I want to buy this template, is it given so much trouble? Can I give the template installed on my hosting and running?
Hello, Thanks for your interesting. We have tested many hosts it works well. If you have any problem when installing, just contact us we will help you install it. Best Regards
does this template supports multilanguage ?
Thank you very much
Yes, this template supports multi-languages.
Hi, I bought this theme but keeps getting an error message when trying to install it into my shop. You said you could support and install it for me, please give me a contact that can do that for me?
Hi, I managed to install the theme now but when I look further down in you installation guide there is a chapter called Install – Full package
What is the differens from this and to have installed the theme with installator?
Please explain the futures in the “full package” and benefits.
- Install theme: You had Prestashop site, you only install theme into your Prestashop.
- Install – Full package: You don’t have Prestashop site, your site is blank, you can install full package, it includes: Prestashop + theme and sample data, after installing it, your site looks like our demo.
I Can’t post products under the “BEST SELLER” Tab. This is just another bug among so many….
Please respond to my emails. I have contacted firstname.lastname@example.org and gave you all access info to look into these issues.
You try ordering some products to show them in “Best Seller” tab. Is this your ticket in Support Center #LRZ-869-73932 ? We have replied, please check your email.
just installed this theme and got
The website encountered an error while retrieving http://getdress.co.uk/index.php?. It may be down for maintenance or configured incorrectly.
Error code: 500
can someone help with this please ? dot tell me to contact costumer suport coz nobody gives answer. just write here and i don’t get how theme like this with so many errors can be on sale ?
Your site is maintenance mode. You try setting permission for index.php file be 644 or 755 to fix this issue.
If you contacted email@example.com but didn’t receive the answer, please let us know your email, we will check it in Support Center.
We also remind you that the email of support is firstname.lastname@example.org .
I’ve sent you an email. We are having problems with our SSL certificate and your theme’s 2 column layout.
When we activate SSL, your theme’s modules are still using http:// instead of https:// , causing Google Chrome to show this error message:
We need to fix this ASAP.
The other problem is, when we activate the 2 columns layout, all the products get pushed below the sidebar. Please see the video that I’ve recorded:
I would really appreciate a quick response.
We saw your problems, you please send them to email@example.com with backoffice and FTP accounts so that our Technical Support will check it for you.
is it possiblei in HOME PAGE insert at the left of FEARTURE PRODUCTS/NEW ARRIVALS/BEST SELLER, the CATEGORY LIST ?
It is possible, but the homepage must be customized. If you want it, please send your requirement to firstname.lastname@example.org to get a quote.
Is this template compatible with PS 18.104.22.168 ?
Prestashop version 1.5.5 was just released. We are trying to complete the upgrade as soon as possible.
Thank you for your waiting.
Do you have any idea how long you’l need ??
1 month, 3 month ?? Regards
We can’t tell you how long we can complete the upgrading exactly. When we complete the upgrading, we will notify it.
your demo and can slow
I would also like to know that I am interesed seen by your theme if ing the demo mode it’ll all photo ing you and your demo or if it there’s the Quickstar ?
Why the demo is very slow?
The installation of your theme is diferent to other normal intallation?
Our demo is slow because we have many demo theme, we are sorry for this inconvenience.
The installation of our theme is different to other normal installation because in our theme, we use many modules, so we use the way to install theme via FTP.
Hello full theme does not work and I was not exactly like every product in the demo
Can you please send your issue to email@example.com , our Technical Support will check the problem of installation at your site.
I board sent you an email still no response
Hi, I’d like to buy this theme, but I need to know if it possible to place cart on the left column? Thank you.
It is possible to place cart on the left column.
I want to integrate a blog, but to include the header and footer files in the store at the blog I get an error, do you have a guide that you can follow?
Can you please send your issue to firstname.lastname@example.org , our Technical Support will check this problem for you.
Can you please let us know your email address? We will check it in our Support Center.
my address email email@example.com
my Name : Fayssal Ammar
We don’t find your email in our Support Center, so we created a ticket #KTZ-946-62644 and send it to your email firstname.lastname@example.org , please check it.
Hi, I bought this theme, problem with the slider, the images are displayed but a few seconds after the image disappears and a white image appears, unless I activate FullWidth, to more no capiton for now
I tried SEVERAL unsuccessfully attempting adjustment
you would have thé solution
I’m so sorry to say that your question need more time to check so I could not give you a good answer or solution now , could you please send email to email@example.com, our technical will check and give you answer exactly on today.
Hello. ? want to buy this theme. But I tested This theme didn t support Azerbaijan alphabets ?,ç,?,ö,ü,?,? and Russian alphabets ?,?,?,? and others. Can I add arial, times new roman, embrima, palatino lynotype and other support azeri alphabets fonts to this theme text and product names? Thanks in advance!
In the Admin Panel of this theme have the list Google font. You can find and pick any font support Azerbaijan alphabets.
If you want add other font, you can use/edit the css to have it.
Thank for contacting us.
Do you have a translation to Spanish?
Dear sir, The language depend on the Prestashop site, not our theme. If your site have the Spanish language package, our theme will showed it. Read more at http://www.siteground.com/tutorials/prestashop/prestashop_languages.htm
the end use the option “Copy”:
Spanish default theme to theme boutique Spanish
Is this template really compatible with PS 22.214.171.124 ?
I ask this question because someone ask you this question 25 days ago, but it was written in the side of this page :
Software Version Prestashop 1.5.5, Prestashop 1.5.4, Prestashop 1.5.3
I’ve bought ! In the Readme file it is written “Eggthemes Boutiques Prestashop Theme
Version Prestashop: 1.5.3.x, 1.5.4.x”. So is it compatible with 1.5.5 ? Thank you
When i install the module “cshometab1”, i have a problem. When i Click on the menu “Modules ” in the backoffice, it give my a white page and i can’t access to the list of my modules installed. After i deleter the repository “cshometab1” in my server, and i recover my list of modules installed. Do you know why ? Thank you.
Sorry for the delay. Yes, this theme compatible with PS 126.96.36.199.
For “cshometab1” problem, please send your issue to firstname.lastname@example.org , our Technical Support will check the problem of installation at your site.
Thank for your help ! It works good now !
I have a problem shipping page. The number of quantity did not show and there’s a long text field shown on the top of page. Here’s the screenshort please take a look. http://www.office-cahier.com/testsite.png
I would really appreciate a quick response.
Thank you in advance.
Please send your issue to email@example.com , our Technical Support will check the problem at your site.
Hello, Thank you for quick response. I need to solve this problem quick. I just checked eggtheme.com site, there’s a installation service, is it possible to have one of your team install and fix the problem i’m having? I don’t mind for extra charge, if it not too much.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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