An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, CoralixThemes, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from CoralixThemes:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Customization and installation services
- Support for third party software and plug-ins
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Frequently Asked Questions
Are the psd files included?
No, buy you can buy it here: http://themeforest.net/item/resume-minimalist-professional-vcard-psd/4059221
Is this theme responsive?
Yes the theme supports multiple platforms, which makes the website look attractive on desktops, tablets, smartphones, and other mobile devices.
Are the demo images included?
No, the content is for presentation purposes only and it’s merely an example of how your website will look, but you need to use your own images.
Do you offer support for this theme?
Yes, we offer support exclusively on our dedicated support forum. We will not offer support here in the comments. We want to keep all support in one place because in this way we will be able to help you faster and more efficient and the forum will be easier to follow by others that might have the same question or issue.
Where can I get the purchased code to access your support?
Go to Downloads > Item > Click on Download button > License certificate & purchase code.
Select that one: License certificate & purchase code
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.