1360 comments found

pauet Purchased

Hi I cant find the homepage2 when i import demo content. How can i get it? Thanks

ThemeSmack

Hi there,

Well, it’s already there but just drop me an email I can send you that.

Kindest Regards :)

KLAYCDF Purchased
Hello, I have installed the theme on the website using your given demo content. But the Homepage 9 in the theme is very different then the Homepage 9 in the demo website given you. (http://circleswp.wpengine.com/) However, I have almost finished with my work of creating the same Homepage 9 as per your demo website but couldnt match the FEATURED PROJECTS section with the proper drop down function. Could you please let me know how i can achieve the same in my website. http://wellnessforever.klay.in/ . Awaiting for your reply ASAP. Thank you.
ThemeSmack

Hi there,

Thanks for reaching us, it’s the “featured projects 2” shortcodes that we have used there.

Please let me know if there is anything else I can help you with. Don’t hesitate to submit a ticket whenever you need help https://themesmack.freshdesk.com/support/tickets/new

Cheers! :)

gribster Purchased

Is anyone else having problems within google chrome and contact form template 1? using wordpress4.1 and circles 4.3. as soon as the map [wpgmappity id=”1”] loads the contact form no longer works, basically freezes. Any cure for this?

ThemeSmack

Hi there,

I am happy to take a closer look to your issue, I suggest you submitting a ticket so that we can see what’s wrong.

https://themesmack.freshdesk.com/support/tickets/new

Kindest Regards.

Hi All :)

I am excited to announce something new and fresh, we now have a new support desk to help you better.

Here is the new support desk > https://themesmack.freshdesk.com/support/home

Also tickets can be opened here > https://themesmack.freshdesk.com/support/tickets/new

Today, we will work as much as we can in order to have the FAQ filled with questions and replies.

Kindest Regards.

gribster Purchased
http://aboveit.co.uk/oli/ can you look at this web site and tell me how to get the menu working so that the hover on the main menu (the text of the main menu) goes a little off white and the sub menu can you make the outside when you hover over it make it go black and then the text under it white?

hope this makes sense

ThemeSmack

Hi there :)

Please go to Appearance > Theme Options > Integration > Custom CSS and paste the following code then save.

.menu li:hover span {color: #F4F4F4;}

If you need further asistance, don’t hesitate to submit a ticket here

https://themesmack.freshdesk.com/support/tickets/new

Cheers

Default-user
gribster Purchased

ticket here!!

Yeah many thanks, I got some from Icomoon, as you’ve used the same in your theme as well. I sent you an email as well could you still send me the details across please.

Thanks Raj

ThemeSmack

I don’t see you have purchased the theme..

ziosem Purchased

Hi, I’m using Circles theme on a website that uses WooCommerce plugin. Because this website is multilingual, I’ve installed “WooCommerce Multilingual” plugin (https://wordpress.org/plugins/woocommerce-multilingual/) and everithing works fine. Now, after some updates (WP core, plugins) I’ve noticed that Circles page builder doesn’t work anymore: in fact, when I add an element on the page and I save it, after page reloading the element disappers (no data is submitted to the database).

I’ve tried to upgrade to the latest version theme, WP and all the plugins but nothing changes. After that I tried to deactivate the plugin one by one and I noticed that the problem was “WooCommerce Multilingual”: if I deactivate this plugin all works fine.

Could you please help me to fix this bug in your page builder code?

I already opened a ticket from your website (#5).

Thanks in advance

ThemeSmack

Hi there,

I am happy to take a closer look what’s wrong there.

Please can you submit a ticket here https://themesmack.freshdesk.com/support/tickets/new

Kindest Regards.

Default-user
ziosem Purchased

Hi, the ticket is already opened: https://themesmack.freshdesk.com/support/tickets/5

gribster Purchased

This just made the entire sub menu WHITE?

can you sort please

thank you?

i shall repeat question http://aboveit.co.uk/oli/ can you look at this web site and tell me how to get the menu working so that the hover on the main menu (the text of the main menu) goes a little off white and the sub menu can you make the outside when you hover over it make it go black and then the text under it white? hope this makes sense?????

Please go to Appearance > Theme Options > Integration > Custom CSS and paste the following code then save.

.menu li:hover span {color: #F4F4F4;} If you need further asistance, don’t hesitate to submit a ticket here

bublic Purchased

Hi, After change server from apache2 to nginx+php5-fpm site cant show many of animation effects. Could you help to localize the problems. Site widds.ru:8080 Thnx

ThemeSmack

Hi there,

Animations are not something related to server, it’s all about the browsers.

One of the plugins would be conflicting, can you give a try with deactivating all the plugins?

For further asistance you can submit a ticket here

Kindest Regards :)

IOUIT Purchased

Where can i find online documentation of Circles theme ?. or can i get only the documentation link with out the demo files .

Default-user
IOUIT Purchased

i have tried to download the files and documentation it has been interrupted several time . could you please share me the documentation alone . and also shortcode are not working

ThemeSmack

Hi there :)

Please kindly download the whole package and you will find the documentation inside there.

For further asistance you can submit a ticket here https://themesmack.freshdesk.com/support/tickets/new

Kindest Regards :)

Good morning,

I have a question regarding the post featured image.

My client doesnt want it to crop so it want the image to be with the same proportions that the original.

Can you please tell me wich file/function do has to be changed?

Best regards

ThemeSmack

Well, then the original image should be similarly sized and prepared considering the featured image or it needs to be customized considering your original image’s proportions. I don’t think it’s good practice to arrange post images that way, unless all your images are not in the same size.

You’d want to submit a ticket with all the details we can check how it would be with the best possible practice.

Ticket can be submitted here

Kindest Regards :)

Default-user

Good morning i have just submitted the ticket.

Thank you

Hello, I just send you a ticket in the support, :)

ThemeSmack

Hi there,

Thanks, checking :)

Cheers!

mdhoward Purchased

I have emailed a couple times asking for the demo data. Can you please send me an email back or provide the xml file to upload the demo data? I appreciate all your help!

ThemeSmack

Hi there,

The demo data can be found in the Main Folder > Demos folder.

For further asistance you can submit a ticket here

Kindest Regards :)

kristara Purchased

Hi, what would it take to add Google+ to social icons/url in Team Members please?

ThemeSmack

Hi there :)

It can be added easily. Please go to Appearance > Theme Options > Contacts & Social

You will see there, just save the options.

That’s all :)

Hi there, Can you tell me if it’s possible to center the logo in the header, and if so how? :)

Thanks in advance!

ThemeSmack

Hi there,

It all depends on what header you are willing the logo to be centered :) We have too many header types :)

Please let me know if there is anything else I can help you with.

Kindest Regards.

gribster Purchased

can this theme add MOV files and how do you do it??

ThemeSmack

What purpose you are willing to insert mov files and where exactly. It’s better to host the video on a service and use the media shortcodes.

gribster Purchased

can and images with hyper links? and is there a standard option under “page builder”

ThemeSmack

Hi there :)

You can rather add a text widget and inside the link and the image. Please let me know if you need further assistance. I can do a sample for you.

Kindest Regards :)

Hello there, i have installed an earlier version of circles to my website. I dont want to upgrade cause i will lose custom changes i have done inside the files. I have a major problem on Google Chrome.

The drop down menu doesn’t work properly. You can check here: http://www.horizon.gr/ the problem is only on Chrome. Please let me know which files should i replace .. Is it on .js files? i dont know.

ThemeSmack

Hi there,

I know you are an old customer of Circles :), have you processed any kind of hardcore customization to core theme files? If not, there won’t be anything to your content. If yes, do you have records of the changes you made?

Cheers :)

gildenlow4786

I have made changes and unfortunately i don’t have records. Is there anything we can do ?

Hello,

Amazing theme, thanks!

Trying to update my current site with this template and found that it’s been difficult so far. What I did was: 1) Download Installable WordPress File Only 2) Installed theme with downloaded file

I couldn’t find the Revolution Slider on the main page. But after adding the slider’s short code to the index.php, it showed up on the site but the dimensions and boxes were out of sync.

Is there an easier way to take a crack at this? I know if I downloaded all theme files off themeforest, there’s a Demo folder. Is there a way to set up the site like demo’d on themeforest while keeping all the content already existing on the site?

Thanks

Hello there,

I’m interested in buying the theme but I want to test it first to see if it has everything I need, do u have a demo login?

Thanks

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