tvlgiao

tvlgiao does not currently provide support for this item.

139 comments found.

Yusif86

Yusif86 Purchased

hi. xml import completed with fails….how i can get demo version like as live preview…please help…

Hi,

Thanks for contacting us.

Please read more detail about How to create my site as same as demo? at here.

http://codespotsupport.com/kb/how-to-make-my-site-look-like-demo/

if you sitll haven’t full package for this themes, you can open new tic ket at here http://codespotsupport.com/others/ and give us purchase code. Our support team will verify and give you link to download full package.

Regards,

It’s possible to get the Demo content (Sliders and Photos?)

Hi,

Thanks for contacting us,

Please open new ticket at here: http://www.codespotsupport.com/others/ and give us your purchase code then out support team will check and give you link to download the data demo for revolution slider.

Regards,

Hi, we would like to disable the cloud zoom.

I just sent a ticket.

Thanks!

Hi,

Thanks for contacting us. Our support team will check and reply soon in your ticket.

Regards,

Hi,

The last update was 7-8 months ago and a lot of things have change on woocommerce during that time. Currently 16 templates are outdated!

Do you guys have any plan to update your theme?

Thanks.

Michael

Hi,

Thanks for contacting us,

We are upgrading. we’ll update to themeforest on tomorrow morning.

Themeforest will send email notify for you if this this update is approved

Regards,

Thank you guys, much appreciated!

apdales

apdales Purchased

wil be compatible with Woocommerce 2.5.1 ?

Hi,

Thanks for contacting us.

We have been upgraded this theme to latest woredpress and latest plugins. Please wait for themefoerst approves and they will send email notify for you.

Regards,

URGENT: Hi! ‘m buyed and installed version 2.0.6 of your theme…. there is some problem of compatibility if i install wordpress 4.4.2 ? THANKS!!!

Hi,

we so sorry for late reply. We have National Holidays (Lunar New year). we did update the theme to wordpress 4.4.x and latest plugins. please wait for themeforest approved then they will give you the email notify to download latest version.

Regards,

Hi, I took over maintenance for a site using this theme, but the website owner didn’t purchase the theme with her own account and the previous web developer won’t respond to requests to give her access to the latest version. Is there anything we can do to get an upgrade from 2.03 to the current 2.2?

Hi,

Thanks for contacting us,

We sorry for about that. Please buy this theme again then you can download the theme’s package version 2.2 or please find the purchase code again and open new ticket at here: http://www.codespotsupport.com/others/ Our support team will check the purchase code and give you link to re-download the theme’s package version 2.2.

Regards,

gosrl

gosrl Purchased

Hello, I uploaded some gallery pictures for a product, but even if I clic on a thumbnail, the main image is not changing.

Try to select a thumbnail here: http://mazzashoponline.gosrl.webfactional.com/prodotto/amara-amaro-di-arance-rosse-di-sicilia-2/

What can be the problem? Thank you Antonio

Dear gosrl,

Thanks for contacting us,

Please open a new ticket here http://www.codespotsupport.com/others/, send us information about your site as ftp account, our support team will check and help you.

Regards

Hello, I have just bought your theme and failed to install plugins and demo content. Could you please help?

Thanks,

Once I sent email to you, I got a reply with my ticket ID. Do you need to me to leave my ticket ID here?

Hi,

we did see your ticket, Our support team will give you link to download full package as soon as possible.

Regards,

yes please. I am still waiting for download link.

Thank you :)

Hi guys,

I would like to turn my shop into a catalog (no price and cart are showing) and I have installed this plugin https://wordpress.org/plugins/woocommerce-catalog/ but it doesn’t seem to work with your theme. I’ve tried switching theme and the plugin work.

Could you please advice how I can achieve what I’ve mentioned above? I have already opened a ticket though.

Regards,

Hi urbandesign_envato,

Thanks for contacting us,

Please open new ticket at here: http://www.codespotsupport.com/others/ and give us information about your site. Our support team will check and help you soon.

Regards,

Hi,

Thanks for such a good looking and bug free theme. I have two issues, please suggest your solution for them. These both issues appears after the wordpress update.



My wordpress instance(http://homeburps.com/) has the version 4.4.2

Please suggest the solution soon.

Thanks Nitin

Hi,

Thanks for contacting us and so sorry for late reply,

please open a new ticket here http://codespotsupport.com/others/ and give us url + admin account of your site. Our support team will check and help you.

Regards

Hi, I got inform from the woocommerce that the theme is outdated some of the woocommerce files. is that ok? or do you have update for that?

example: wp_winestore/woocommerce/single-product/price.php version 1.6.4 is out of date. The core version is 2.4.9,

Should we worry about this? can we replace the file with the woocommerce original one without break the theme? thx.

Regards,

Hi, So I don’t have to edit the original version from woocommerce. Just copy it to the folder? Will it affect the theme? thx.

Regards,

Hi,

yes, you can copy it to the folder, but please backup the old file, some file we did change the class css and html then maybe it break css. you can try it. if your site still works well you don’t need save old file. if your site is breaken please copy the old file and edit version again.

we’ll check and update this theme as soon as possible.

Regards,

Hi, Thank you.

regards,

Hi guys nice theme. I’m wondering if you can help with a menu problem. I’m getting a nice straight line on all computers but on the ipad it’s wonky. 2 of the menu items are higher than the rest but with no obvious difference in properties. I’ve tried a bunch of stuff with no luck. Hope you can help. Cheers

Hi,

Thanks for contacting us,

Please open new ticket at here: http://codespotsupport.com/others/ and give us information about your site. Our support team will check and help you.

Regards,

Hi there, you can help me with this error: Uncaught TypeError: Cannot read property ‘reload’ of null When I try to get the last step on http://www.tomovino.co/checkout-2/

thank you

Hi camilosoler,

Thanks for contacting us, please open new ticket at here http://codespotsupport.com/others/ and give us informtaion about your site as url + ftp account. Our support team will check and help you.

Regards,

Hi,

I have bought the theme but there are some plugins unable to install

Product Color By Wpdance Shortcodes By Wpdance Slide By Wpdance

hi,

Thanks for contacting us,

Please open new ticket at here: http://www.codespotsupport.com/others and give us information about your site. our support team will check and help you soon.

Regards,

How can I hide or remove the search box from the header?

Hi,

Thanks for contacting us,

You can add the code following to at the end of wp-content/theme/wp_winstore/css/stylesheet.css file:

header #header-search {

display: none; }

> click save this file and reload your site again. Regards,

Hi tvlgiao, thank you so much for the prompt answer, but I can’t seem to make it work. Tried the display: none; } and the variation: {display:none;} at the end of the stylesheet.css but it didn’t work removing the Search box from the header. Please advise!

Hi,

you can open new ticket at here: http://codespotsupport.com/others/ and give us information about your site. Our support team will check and help you. Regards,

Hello! How can i disable ”cloud-zoom”? Thanks.

Hi,

Thanks for contacting us and so sorry for late reply.

This theme doesn’t support options disable zoom in admin . please go to:wp-content\themes\wp_winestore\woocommerce\single-product\product-image.php row~ 46 you can change the code:

echo apply_filters( ‘woocommerce_single_product_image_html’, sprintf( ‘4”>%s’, $image_link, $image_title, $image ), $post>ID );

by the code following:

echo apply_filters( ‘woocommerce_single_product_image_html’, sprintf( ‘%s’, $image_link, $image_title, $image ), $post->ID );

the save this file and reload your site again.

Regards,

Hello,

How many menus you have? I need a top menù and a main menù, you have?

Hi Dane1988 ,

You can add many menu if you want. after add new menu you can add menu slug to header top widget.

Regards,

Ok and if i need have a part of menu (like 3 or 4 link) with a different color is it possible?

gosrl

gosrl Purchased

Hello, what is the right way to update the theme and woocommerce on the website?

Do I need to update woocommerce and then to update the theme? Or viceversa? Or I just need to update the theme?

Thank you

Hi gosrl,

The right way to update the theme > please download the latest theme package and copy > replace old theme by new theme to get all the latest source code and plugin. you need update both woocommerce and theme but if your site did change html or some code in old theme > please backup the old site and considering before update. if you use the child theme for all your customs you can update theme and plugin normal.

You can read more about child theme at here: https://codex.wordpress.org/Child_Themes

This theme supports child theme too.

Regards,

gosrl

gosrl Purchased

Ok. If I added custom CSS in the Custom Code Theme’s Option, do I have to create a child theme in order to keep all the customization? Thanks

Yes,

You can create a child theme normal. it doesn’t affect to your data and source code.

Regards,

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