32 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hello! before i bought. but i think some mistake. can u install again for me? thank you so much. my email is chaneleditor@gmail.com

tvlgiao

Hi man,

Please send a installation request to support@presthemes.com. And tell us why you want to reinstall.

Regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
henry21 Purchased

Hi, will you update the template to prestashop 1.6?

tvlgiao

Hi man,

We will upgrade the WatchStore templete to Prestashop 1.6 in the next two weeks.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

is there possibbility, to put into this theme, jquery preload images option (e.g. in the “bestchoise theme”)?

tvlgiao

Hi man,

Sorry, we do not intend to add image effects to it.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
  • Italy
norz Purchased

Hi, we need an information about this themes. On the demo template, the product page, this is the function FILTER (named as CATALOG) in the right column. From the Settings panel and module prestashop template I can not activate it. you can show me how to turn it on or module which has been used? thanks greetings Stefano Amadio

tvlgiao

Hi man,

This is a Navigation module, you need enable it.

For details, please contact to support@presthemes.com, we will help you.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, i’ve download this theme, when i check your all package then i found your product grid view module is missing this is not in you theme package i still want that module please help me out of this, i already send an email to support but they don’t reply yet. Rest of your theme is great. Please Reply me ASAP @ mohitvfx@gmail.com

Thanks Mohit

Default-user

Product grid view This setting shows in your preview theme you can find this on left side theme setting where we can change 3 product in a row or 4 product in a row or 5 etc.

tvlgiao

Hi man,

Sorry, the demo is Prestashop 1.5. When upgrade to Prestashop 1.6, we removed this fucntion, because it is not compatible.

If you need change the number product in a row, please send your website admin account and FTP account to support@presthemes.com, we will make it for you.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hi how can i remove your live theme bottom logo. Footer logo, i cant find where it is.

tvlgiao

Hi man,

You can change or remove it in the “themes\watchstore\footer.tpl” line 63. Or you can send a request to support@presthemes.com, we will remove it for you.

Regards

  • Exclusive Author
  • Has been a member for 0-1 years
  • India

I have Buy Prestashop Template (http://themeforest.net/item/responsive-prestashop-theme-watchstore/6007142). That is working on (www.homedrape.com) but when we enable seo url. then Quick View is not work. please help me .

tvlgiao

Hi man,

Please send your issue and purchase code to support@presthemes.com, we will check it for you.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, My website speed in not good can you tell me why is there any issue in theme, my site take 15sec to load , i already concern with my hosting provider they said my server is working fine due to your website it take time to load. What is the problem why this Theme is not fast. How can i solve it. I already send an msg to support they said, In this situation, you will want to get in touch with the author that created this item as we are not able to provide technical support or help for individual items here at Envato Support.

Please, take a look at the item’s support tab for specific information on how the author prefers to be contacted for support: http://themeforest.net/item/responsive-prestashop-theme-watchstore/6007142/support

Alternatively, you can also leave a message through the item’s comment page http://themeforest.net/item/responsive-prestashop-theme-watchstore/6007142/comments

Please please help me out from this problem..

Thanks.

tvlgiao

Hi man,

Please send your issue and website url to support@presthemes.com, we will check it for you.

Regards

Default-user

hi, nothing changed support said that they can’t help…. i don’t like this theme because not supporting well. I’m not happy … :(

tvlgiao

Hi man,

I see your site take 1-2s to load. If you have other issues, you can contact to our support team.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
hatak Purchased

I don’t understand this idea: that megamenu shows categories, not menu items – after minimizing it under 767px ...or is there solution for that?

tvlgiao

Hi man,

On mobile device, it will show the categories tree, not show the mega menu. if you do not like it, we can custom it for you. Please send your issues to support@presthemes.com, we will make it for you.

Regards

  • Envato Studio (Microlancer) Beta Tester
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users
  • Bought between 1 and 9 items
  • Sold between 5 000 and 10 000 dollars
  • Indonesia

Nice job :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
gfoulkes Purchased

Hi there,

Was looking to buy this theme but wondering are you going to create this for wordpress?

Thanks

gfoulkes

tvlgiao

Hi man,

Sorry, we do not have plans to develop this theme for wordpress.

Regards

Default-user
gfoulkes Purchased

Your quick reply makes me feel comfortable to go forward and purchase theme for presta as your support will be needed. Thanks

tvlgiao

Hi man,

If you have any problem, you can contact to support@presthemes.com, we will help you.

Regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
gfoulkes Purchased

Hi,

I have now purchased you theme and now looking to install the full package. The instructions I’m finding quite hard to go through. Do you have a service to install Full Package for me so it looks like your demo?

Thanks

gfoulkes

tvlgiao

Hi man,

Yes, you can send a installation request to support@presthemes.com, we will install theme for you.

Regards

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