tvlgiao

tvlgiao supports this item

Supported

109 comments found.

Hi mate, i’m having problems changing the main background, it doesn’t change, also if i upload an image doesn’t change… no color change and no image… what i’m doing wrong?

Cheers

Hi man,

Please open a new ticket here http://www.codespotsupport.com/others

Send us your problem and website admin account, our support team will check it for you.

Regards

There is no documentation for the feedback button, please explain it here so others will know how to configure it as well. How do we add a form or hide it?

Hi man,

Please create a feedback form ( in Contact menu), copy this shortcode. Then go to Theme Options > General tab > paste it to “Sidebar Contact Content” block

IF you need more help, please open a new ticket here http://codespotsupport.com/others/ Our support team will hep you.

Regards

Hi,

What is the best way to update the theme? Just FTP the new version?

Hi man,

Yes, you can upload it via FTP. Don’t forget backup your site before updating.

After updating, if you have problems, you can open a new ticket here http://codespotsupport.com/others/ Our support team will help you.

Regards

Hi! How do i update the theme? I cant check out on my site anymore. Please give me instructions on how to update site. www.californiaquiltco.com

Hi. Thanks for your reply. I modified the theme a little. I’m not sure what your support staff meant by their reply. Will all my modifications be overwritten? Hi Guru Thapar,

A customer support staff member has replied to your support request, #9718225447 with the following response:

Hi,

If you don’t modify the theme, you can do these steps to update the theme: 1. Download the theme from themeforest 2. Unzip then upload all files and replace to the theme folder 3. Use FTP: upload all files and replace to your theme folder (you must leave all files is modified).

Many thanks!

Please help me.. my shop is down. people cant check out., let me know the cost for you to update this site..

Hi man,

Please open a new ticket here http://codespotsupport.com/others/ Send us your website admin account. Our support team will help you.

Best Regards

Hi, I’m not recognized as buyer but my client bought this theme and I’m building the website (http://www.my-madeinitaly.com/). I was wondering how can I set up Login / Logout pages, as seen in your demo template. Using default WooCommerce shortcodes doens’t seem to work.

My request is to let users logout from their accounts or login. Please let me know hot to set the login/logout pages.

Hi man,

Please open a new ticket here http://codespotsupport.com/others/ Send us your purchase code and website admin account. Our support team will check it for you.

Regards

I’m having an issue with the quick view option. When a customer is viewing a category page and click that little eyeball icon it pops up the product like it does here http://customoakbarrels.com/product-category/oak-barrel-products/oak-barrels/custom-oak-barrels-oak-barrels/ . The problem is after they enter details and add to cart this happens http://customoakbarrels.com/wp-admin/admin-ajax.php?ajax=true&action=load_product_content&product_id=5812 It only happens when using you enter the product quick view. How can I fix this?

Thank you

Hi Joni,

We will check it again. Please open a new ticket here http://codespotsupport.com/others/ Send us your website informations. After checking it, we will update it to your site.

Regards

Hi Joni,

I checked it, but it does not have error on my theme. I think you have customized the source code of this theme OR you have installed a new plugin for your site. So it has a error on the Quick Shop plugin.

Please open a ticket, send us your issues and website admin account and FTP account. Our support team will try to check it for you.

Regards

cdsdevid

cdsdevid Purchased

Thanks for good job, but i have a problem with custom fields, i don’t see it, this is a example of my contac page: http://puu.sh/jrBWM/02a9c82e5c.png

Hi cdsdevid,

This is demo of contact page http://demo2.wpdance.com/winestore/contact-us/

And this is the HTML
[heading size="3"]Contact Us[/heading]

[three_fifth]
<h2>Fil the form below</h2>
[contact-form-7 id="3949" title="winestore"][/three_fifth][two_fifth_last]
<h2>Contact us:</h2>
<ul class="contact-form">
<ul class="contact-form">
    <li><span> Lorem ipsum dolor sit amet consectetur adipiscing elitos et pellentesque convallis.</span></li>
</ul>
</ul>
 
<ul class="contact-form">
<ul class="contact-form">
    <li>234 Fake address name,
Fake city name,
Country, 01234</li>
    <li>(000) 123 456 7890

<span>info@yourdomain.com</span></li>
</ul>
</ul>
 
<img alt="location" src="http://demo.wpdance.com/imgs/wp_wine_store/ads-contact.png" />
[/two_fifth_last]

You can copy and paste it to your site.

If you need more help, please open a ticket here http://codespotsupport.com/others/ Send us your issues and website admin acocunt. Our support team will help you.

Regards

Hi

I would like to ask a few Pre-Sale Questions for the theme – Momamia. My Client is interested in this theme for his Winery and before we purchase i need to confirm certain things:

- Does your SlideShows support Video Slider Content, or just Image SlideShows?
- Can we create a quantity limit of 6 bottles of wine (send in cases of six, no less) in online shopping "Add to Cart" section?
- Can we customise the colours for this theme?
- Can we customise the background images?

Lastly, will I have access to constant support throughout the Shopping Basket Set-up if needs be?

Many thanks.

I mean the Wine Store Theme, not Momamia …...

Hi man,

1) The slideshow support video slider

2) You can install Min/Max Quantities plugin http://www.woothemes.com/products/minmax-quantities/

3) You can change some colors of theme. Please see here http://demo2.wpdance.com/winestore/docs/ > General Custom Interface Panel

4) You can customize the background image

If you need a help, you can open a ticket here http://codespotsupport.com/others/ Our support team will help you.

Regards

Hi

This is a pre-purchase question. I have a client that is interested in this theme but I need to check the following:
  • Does the theme support Child theme?
  • If yes, does it come with a child theme or do we have to set it up manually?
  • If no, can you recommend an alternative way of protecting site customisation, etc. that the theme can work with>
  • Does the theme support Under Contstruction/Alternative Homepage? (not maintenance mode)
  • Does the theme come with any editing software such as Visual Composer or similar or is it basic WordPress, coding & Back-End control?

Thanks for your help.

Regards

Hi

Sorry just wanted to add one more question. Can the theme deal with multiple currencies for the same products or do we need to create copies of each product for each currency?

Regards

Hi Folks

I am still waiting for a response from you after 3 days. I am starting to wonder what the support would be like after purchase (and so is the client).

I am recommending to the client to choose another theme with a responsive Author/Developer as neither I or my client want to be waiting for this length of time for support once we have live website.

If pre-sales response time was a measure of future service, I am sorry to say that you folks have failed miserably.

Regards

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