ThemeSmack

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1567 comments found.

I added the code in the footer for contact and the icons are still not showing. Please help.

What’s the status?

Hi @edusa2000,

Hope you are having a nice day! :) I have checked but couldn’t find any tickets submitted for this. Please can you let me know the ticket id?

Warmest Regards :)

I notice that after importing the demo contents (all-contents.xml), the attachments failed and the images in the demo are not showing.

For example, the parallax page, image links in the demo pages/post too are not found. e.g. http://circles.arenaofthemes.com/wp-content/uploads/2013/08/img_par_3.jpg

What’s going on? Is it your demo site or my installation process?

Hi @SurveillanceTips,

Hope you are having a nice day :) I am happy to help you. Please can you submit a ticket with all the details so that I can take a closer look.

Also what i can see is your support is expired so please can you extend it for further assistance or helps :)

Warmest Regards.

Private Ticket #734466 already created.

After updating to WP 4.5, our Promo Boxes and Accordions (Boxed) are not working correctly. Are you planning to do an update to make the theme compatible with WordPress 4.5?

Hi there,

We have fully tested the Circles with WP 4.5 and all is working fine, promo boxes would be effected by another plugin. Please can you test it and let us know. We can also help for that :)

Warmest Regards :)

Please review effects on our website. Deactivating all plug ins did not fix problem.

http://www.trupphr.com/code-test/
ziosem

ziosem Purchased

Hi, I have the same problem described here: http://themeforest.net/comments/12933067. The problem is that “Circles/css/widgets.css” is replaced by “wp-admin/css/widgets.min.css”, probably because “wp_register_style” has an already used handle name (“widgets”). Changing the name of the handle in functions.php solves this problem. Is this the correct way?

Hi there,

Sorry, but the link you shared seems broken. Also, do you think you can open a support ticket on this matter so that I could better understand your question? https://themesmack.freshdesk.com

Warmest Regards :)

ziosem

ziosem Purchased

Hi, there was a dot at the and of the url. Please retry: http://themeforest.net/comments/12933067

enbitcon

enbitcon Purchased

Why is the blue Twitter widget not shown in woocommerce?

Hi there,

Could you please open a support ticket on our portal? We’ll help you from there. https://themesmack.freshdesk.com

Warmest Regards :)

I am running version 4.6, but I want to update to the latest version, what are the steps to upgrade to the latest version and if I upgrade, how to prevent or do I lose my settings?

Hi edusa2000,

I’d like you to follow this article and it explains how you can do that http://www.wpbeginner.com/wp-themes/how-to-update-a-wordpress-theme-without-losing-customization/

Warmest Regards :)

I added my information for my 4 widgets in the footer. Now there is extra space under these widgets. How do I edit the space under the widgets? What should setting should I adjust or what should I add to Custom CSS?

1. how do i make the logo larger on mobile phones it’s too small? Please tell me here 2. The wording on the revolution slider is very very small on mobile phones, how do I make it show larger Please tell me here. Thanks so much!

Hi LuxWebDesign,

Could you please open a support ticket on our portal? We’ll help you from there. https://themesmack.freshdesk.com

Warmest Regards :)

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