Greetings! Your description states this theme is for setting up an ‘exisiting shop.’ So if you are looking to create a brand new website with your theme for an e-commerce store; it’s not for that? Please advise, thanks.
You can create new PrestaShop store with this theme.
Hello, i don’t understand. The mini slider for the manufacturers doesn’t work. You can see here : http://www.chromatiko.fr/test/index.php
Could you help me please ?
Do you purchase this theme? IF yes, please send your purchase code and your issue to firstname.lastname@example.org, we will check it for you.
I wonder if I can add a captcha on the contact page for the Boutiques theme. And how can I add this?
You can send a customize request to email@example.com, we will add it for you.
I updated PrestaShop and the theme didn’t worked so I had to rollback. I know it’s very soon, but will this theme be updated to the latest version of PrestaShop?
We will update package for Prestashop 1.6 as soon as possible.
it’s possible to change color of template ?
Yes, you can change color of template.
For other question, please contact to firstname.lastname@example.org. We will support for you.
Hi there, i purchased the Boutique Theme and downloaded it, but i dont know how to install it to Open cart, can you advice? Thanks
You can find a userguide in downloaded package. Or you can send a installation request to email@example.com, we will install it for you.
pleas when will be available 1.6 version?
We will update package for PS 1.6 as soon as possible, please come back on the early next month.
I have a problem with my them I upgrade the store to the latest PS and the theme does not work log in or placing a order page goes blank please help
Please send your issues and website information to firstname.lastname@example.org, we will check it for you.
I sent my info about the problem with my store Please reply.
i sent you to your email email@example.com
please check your email spam is coming from Viziotech T
Our support team will check and reply to you on the tommorrow. (GMT+8).
Ok please this is important for me please let me know if is possible I see your them version is 184.108.40.206 and the latest version of Presta shop is 220.127.116.11 I think this is the problem some of the features not working I will not touch or move anything until I get a reply from your support team. thank you I would like not to loss my data base. thank you.
Our support team will reply to you. Please discuss your problems with them.
Your advertisement here on Evanto them forest Show Version 18.104.22.168 but it does not work with version 22.214.171.124 I downloaded the latest version file you provide and it does not work it clear state here on the page add that this will work with 1.6.xxxxplus and no results I have no sales as I don’t have store please help. I already get a reply from support saying that this theme is not compatible with 1.6.xxxxxxplus first time buyers should be aware of this I purchase this theme and until today does not work every upgrade fails is good if you open a new store and have no data on it. it will work with the PS version at the time of release but after that dificult to upgrade and support takes long just to get a response that theme is not compatible. here is the message received from support:
Current this theme is not compatible with Prestashop 1.6 version.
We are updating theme for 1.6 version. Please contact us in the next week. Thank you!
anything will help for me to star working with my site again.
The supporter have confused. This is work with Prestashop 1.6. Please check ticket #4552504443.
On April 15, the supporter have upgarded your site http://www.airsoftmegatoys.com , but now your site is not connect. Do you edit your site?
As you say, if you have any problem with your site, you can post reply to your ticket, we will support for you.
To begin I would like to thank you. I see your support team has respond to us and has made changes to the template but it does not work this is for ticket #4552504443. I supply with log in info to make corrections the theme does not work with the PS platform I try to test a purchase log in add item to shopping cart it does not work it use to have the product fly to the shopping cart I click on it and nothing happen I change to other page or product and suddenly the product appear on shopping cart if I try to log in the website vanish and take me to a blank page like this https://my-account/ it looks that is not reading the url and as you can see there is no domain name on the page requested . same happen if I try to go to the shopping cart. https://order/
I reply today to support and I have my website disable and now im getting error messages from google and other SEO vendors I’m working with to market my products I’m loosing time and money your template should work out of the box. I install it before and I had to do all possible to make it work but now the release is out of PS I try to upgraded and is a big problem Does your company has a office were I can contact the person i charge.
Please advise as another day goes by and my site is off-line.
Problem solve I had the same problem befor upgrading to 1.5 from 1.4 and never upgraded due to the same problem. What seems to be a simple fix on back office of prestashop. under SE0 & URL SHOP DOMAIN AND SHOP SSL DOMAIN SHOULD BE ENTER OR ELSE all your pages requested with a ssl certification like log in shopping cart contact us and so on all the secure pages if you have SSl install on your server your pages will show blank after looking all over and install and uninstall shop several times wait hours to restore backup files finally end up with the conclusion of the SEO & URL simple domain name should be enter on bout fields no need to do any fix to core files please donot make any changes to ticket #4552504443 Problem solve Thank you for your help. Hope this help to other with same problem PS is good and all the functions are design to never fail I believe it now after working with all PS files and also data base cause I was not able to log in on BO and find a good person on the PS forums on how to rekey password it did not work if I keep using the same browser after thinking I was Fkkkkk I try the IE and a new cookie was generated and I got access. now I can log in normal as before any browser. Secure cookie did not let me log in on chrome.
for any help to install your Themes Themplates contact me at www.viziotech.com
Please don’t post reply in here. If you have a problem, you can reply in your ticket.
And our working hour is from 8:00AM to 5:00PM GMT+8 Monday to Saturday. And we have a many ticket, we will reply to you as soon as possible.
Still not working. I believe it may work but it doesn’t. I’m installing again from cero hope my database can be connected.
Why do you install again? IF you have problem, you can reply to your ticket, we will help you. We can not install many time for you. We have lost many of time to process of your problems what the others do not.
I try to install this on the proper manner It keeps failing. removed prestashop and install a fresh one after that install this so call theme does not work on phones I try to click on the feature products and they don’t click add product to shopping cart and it does not show as add until i go to a different page comeback and all of a sudden it will show. not js work. I been waiting to have this resolve . Is not all about install it is about it should work I install it already 10000 times I not joking. since I purchase this theme my life has been miserable. No sales customers dont take me serious and abandon my site.
What can I do to possible have some professional theme work Do i have to pay for it again can it be replace. What should I do. Last time I check a support member said they are working on it. memeber
If I could possible have this working I can have my life back since purchase I been so depress
Thinking when it will work. when I will be receive orders I had so many problems already and I invest money on this site to don’t worry to work for others. and now I’m F not working it use to work and I use to do good back when I had os commerce. after changing servers lost customers and I end up with PS and I had purchase so many themes for other sites I have no problem but I buy from here due to the price is good but performance no good I think is just my luck trying to make it on life by my own and it does not work I don’t like to work the minimum wage and deal with co-workers that try to put you down all the time so I figure if I have my own Business I cut leave on peace. I expend all my money buying stock merchandise to sell online. I think I should keep paying amazon and ebay high fees is warranty their sites never are going to fail. but it cost a price. I try to avoid all this fees by running my own site it looks it was just a dream.
I need this template on english and spanish. Has template possibility can change language?
Urge me, please.
Yes, this theme is support multi languge. But you need add Spanish language and translate everything into Spanish.
For other problem, please contact to firstname.lastname@example.org, we will support for you.
If I could possible have this working I can have my life back since purchase I been so depress Thinking when it will work. when I will be receive orders I had so many problems already and I invest money on this site to don’t worry to work for others. and now I’m F not working it use to work and I use to do good back when I had os commerce. after changing servers lost customers and I end up with PS and I had purchase so many themes for other sites I have no problem but I buy from here due to the price is good but performance no good I think is just my luck trying to make it on life by my own and it does not work I don’t like to work the minimum wage and deal with co-workers that try to put you down all the time so I figure if I have my own Business I cut leave on peace. I expend all my money buying stock merchandise to sell online. I think I should keep paying amazon and ebay high fees is warranty their sites never are going to fail. but it cost a price. I try to avoid all this fees by running my own site it looks it was just a dream.
Nothing Works it use to be 3 columns now on the theme editor that option is void supposedly with this new Presta shop the tree columns can be mange from the admin when I add the 3 right column things collapse. Does any body know what platform is better to work and that is not free like presta shop or or other carts they are full of error to make people go insane. I Platform and themes that actually work properly.
Hope there cut be a way to have somthing like this on Evanto.
I been researching and looks themes build on Bootstrap for Prestashop 1.6 are more stables. does this theme was made with Bootstrap for Prestashop 1.6?
I purchased this theme and I am running into HUGE issues with CSS compress.
The compress css create display problems. Please address this issues. we are loosing clients everyday because of this.
Please send your issues and website admin account to email@example.com, we will check and fix it for you.
You have made CSS changes and RUINED my custom work. I spent a FORTUNE doing all this customer change and you broke it in 5 minutes!!!!! what kind of service is this!!!
Our support team will check this and reply to you.
I have restored my site yesterday and today, you broke it AGAIN!!!!!!!.
The header and footer and completely changed!!!! What are you guys doing??
Total nightmare! The site keeps breacking. NO support what so ever!!!!!!!
It cost a fortune to keep fixing the bugs on this template!!!!
FULL OF BUGS!!!!!
You can send your issues and website url to firstname.lastname@example.org, we will check it for you.
From 16th to now, our support team don’t change any thing on your site. So, you don’t broke your website.
I want to buy in the course of today this Template…
I understand that it will not work with prestashop 1.6 ?
I already installed prestashop 1.6 and I would like to add this template … can you tell me how could I proceed …
sorry I wanted to write prestashop 1.6.06
This theme is compatible with prestashop 126.96.36.199.
Very nice template … Congratulations.
Following the installation of the latest version 1.6 Pestashop, remains a persistent problem for the Sliders Home.
The images are displayed but all stacked on top of each other.
They remain static and simultaneously present on the page.
Do you have any idea …
This is a bug of Prestashop 188.8.131.52. We will update a new package for Prestashop 184.108.40.206 as soon as possible. You can aslo contact to email@example.com, we will fix it on your site.
I upgraded to PS 220.127.116.11 and everything is badly displayed (JS probably is not working properly). Slider shows images one under the other, filter products does not work, mega menu does not show the submenu and many other JS stuff (I think so..)!
When are you going to upgrade the template to solve this problem?
I already have opened a ticket, but they are telling me that is everything right (checking the wrong website). They instead should edit the hosts file, in order to see the online shop (for now offline!), but they simply tell me that everything is fine!
We will update package for Prestashop 18.104.22.168 as soon as possible. You can download a new package in the tomorrow. If you are still having problems, please reply in your ticket, we will check it in the next Monday.
When is going to be updated for PS 22.214.171.124?
We have updated package for PS 126.96.36.199. You can donwload it now. If you have any problem, you can contact to firstname.lastname@example.org, we will help you.
I can’t edit mega menu sub categories neither.
PS : 188.8.131.52
Theme : 1.2.2
Thanks for your help
This is a bug. Please send your issues and FTP account to email@example.com, we will fix it for you.
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