72 comments found

Something happened to my dashboard. Do you knwo what is the solution to solve this? It seems like a broken update from wp. I didn’t select any call to action button in order to update wp.

Please help me, because i made several updates but the site isn’t ready.

Here is a screenshot of my dashboard: http://weinkdesign.com/wp-content/themes/retail-therapy/images/dashboard.jpg
obox
obox Author

Hi Design-spot

We’d love to help, would it be possible to post your question in our forums so that our support crew can assist?

You can register via this page on Obox: http://www.obox-design.com/register.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a ‘Download’ button next to the theme you purchased. Click this button and a drop-down will appear with a link to your “License Certificate”. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

Dave

Super theme and has been a pleasure to setup! just one question, can you set the number of products that display on the shop page? I currently have 10 but wish to show more so that the user has less pages to click through.

If so can you please direct me?

Many thanks

obox
obox Author

Hi Purplelashes

Glad you like the theme! :)

You can setup the pagination via ‘Settings > reading’ in your WordPress dashboard.

If you have any other queries would it be possible to post them in our forums so that our support crew can assist?

You can register via this page on Obox: http://www.obox-design.com/register.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a ‘Download’ button next to the theme you purchased. Click this button and a drop-down will appear with a link to your “License Certificate”. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

Dave

Greetings, may I please ask if your theme - will allow slider on all pages, including store pages and single-product-page (I would like to use the slider as graphic for ad banners at around 60px high)

- can the header logo be set to above the menu - to allow a 980px wide logo image

Our current template is too buggy: http://devtest.com.au/devtest/funkystuff/?page_id=6214

Thanks in advance, I look forward to any advice.

obox
obox Author

Hi Mr_Crom

Glad you like the theme. To answer your questions:

1) You can only display the slider on ‘Widgetized’ pages which can be setup via the Pages post type in WordPress.

2) Yes you can :)

Dave

Default-user

@dave

Thanks for the information – sounds good. I’m checking your site offers to decide best purchase.

Mr_CROM

roob Purchased

in safari the slider is broken (text is at the most top of the image), while in firefox it looks ok. i cannot get the correct image sizes to work. on different computers, the slider looks different.

please help!

obox
obox Author

Hi Roob

We’d love to help, would it be possible to post your question in our forums so that our support crew can assist?

You can register via this page on Obox: http://www.obox-design.com/register.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a ‘Download’ button next to the theme you purchased. Click this button and a drop-down will appear with a link to your “License Certificate”. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

Dave

roob Purchased

where can I download these images? And do you have more? http://demo.oboxsites.com/retail-therapy/files/2013/09/money-back.png

Default-user
roob Purchased

never mind this question

roob Purchased

when I add the ‘services’ in preset homepage it breaks the text. It stops after a few characters, but I don’t want that.

Default-user
roob Purchased

after 80 characters

obox
obox Author

Hi Roob

You need to increase the character count via the widget settings which are displayed when you drag it into the home page widget area.

Dave

roob Purchased

in shop, the products are not aligned (the product most to the right is higher)

Media29 Purchased

This is a great template but it runs quite slow. Ive checked everything is ok with my hosting company, im not running many intensive plugins and all my images are approx 400kb. My hosting company ran a test on the site and the theme is running 17 different style sheets and 27 javascripts. Is there any plans to condense the scripts and speed up the loading times? www.casetherapy.co.uk. Ive had to install WP Super Cache to help with reducing loading times.

obox
obox Author

Hi jbtechdesign

17 different style sheets? Obox themes only uses 2 stylesheets and 2 JS files. How many plugins do you have installed?

Also, you should always use a caching plugin – regardless of load times. It helps with server costs and will speed up your site significantly.

Please let me know RE the plugins as we always speed test our themes, before launch, to make sure they’re quick.

Dave

Media29
Media29 Purchased

Thanks for the response. The 17 style sheets and 27 JS must be the whole install inc plugins. I dont have too many plugins running, just essential ones – which i run on all my ecommerce sites. i deleted quite a lot to help speed things up.

wpmedia1 Purchased

Hello, i recently bought your theme.

I’m happy with my purchase, but the theme is nothing near compatible with WooCommerce.

I would be very happy if you could help me getting my WooCommerce to look normal.

I do not hope this is the way it should look: http://3w-hosting.dk/sdnew/?post_type=product

Best regards, Henrik.

obox
obox Author

Hi landmark

We’d love to help, would it be possible to post your question in our forums so that our support crew can assist?

You can register via this page on Obox: http://www.obox-design.com/register.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a ‘Download’ button next to the theme you purchased. Click this button and a drop-down will appear with a link to your “License Certificate”. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

Dave

Hello,

Excellent work. I think this theme fits perfect for what I’m doing.

This is my first Wordpress theme so I’m a bit of a novice. I’ve got some of the elements working but it’s still far off from the demo.

I would like to know if you could help get my site up to speed. I am looking to launch my luxury shopping site by January 1.

Thanks

obox
obox Author

Hi clickclick

We have a Theme Setup option available via our site – it costs $199 and takes between 10hrs and 24hrs to get done by one of the pro’s on the Obox team.

Alternatively:

We have a comprehensive knowledgebase which helps with setup: http://kb.oboxsites.com/

And if you get stuck we have a friendly support team who can guide you through any road blocks via our forums.

You can register via this page on Obox: http://www.obox-design.com/register.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a ‘Download’ button next to the theme you purchased. Click this button and a drop-down will appear with a link to your “License Certificate”. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

Dave

longvb Purchased

Hi! I can not download file fortune_demo_content .xml??? for I know where I have to download it

obox
obox Author

Hi Longvb

We’d love to help, would it be possible to post your question in our forums so that our support crew can assist?

You can register via this page on Obox: http://www.obox-design.com/register.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a ‘Download’ button next to the theme you purchased. Click this button and a drop-down will appear with a link to your “License Certificate”. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

Dave

Hi, new to this, so forgive my ignorance but if i purchase this theme and align it to a certain domain for my college project but later will it be possible to move the purchased theme to a new domain for a different business, sorry again :)

Hi, new to this, so forgive my ignorance but if i purchase this theme and align it to a certain domain for my college project but later will it be possible to move the purchased theme to a new domain for a different business, sorry again :)

obox
obox Author

Hi ONeill001

Yes absolutely. You can use the theme on as many sites as you like :)

Dave

Hi, new to this, so forgive my ignorance but if i purchase this theme and align it to a certain domain for my college project but later will it be possible to move the purchased theme to a new domain for a different business, sorry again :)

MarVP Purchased

Hi

I would like to know how to insert another google font (font:montserrat bold) in the main menu.

obox
obox Author

Hi MarVP

You will need to post this question in the forums so that we can assist.

You can register via this page on Obox: http://www.obox-design.com/register.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a ‘Download’ button next to the theme you purchased. Click this button and a drop-down will appear with a link to your “License Certificate”. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

Dave

Hey! I’m having small issue with your template – “Add to cart buttons’ on products listings don’t work. Any idea why? http://lucphotostore.com/product-category/postcards/
obox
obox Author

Hi MyConsulting

We’d love to help, would it be possible to post your question in our forums so that our support crew can assist?

You can register via this page on Obox: http://www.obox-design.com/register.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a ‘Download’ button next to the theme you purchased. Click this button and a drop-down will appear with a link to your “License Certificate”. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

Dave

Media29 Purchased

Hi, is it possible to change the shop base page title? It is currently set to ‘products’ (http://www.casetherapy.co.uk/shop/) – Ive installed All in one SEO but no way to change the archive title. Do you know of a way i can do this?

obox
obox Author

Hi Media29

In order to change the title you need to update the name of the shop page via Pages -> Edit

Hope that helps, if you have any other questions please post them in our forums so that my crew can assist.

You can register via this page on Obox: http://www.obox-design.com/register.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a ‘Download’ button next to the theme you purchased. Click this button and a drop-down will appear with a link to your “License Certificate”. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

Dave

Is’t possible to create a child theme based on retail-therapy?

Br Fredrik

obox
obox Author

Hi Fredrik

Yes absolutely

Dave

Amazing theme, revamping a site for a client who purchased the theme. But, i am having issues trying to resize the featured product image/thumbnails column & the summary column on a single product page. I did notice you required that you uncheck enable woocommerce css, so how might the easiest way to go about this? As the client wants the images for the product smaller and the summary/price area larger…like a 25%-75% ratio almost… but i just keep getting empty space in between them both. Any help would be great!

Thanks!

obox
obox Author

Hi ENBYdesign

Would it be possible to post your question in our forums so that our support crew can assist?

You can register via this page on Obox: http://www.obox-design.com/register.cfm

Once you are registered you will be redirected to your profile where you will need to enter your Purchase Code.

To get your purchase code you need to login to ThemeForest and go to the “Downloads” tab, you will see a ‘Download’ button next to the theme you purchased. Click this button and a drop-down will appear with a link to your “License Certificate”. The .txt file in that download contains your “Item Purchase Code” which you can then use to login to the Obox forums.

Dave

Howdy!

Love the theme and your rocking support. 10 stars. 11. :)

One more quick question…

On mobile, I’d like the sidebar ( which is set to the right on desktop and tablet ) to display above the main content, so users have to scroll down to see the content of the site.

How can I do this?

I’m thinking of writing a jQuery clone script and including that only on mobile… but there must be a quicker more effective way you’re aware of.

Thanks a TON!

:D

obox

Hi TC

You could move the WP tags around in the blog page however I am not 100% certain of the best solution (I do the design, not the PHP).

I am sure Vail (Head of Obox Support) would be able to offer better advice via the forums :)

Dave

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