99 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I want to buy this template, is it given so much trouble? Can I give the template installed on my hosting and running?

tvlgiao

Hello, Thanks for your interesting. We have tested many hosts it works well. If you have any problem when installing, just contact us we will help you install it. Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello

does this template supports multilanguage ? Thank you very much

tvlgiao

Hello,

Yes, this template supports multi-languages.

Best Regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I bought this theme but keeps getting an error message when trying to install it into my shop. You said you could support and install it for me, please give me a contact that can do that for me? Thanks

Default-user

Hi, I managed to install the theme now but when I look further down in you installation guide there is a chapter called Install – Full package What is the differens from this and to have installed the theme with installator? Please explain the futures in the “full package” and benefits. Thank you

tvlgiao

Hi,

- Install theme: You had Prestashop site, you only install theme into your Prestashop. - Install – Full package: You don’t have Prestashop site, your site is blank, you can install full package, it includes: Prestashop + theme and sample data, after installing it, your site looks like our demo.

Best Regards,

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

I Can’t post products under the “BEST SELLER” Tab. This is just another bug among so many…. Please respond to my emails. I have contacted support@eggthemes.com and gave you all access info to look into these issues.

tvlgiao

Hi,

You try ordering some products to show them in “Best Seller” tab. Is this your ticket in Support Center #LRZ-869-73932 ? We have replied, please check your email.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
egis51 Purchased

just installed this theme and got

Server error

Reload Less The website encountered an error while retrieving http://getdress.co.uk/index.php?. It may be down for maintenance or configured incorrectly. Error code: 500

can someone help with this please ? dot tell me to contact costumer suport coz nobody gives answer. just write here and i don’t get how theme like this with so many errors can be on sale ? best regards

tvlgiao

Hello,

Your site is maintenance mode. You try setting permission for index.php file be 644 or 755 to fix this issue. If you contacted support@eggthemes.com but didn’t receive the answer, please let us know your email, we will check it in Support Center. We also remind you that the email of support is support@eggthemes.com .

Best Regards,

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
vika33 Purchased

Hi,

I’ve sent you an email. We are having problems with our SSL certificate and your theme’s 2 column layout.

When we activate SSL, your theme’s modules are still using http:// instead of https:// , causing Google Chrome to show this error message:

http://d.pr/i/gVUE

We need to fix this ASAP.

The other problem is, when we activate the 2 columns layout, all the products get pushed below the sidebar. Please see the video that I’ve recorded:

https://vimeo.com/73065535

I would really appreciate a quick response.

Vinny

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
vika33 Purchased

Hi,

I’ve sent you an email. We are having problems with our SSL certificate and your theme’s 2 column layout.

When we activate SSL, your theme’s modules are still using http:// instead of https:// , causing Google Chrome to show this error message:

http://d.pr/i/gVUE

We need to fix this ASAP.

The other problem is, when we activate the 2 columns layout, all the products get pushed below the sidebar. Please see the video that I’ve recorded:

https://vimeo.com/73065535

I would really appreciate a quick response.

Vinny

tvlgiao

Hello,

We saw your problems, you please send them to support@eggthemes.com with backoffice and FTP accounts so that our Technical Support will check it for you.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 6-7 years

Hi, is it possiblei in HOME PAGE insert at the left of FEARTURE PRODUCTS/NEW ARRIVALS/BEST SELLER, the CATEGORY LIST ?

Regards Andrea

tvlgiao

Hello,

It is possible, but the homepage must be customized. If you want it, please send your requirement to support@eggthemes.com to get a quote.

Best Regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello

Is this template compatible with PS 1.5.5.0 ? Regards

tvlgiao

Hello,

Prestashop version 1.5.5 was just released. We are trying to complete the upgrade as soon as possible.

Thank you for your waiting.

Default-user

Hello, Do you have any idea how long you’l need ?? 1 month, 3 month ?? Regards

tvlgiao

Hello,

We can’t tell you how long we can complete the upgrading exactly. When we complete the upgrading, we will notify it.

Thank you.

  • Bought between 50 and 99 items
  • Exclusive Author
  • France
  • Has been a member for 1-2 years

your demo and can slow I would also like to know that I am interesed seen by your theme if ing the demo mode it’ll all photo ing you and your demo or if it there’s the Quickstar ?

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hello.

Why the demo is very slow?

The installation of your theme is diferent to other normal intallation?

Thanks.

tvlgiao

Hello,

Our demo is slow because we have many demo theme, we are sorry for this inconvenience. The installation of our theme is different to other normal installation because in our theme, we use many modules, so we use the way to install theme via FTP.

Best Regards,

  • Bought between 50 and 99 items
  • Exclusive Author
  • France
  • Has been a member for 1-2 years
Fayco Purchased

Hello full theme does not work and I was not exactly like every product in the demo

Fayco
Fayco Purchased

Why the demo is very slow?

tvlgiao

Hello,

Can you please send your issue to support@eggthemes.com , our Technical Support will check the problem of installation at your site.

Thank you.

Fayco
Fayco Purchased

I board sent you an email still no response

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I’d like to buy this theme, but I need to know if it possible to place cart on the left column? Thank you.

tvlgiao

Hello,

It is possible to place cart on the left column.

Best Regards,

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I want to integrate a blog, but to include the header and footer files in the store at the blog I get an error, do you have a guide that you can follow?

tvlgiao

Hi,

Can you please send your issue to support@eggthemes.com , our Technical Support will check this problem for you.

Thank you.

  • Bought between 50 and 99 items
  • Exclusive Author
  • France
  • Has been a member for 1-2 years
Fayco Purchased

I board sent you an email still no response

tvlgiao

Hello,

Can you please let us know your email address? We will check it in our Support Center.

Best Regards,

Fayco
Fayco Purchased

my address email yougraphltd@gmail.com

my Name : Fayssal Ammar

tvlgiao

Hi,

We don’t find your email in our Support Center, so we created a ticket #KTZ-946-62644 and send it to your email yougraphltd@gmail.com , please check it.

Best Regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I bought this theme, problem with the slider, the images are displayed but a few seconds after the image disappears and a white image appears, unless I activate FullWidth, to more no capiton for now I tried SEVERAL unsuccessfully attempting adjustment you would have thé solution

tvlgiao

Dear sir, I’m so sorry to say that your question need more time to check so I could not give you a good answer or solution now , could you please send email to support@eggthemes.com, our technical will check and give you answer exactly on today.

Thanks you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello. ? want to buy this theme. But I tested This theme didn t support Azerbaijan alphabets ?,ç,?,ö,ü,?,? and Russian alphabets ?,?,?,? and others. Can I add arial, times new roman, embrima, palatino lynotype and other support azeri alphabets fonts to this theme text and product names? Thanks in advance! Regards

tvlgiao

Dear sir,

In the Admin Panel of this theme have the list Google font. You can find and pick any font support Azerbaijan alphabets.

If you want add other font, you can use/edit the css to have it.

Thank for contacting us.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
iyavan Purchased

Do you have a translation to Spanish?

tvlgiao

Dear sir, The language depend on the Prestashop site, not our theme. If your site have the Spanish language package, our theme will showed it. Read more at http://www.siteground.com/tutorials/prestashop/prestashop_languages.htm

Thank you.

Default-user
iyavan Purchased

the end use the option “Copy”: Spanish default theme to theme boutique Spanish

thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello

Is this template really compatible with PS 1.5.5.0 ?

I ask this question because someone ask you this question 25 days ago, but it was written in the side of this page : Software Version Prestashop 1.5.5, Prestashop 1.5.4, Prestashop 1.5.3

Thank you

Default-user
Moea Purchased

I’ve bought ! In the Readme file it is written “Eggthemes Boutiques Prestashop Theme by EggThemes.com Version Prestashop: 1.5.3.x, 1.5.4.x”. So is it compatible with 1.5.5 ? Thank you

Default-user
Moea Purchased

Hi, When i install the module “cshometab1”, i have a problem. When i Click on the menu “Modules ” in the backoffice, it give my a white page and i can’t access to the list of my modules installed. After i deleter the repository “cshometab1” in my server, and i recover my list of modules installed. Do you know why ? Thank you.

tvlgiao

Hi,

Sorry for the delay. Yes, this theme compatible with PS 1.5.5.0.

For “cshometab1” problem, please send your issue to support@eggthemes.com , our Technical Support will check the problem of installation at your site.

Thanks!

Default-user
Moea Purchased

Thank for your help ! It works good now !

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I have a problem shipping page. The number of quantity did not show and there’s a long text field shown on the top of page. Here’s the screenshort please take a look. http://www.office-cahier.com/testsite.png I would really appreciate a quick response. Thank you in advance.

tvlgiao

Hi man, Please send your issue to support@eggthemes.com , our Technical Support will check the problem at your site.

Thank you!

Default-user

Hello, Thank you for quick response. I need to solve this problem quick. I just checked eggtheme.com site, there’s a installation service, is it possible to have one of your team install and fix the problem i’m having? I don’t mind for extra charge, if it not too much. Thank you

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