tvlgiao

tvlgiao supports this item

Supported

106 comments found.

Hi mate, i’m having problems changing the main background, it doesn’t change, also if i upload an image doesn’t change… no color change and no image… what i’m doing wrong?

Cheers

Hi man,

Please open a new ticket here http://www.codespotsupport.com/others

Send us your problem and website admin account, our support team will check it for you.

Regards

There is no documentation for the feedback button, please explain it here so others will know how to configure it as well. How do we add a form or hide it?

Hi man,

Please create a feedback form ( in Contact menu), copy this shortcode. Then go to Theme Options > General tab > paste it to “Sidebar Contact Content” block

IF you need more help, please open a new ticket here http://codespotsupport.com/others/ Our support team will hep you.

Regards

Hi,

What is the best way to update the theme? Just FTP the new version?

Hi man,

Yes, you can upload it via FTP. Don’t forget backup your site before updating.

After updating, if you have problems, you can open a new ticket here http://codespotsupport.com/others/ Our support team will help you.

Regards

Hi! How do i update the theme? I cant check out on my site anymore. Please give me instructions on how to update site. www.californiaquiltco.com

Hi. Thanks for your reply. I modified the theme a little. I’m not sure what your support staff meant by their reply. Will all my modifications be overwritten? Hi Guru Thapar,

A customer support staff member has replied to your support request, #9718225447 with the following response:

Hi,

If you don’t modify the theme, you can do these steps to update the theme: 1. Download the theme from themeforest 2. Unzip then upload all files and replace to the theme folder 3. Use FTP: upload all files and replace to your theme folder (you must leave all files is modified).

Many thanks!

Please help me.. my shop is down. people cant check out., let me know the cost for you to update this site..

Hi man,

Please open a new ticket here http://codespotsupport.com/others/ Send us your website admin account. Our support team will help you.

Best Regards

Hi, I’m not recognized as buyer but my client bought this theme and I’m building the website (http://www.my-madeinitaly.com/). I was wondering how can I set up Login / Logout pages, as seen in your demo template. Using default WooCommerce shortcodes doens’t seem to work.

My request is to let users logout from their accounts or login. Please let me know hot to set the login/logout pages.

Hi man,

Please open a new ticket here http://codespotsupport.com/others/ Send us your purchase code and website admin account. Our support team will check it for you.

Regards

joni56304

joni56304 Purchased

I’m having an issue with the quick view option. When a customer is viewing a category page and click that little eyeball icon it pops up the product like it does here http://customoakbarrels.com/product-category/oak-barrel-products/oak-barrels/custom-oak-barrels-oak-barrels/ . The problem is after they enter details and add to cart this happens http://customoakbarrels.com/wp-admin/admin-ajax.php?ajax=true&action=load_product_content&product_id=5812 It only happens when using you enter the product quick view. How can I fix this?

Thank you

Hi Joni,

We will check it again. Please open a new ticket here http://codespotsupport.com/others/ Send us your website informations. After checking it, we will update it to your site.

Regards

Hi Joni,

I checked it, but it does not have error on my theme. I think you have customized the source code of this theme OR you have installed a new plugin for your site. So it has a error on the Quick Shop plugin.

Please open a ticket, send us your issues and website admin account and FTP account. Our support team will try to check it for you.

Regards

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