897 comments found

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
bcetina Purchased

I am trying to install the theme and getting the “are you sure you want to do this” try again” message.

what should i do?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
boorzy Purchased

I’m having difficulties making changes to the portfolio page. I would like remove the option of viewing all pages. Just view pics from specific categories. I’d really appreciate if someone can help. Thanks

opendept

I am sorry, at the moment there’s no option for that. For any other question regarding the theme’s functions, please don’t hesitate to ask :)

-P

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Is there any reason why the slider on the home page will not support more than three slides? Every time I add the fourth slide the home pages freezes up and the slider breaks.

opendept

Please open a ticket on pur support forum (http://help.opendept.net) and provide an URL of your blog.

Cheers, -P

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Does not work Contakt Form. What’s the problem? http://ksksks.kz/

opendept

Hi there,

Please sign up our support forum http://help.opendept.net we have already answered tickets about that issue.

Cheers, -P

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

I am receiving spam emails and they are coming from the contact form on my site. How can I avoid this or add a captcha setting to the form?

opendept

Hello there,

Adding an extra parameter to the theme’s Contact Form (like a CAPTCHA plugin) requires a customization of the theme and, I am sorry, we do not provide support for customizations. You could install a WordPress Plugin for contact forms with the capabilities you’re looking for and replace the default Contact Form.

The number of spam messages you receive (including the ones in your comments) does not depend on our theme. A theme (at least our themes) cannot influence the number of bots that visit your website.

-P

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

I’m very interested in this theme. Is it possible to change the menu font? Thanks

opendept

Not from the admin panel. To change font means change some lines of code inside CSS file.

Cheers, -P

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi, are there any plans on updating this theme? I must say that it’s quite outdated and its too bad that it isn’t responsive. I bought the theme not knowing that it’s impossible to change the top ‘menu’.

Is it possible to add or modify a PHP code and manually rewrite the menu names and URLS? (I’m not asking for a modification, just a pointer where I should search/look)

Thanks in advance!

opendept

We will release an update, but – I am sorry – at the moment I can’t say when.

Cheers, -P

opendept

We will release an update, but – I am sorry – at the moment I can’t say when.

Cheers, -P

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
Foxy Purchased

Hello, gravatars are not showing on the site. How can I get it to display avatars/gravatars? Thanks.

opendept

Hi there,

This issue has nothing to do with the theme. Here are some links that you may find useful:

http://wordpress.org/support/topic/gravatar-not-showing-1
http://wordpress.org/support/topic/gravatar-not-showing-please-help

Cheers, -P
  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

can you plan to make this website a responsive web design?

erikdiamond

any information on this? Is it time consuming to modify this template to responsive?

opendept

Making Retro responsive basically means build it from scratch. We have plans to release a big update but, I am sorry, I can’t say when that will happen.

-P

erikdiamond

Thank you. Now I need to ask this…. if I purchase your current theme now and then adding my stuff into it. Will it means I also need to do all over again if you release the update with responsive version or will it change automatically?

opendept

Honestly I can’t say nothing more about that right now, I am sorry.

-P

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
arbruine Purchased

I´m having trouble saving settings. Installation was succesful. The Theme is visible on the domain but i can´t make any changes.

please help! I´am so eager to start..

kind regards

opendept

Hi there,

First of any, please make sure that the theme has been installed correctly. You can find a quick tutorial in the included Help file. If you’ve installed the theme in the way explained in the Help file it means that you did it correctly :)

The problem may be caused by some strict server configuration. You can check if it’s the case opening your internet browser’s Javascript Console and see if it raises any error when trying to save the settings. I’m afraid you’ll have to contact your hosting’s support, the issue is very probably related to the server’s configuration.

Please use our support forum (http://help.opendept.net/) for any other question.

-P

Default-user
arbruine Purchased

Thanks for teh quick response. I have installed the theme again and the problem is still the same. The javascript is working properly and i have contacted my hostingssupport in order to get the theme running. They increased the value memory. Unfortunately that didn’t solve the problem.

What can i do?

kind regards

opendept

The problem has nothing to do with our theme but it may be caused by some strict server configuration. See also: http://www.help.opendept.net/discussion/comment/3529#Comment_3529

I suggest you to contact again your hosting provider.

Regards, -P

Default-user
arbruine Purchased

Thanks for the response. I have contacted my hostingssupport again. They gave me the advise to share the php info with you. So you can point out what seems to be the problem. Only this way they can do someting about it.

http://tentaround.nl/info.php

kind regards,

opendept

Hi there,

Maybe I’ve found the issue. You did a wrong installation of the theme. As I can see, you’ve uploaded the whole “Retro Portfolio 3.7 Package” file when you’ve installed the theme. First thing to do is unzip that folder and inside of it you will find the theme, the PSD file, the documentation, etc. Please read the doc before continuing on.

Cheers, -P

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

Hi, I purchased this theme and absolutely love it! It was very easy to install, after install the one page was all set up. One question, is it possible for you to help me make the front slider taller? Right now it is around 800×300, I’d like to make it 800×500. I’ve been playing in the code but cant seem to change it. Thank you for your time.

Beandipjames

Nevermind i think i got it figured out thx

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
arjunne Purchased

Not able to see thumbnails for videos uploaded, in posts section I only see standard, audio and quote nothing apart :(

opendept

Hi there,

I am not sure to understand what you mean. Please open a ticket on our support forum (http://help.opendept.net) and provide the URL of your WP.

Cheers, -P

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Greetings! I need to have the BLOG section be the first Block. Then ABOUT ME section be the 2nd and ALOPECIA section be the last {very bottom}. Can you tell me how I can do this? Currently, the Blog is at the very bottom and About Me is first. Website: http://www.dutelme.com Thank you.

opendept

Hi there,

Please open a ticket on our support forum (http://help.opendept.net)

Cheers, -P

  • Has been a member for 3-4 years
  • Bought between 10 and 49 items

Any plans to make this theme responsive? Love the look and feel, but need responsive option.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, i want to know if it’s possible to create a child menu and eventually a granchild menu, from the Header Menu. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello!

Can we add more than 4 columns to the about section? If so, how?

Thanks!

opendept

Hello there,

Unfortunately that’s not possible through the admin panel, I am sorry. For any other question regarding the theme’s functions please use our support forum (http://help.opendept.net).

-P

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello

I tried to change the header colours i’ve changed the colours of the .png file, but when i load it into my site nothing happened. What do i do wrong?

Eduardfotografie

opendept

Hello there,

Did you replace the new PNG files via FTP?

Cheers, -P

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