Discussion on Retigo Creatve Multipurpose Wordpress Theme

176 comments found

Have noticed the website does not load properly when using mobile data and the wi-fi is switched off. Slider does not work and neither do other features on the page. I have let a ticket which I have opened, please respond back to me. Thanks


any chance of a reply?


still no response. can you please get in touch.

The theme is broken with the latest update to WordPress, can we get a ETA on an update?

Brad Web is one the best developers in the entire forest.

Is it possible to change the transition effect on the BradSlider so the images fade rather than slide?

martice Purchased

You aren’t responding support questions. Very disappointed. I’ve questions waiting in que for over a month.


I already purchased the theme, and am having trouble configuring the Side Navigation, could you specify on how to customise the Side Navigation? Or anyone that knows about it?

Thank you.

redmh Purchased

Hi – The search bar does not work. I’ve entered any words or tags and I just get a blank grey screen (theme background). Header is still there but nothing.

Have even tried from within posts, same result.

Thanks in advance Red

Hi Brad Web,

Can we please get an ETA on when this theme will be updated to work with the new version of Wordpress? I see this issue was raised a month ago and has not yet been addressed.

hi brad web, i found the my brad button source code, title text is double text when i use it on the feature box. please help me to solve this issues. thanks


we will try to fix it

Can you please help me with this ticket in your support? I waiting already two weeks for your answer ….. and i cannot to male a step forwards




Midoty Purchased


2 Weeks with no hope of any reply to my tickets on your support forum! Can you explain to us where we should get the needed support from your end???


when i go to edit page and click on brad page builder option…all it does is keep saying loading, and does not show the content i have previously added.


cheers for the lack in response


give me my money back! this theme has so many problems! you are a joke

Hi Bradweb, the colour styling in Retigo options doesn’t seem to have an effect on the colour of the carousel-control buttons. I’m trying to adjust the rollover colour so that it matches the rest of the site but can’t find the relevant css. Can you help please?

Contact form isn’t working properly, it does not show all the form fields. I opened a support ticket 3 WEEKS AGO AND STILL WAITING!! COME ON! :X


i want my money back and you can have your error-ridden theme back

iamhugo Purchased

The theme is broken and is very slow to load on ipad and mobiles. I do really hope that you are working on a fix but by the look at the comments from the past few months I’m guessing that you have bitten off more than you can chew and ditched us all.

Very disappointing as my client has a great looking website but is complaining about its performance.

Please let us all know if you are working on a fix or if we need another developer to help fix these issues.

Speaking on behalf of everyone who has bought the theme and has similar issues.

Best Regards Hugo


It is caused by wrong server permission , check that you have correct server permission on your wp-content and its subdirectories.

Everytime server load a new file from google but failed to write in , check that following file exist in below location wp-content/redux/google-fonts/googlefonts.json

if not it is definitely server permission error , you need to contact your host about this.