 and the latest version of Presta shop is 1.6.0.6 I think this is the problem some of the features not working I will not touch or move anything until I get a reply from your support team. thank you I would like not to loss my data base. thank you.

tvlgiao

Hi man,

Our support team will reply to you. Please discuss your problems with them.

Regards

Default-user
Viziotech Purchased

Your advertisement here on Evanto them forest Show Version 1.6.0.5 but it does not work with version 1.6.0.6 I downloaded the latest version file you provide and it does not work it clear state here on the page add that this will work with 1.6.xxxxplus and no results I have no sales as I don’t have store please help. I already get a reply from support saying that this theme is not compatible with 1.6.xxxxxxplus first time buyers should be aware of this I purchase this theme and until today does not work every upgrade fails is good if you open a new store and have no data on it. it will work with the PS version at the time of release but after that dificult to upgrade and support takes long just to get a response that theme is not compatible. here is the message received from support: Current this theme is not compatible with Prestashop 1.6 version. We are updating theme for 1.6 version. Please contact us in the next week. Thank you!

anything will help for me to star working with my site again.

tvlgiao

Hi man,

The supporter have confused. This is work with Prestashop 1.6. Please check ticket #4552504443.

On April 15, the supporter have upgarded your site http://www.airsoftmegatoys.com , but now your site is not connect. Do you edit your site?

As you say, if you have any problem with your site, you can post reply to your ticket, we will support for you.

Thank you.

Default-user

To begin I would like to thank you. I see your support team has respond to us and has made changes to the template but it does not work this is for ticket #4552504443. I supply with log in info to make corrections the theme does not work with the PS platform I try to test a purchase log in add item to shopping cart it does not work it use to have the product fly to the shopping cart I click on it and nothing happen I change to other page or product and suddenly the product appear on shopping cart if I try to log in the website vanish and take me to a blank page like this https://my-account/ it looks that is not reading the url and as you can see there is no domain name on the page requested . same happen if I try to go to the shopping cart. https://order/

I reply today to support and I have my website disable and now im getting error messages from google and other SEO vendors I’m working with to market my products I’m loosing time and money your template should work out of the box. I install it before and I had to do all possible to make it work but now the release is out of PS I try to upgraded and is a big problem Does your company has a office were I can contact the person i charge. Please advise as another day goes by and my site is off-line.

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