An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, theunexpected1, will respond to buyers’ questions and provide limited support through this item’s comments.
Additional information from theunexpected1:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
In case of the below, kindly contact me from my profile, and I can provide these services.Item support does not include:
- Customization and installation services
- Support for third party software and plug-ins
Frequently Asked Questions
Can I use this website as a full screen app (iPhone -> Add to home screen)?
How do I redirect my visitors to the mobile site?
Mobile detection code for both server(PHP) and client(JS) side have been included in the package, alongwith the explanation of usage in the documentation.
How easy is it to theme the website to different colors for my specific brand strategy?
Actually, it’s not even steps; Just 1, and you are done.
Can I add more pages to the design?
Yes, you can most certainly add more pages to the existing structure. It is best recommended to add pages in the multiple of 3 to maintain the design of Home page.
However, this is not a requirement.
Plus, you can even customize the theme to have 2 rows of menu items, instead of 3.
Can I get more features for this template? I find something missing…
Yes, let me know in the comments section which feature you feel is missing from this template, and I will most definitely add it to my consequent updates.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.