933 comments found

z_amir Purchased

Hello,

I Can’t download version 4, message appears below:

Download not available Item reached download limit

opendept

Hello there,

As you can read here: http://themeforest.net/forums/thread/download-not-available-item-reached-download-limit/137195 I guess you need to contact Envato support: http://support.envato.com/

Regards, -P

wgardens Purchased

How do I add an audio file to a portfolio post? It seems the selection for this is now missing in this version. Is there a way to add it back?

opendept

Audio file post formats are not provided in Retro 4, I am sorry. Maybe we will add that feature in a next release.

-P

Default-user
wgardens Purchased

Wow that is sad.. I had many radio spots. Can you point me to the right function I might need to copy from V3 into V4 to get it working? I know there is probably a lot to find.. but knowing where to start will help

opendept

I am sorry but that’s not so easy as you may think. If you really need that feature and want to use v4, I recommend to let you help by some good developer on http://studio.envato.com/explore/wordpress

-P

wgardens Purchased

There seems to be a problem with the “image” portfolio post type. I select the lightbox image and then set featured image to show as the homepage thumbnail. But when clicking on the image on the homepage it is the thumbnail that shows, not the lightbox image. If I remove featured image – then nothing shows at all: http://tidwellcreative.com

Default-user
wgardens Purchased

Yes I do that. But when I select the Featured Image that shows as the thumbnail on the homepage, it is THAT THUMBNAIL image that is enlarged into the lightbox, not the image I originally selected for the lightbox.

opendept

OK, now I understand ;)

You’re right, There’s something wrong with it. We are going to fix that asap on next theme’s release.

Cheers, -P

opendept

Good news!

We have fixed the issue and released a new version (4.1) on Themeforest. You can download the new version again and replace the theme.

Cheers, -P

is the theme suppported by woocommerce plugin?

opendept

Hello,

We have never tested it but the theme may need some customisations to work with any ecommerce plugin.

Cheers, -P

What is the file size of the .zip I would upload into WP? I ask because there is a 2MB max on mine :)

opendept

It is 867Kb.

-P

How do you migrate over to the 4 version without having to put all your info back into wordpress?

opendept

Hello,

How we explain in the documentation: Retro 4 it’s not just an update but a new theme built from scratch! So, if you are currently using a 3.x version or lower, please consider that migration to 4.x means to configure the theme from scratch.

-P

Default-user

Thank you for the feedback! :D

opendept

You’re welcome!

unlipack Purchased

Hi, I can’t install the version 4.

“The package could not be installed. The theme is missing the style.css stylesheet.” message appears.

please help. Thanks!

opendept

Please, unzip “Retro 4.x Package.zip” file, then inside “Theme files” you will find the theme to install.

-P

siriomi Purchased

Every time I try to download 4.1 from Themeforest, I’m given 4.0. Are you sure you uploaded the correct version?

Also, “configuring the theme from scratch” DOES NOT IMPLY that you will need to rebuild all of your content because the 3.x portfolio is no longer accessible from the 4.x version.

Resetting the theme should not mean that you lose the content of your website, but that’s exactly what you’ve done. You should have found a way to make use of the existing content and ported it into the new version of the theme.

opendept

Yes, I am sure I uploaded the correct version.

Regards, -P

sjyun Purchased

I downloaded retro 4 (which is great btw), but now with 4.2 out I’d like to know if I need to redo all the work again I did to personalize it or if it will import all the settings from 4.1? Thanks!

opendept

Hello,

Now that you have Retro 4, updating the theme is really easy. All you need to do is to download the new package from themeforest, unpack it and find the theme folder. Then you can replace the theme via FTP or through the WP panel.

Cheers, -P

Default-user
sjyun Purchased

worked like a charm. Thank you very much for the fix!

drloolan Purchased

Hi, i tried to install the theme in my wordpress dashboard .. but it says install fail .. .css style sheet file is missing !!

what do i do ?!!

opendept

First, uncompress the package, then inside the folder you will find the theme’s files.

Cheers, -P

drloolan Purchased

Hi,

how can i change the Body and Secondary fonts .. to a font in my computer or online ??

Thanx =)

opendept

Hello,

You need to make some modifications in order to replace Google fonts with custom ones. Unfortunately we are unable to provide support on customisations but, if you have some basic HTML/CSS/PHP skills, I recommend to start with css.php file contained into the theme’s folder. Or to use some customisation service like http://studio.envato.com/ or https://www.elto.com/

Cheers, -P

Please assist. I have installed the theme and the THEME OPTIONS page is not working at all? I change options etc But when I click save nothing happens at all? Am I missing something. Do I need to install a plugin or something?

opendept

Hello there,

Unfortunately I am unable to assist just on words. If you want to provide your WP credentials via email (pasqualevitiello@gmail.com) I can have a look at your installation.

Cheers, -P

Hello there,

I am trying to change the banner, and i have remade a banner image; but i can’t seem to get it to come up. i have saved the image for web through photoshop for retina version and recommended. All that will show up is a blue box with a question mark. How do i fix that?

opendept

OK, v4.3 should fix it. Download again the theme from Themeforest and replace it.

Cheers, -P

Default-user

How do you go about replacing it. do you re-download it, via wordpress, and do it through theme upload or what?

opendept

My favourite method is via FTP. Normally I rename the existing theme folder (just in case something goes wrong), then I upload the new one, and activate the theme through the WP panel if needed. If everything is OK, I remove the old theme folder.

Hope it helps, -P

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