opendept

opendept supports this item

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1059 comments found.

nhs99v

nhs99v Purchased

Pre Sales Question – does the theme come with demo content to set it up as per the live demo?

Yep ;)

nhs99v

nhs99v Purchased

Thanks – went ahead and bought it anyway. Check your support tickets as I’m having a problem with one menu item! It won’t link to the slug ID and I’ve deleted the whole menu, done another one, added different pages but still no joy!

nhs99v

nhs99v Purchased

Managed to sort it – third attempt at a new section sorted it for some reason.

I was wondering if there was any way to add an icon above each menu item?

i tried to create a child theme to do this, but the menus just disappear. I have created the css file and copied accross fonts, images and js as previously mentioned on this forum. what have i done wrong and how do edit functions.php in the child theme? thank you

Please open a ticket on our support forum with the account you used for purchasing the theme https://opendept.ticksy.com/

Can we add sub pages on the navigation? Does the nav include a drop menu style for sub pages?

Hi, we’ve purchased the retro wordpress theme and there is one bug we can not figure out. The logo that is centered at the top has the bottom cut off or bottom hidden behind the image section below the navigation. This happens on a couple of Mac machines but not windows, and not every Mac. Here is a video on my google drive which demonstrates the problem. Is this a known issue?

Hi, I please give me some time to check it out. I’ll answer your ticket on our support forum.

P.

I followed the instructions to link the header menu items to the corresponding sections by slug, but only the About Me link is connecting. The other three are dead links.

Please make sure that menu IDs correspond to section slugs (refer to the documentation, chapter The Menu). If that does not fix the issue, delete the menu and create a new one.

For any other question please use our ticket system https://opendept.ticksy.com/

xnoi

xnoi Purchased

Per passare alla versione 4, quali sono i passaggi? Grazie

Ciao, Rettro 4 è praticamente un tema nuovo, costruito d zero, quindi andrebe riconfigurato. E’ tutto nella documenazione allegata al tema.

Saluti, P.

Hi, im just wondering if its possible to make this theme work for a shop- will it only work as a 1 page template? also is there an option to add drop down menus? i m used to using wp but i want to know ho far the customisations will go

thanks!

No, I am sorry, it is not compatible with plugins like woocommerce. Also, dropdown menu feature is not provided.

Regards, P.

Thinking about getting this theme, but is it possible to easily show a vimeo video (demo reel) instead of the images slider?

Hi, I have a problem with the responsive layout. When I open my website with this theme, it is cut in half and the other part is white with nothing on it. I tried to use “media queries”, in vain because I am not a developper. I don’t know how to make it responsive on smartphone and tablet. I am a bit confuse and I don’t really know where to look now.

Hi,

Please consider that versions lower than 4.x are not responsive; in that case I recommend to move to Retro 4.

Cheers, Pasquale

se puede editar en dreamwever?

Pre-Sale question… I am curious, how in-depth is your support and are there any tutorials. I am brand new to wordpress and have only used sites like Wix to build in the past. I will need to customize images fonts and colors, and add a couple pages. Is it fairly easy to change? I love the design but would be making it a little more simple. Thanks for your time!

Hi,

We do not provide support on customisations, but offer complete, free support for issues related to the theme’s functioning.

You can change colours and fonts from a built in admin panel (you have two fonts for headings and the full Google Fonts library for the website content). Also, the themes comes with a documentation explaining how to configure the theme.

Hope that helps, P.

Let me try this again as I didn’t got a reply on my question a month ago. Is it possible to show a vimeo video (demo reel) instead of the images slider on the first page?

No, I am sorry.

Regards, P.

Thank you for the response! But couldn’t I just simply delete the code for the slider and replace it with the embed code for a vimeo or youtube video?

Sure, anything is possible if you’re a developer ;)

Hi there – I’m having an issue with the icons rendering differently on different devices. On my ipad and one of my iMacs the icons and Bebas font render correctly however on my Samsung phone and other iMac the icons are displaying as letters and Bebas font is being substituted for a different font. You can view the site here dev.leadfeathers.co.nz

Hello,

The issue has nothing to do with the theme. If you take a look at the inspector you can read the following message: “Font from origin ‘http://www.dev.leadfeathers.co.nz' has been blocked from loading by Cross-Origin Resource Sharing policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘http://dev.leadfeathers.co.nz' is therefore not allowed access.”

That basically means you need to correctly configure “www” settings in your hosting panel.

Here is a reading you may find useful: http://www.webspeaks.in/2015/01/wordpress-allow-cross-domain-resources.html

I need to get the default content that is available on the preview or demo site. Thanks!

Hi,

We included some xml files to the package to import the demo. Please, refer to the documentation.

For any other question, please open a ticket on our support forum: http://opendept.ticksy.com/

Regards, P.

Hello,

I just want to say that I absolutely love your theme! It’s so cute and funky!

I want to install this theme for a Record Producer and there are few things l don’t know if I could add?

Can I add a seperate about me page? , If not maybe I can create a blog post and add as a seperate menu in the navigation?

Can I add playlist in the portfolio, from soundcloud or wordpress media manager?

Can I delete the social buttons at the bottom?

Thank you so much for your help!

Hi,

1) You can create a WordPress page and link to it; obviously that will be just a page, I mean, there’s no built-in option to make look a page like the about section;

2) Retro only supports Vimeo and Youtube videos, I am sorry

3) Sure, you can decide not to include the social buttons

Hello,

can I add html5 music playlist under the “What I listen” section?

Thank you, Salin

The theme does not come with any built-in option for that, I am sorry. You need to customise the theme for that.

annac42

annac42 Purchased

Hi, I’d like to be able to add a footer to the website so that I can include a copyright notice and a link to terms and conditions of using the website, is this possible to just add some text and a link at the bottom of the theme?

Sure, but you need to customise the theme for that. The file where you need to add extra infos is footer.php

P.

annac42

annac42 Purchased

Hi, I am using the Portfolio section but don’t want to tag my portfolio items. However, if I don’t include any tags, the ‘Filter by’ text messes up the layout of the portfolio items. Even though I have selected to display 4 portfolio items, the Filter By text pushes the 4th item onto a new line in a weird way…

Could you please tell me how to remove the ‘Filter By’ text completely?

Hi, please use the same image size for each post and it will look fine. By the way, if you still want to hide filters, the quickest method is via CSS: go to Appearance – Theme Options – Extra – CSS Code and paste this piece of code:

.filters { display: none; }

annac42

annac42 Purchased

Thank you that worked great!

annac42

annac42 Purchased

Hi sorry – me again! I am trying to create a page to link to from the main Homepage. I want to add an image banner to the top of the page, but it doesn’t seem to be working. I have tried: 1) Adding a featured image – but it doesn’t appear at the top of the page (I assume it just acts as a thumbnail instead) 2) Selecting ‘Select a new image to use as a banner’ in the ‘Screen Options’ of the page editor, but when I upload an image and update the page, it removes the ‘Select a new image to use as a banner’ section from my page options completely.

Hi, Unfortunately that’s not such an option for that.

I am afraid that this customisation requires a considerable number of modifications and – I am sorry – we are unable to provide this kind of support.

Regards, P.

sinox61

sinox61 Purchased

Bonjour, J’ai un souci je voudrait utiliser visual composer avec le thème pour personnaliser mes pages mais je n’arrive pas à créer 2 colonnes dans ma page il m’en affiche que une colonne, et comment utiliser visual composer pour les sections? est-ce que le thème est bien compatible avec visual composer 4.9.2?

Hi,

I am not sure to understand because I don’t speak french. By the way, the theme is not compatible with Visual Composer.

Regards, P.

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