340 comments found

Hi my users cant comment on any of my posts.. how do i enable posting comments on blog articles and journal entries. It doesn’t matter if i have them as customers or as a subscriber nothing appears under posts for them to comment anywhere.. thanks!

olegnax

Hi AberdeenDC,

I hope information below would help you: http://codex.wordpress.org/Comments_in_WordPress#Enabling_Comments_on_Your_Site

Kind regards.

vidal Purchased

Hi for some reason, my portfolio post are not showing the sidebar and content, this has been working for a year without a problem, but now it’s gone. What can be wrong? http://www.scriptgeni.com/software/freebiegeni-freestuff-search-engine/

olegnax

Hi Vidal,

For some reason content of post doesn’t output on frontend. Reasons of this issue could be theme modifications or 3rd party plugins.

Try to disable your plugins and check if issue still persist.

For more help you need to post a topic with your issue on our forum: http://help.olegnax.com

Kind regards.

Hi there. A pre sale question. Does this theme comes with a child theme for customization ? Widget ready ? wpml compatible ? Thanks

olegnax

Hello interacom75,

1. Child theme is not included in theme package but it can be easily created the same way as for any other WordPress theme.

2. Yes, the theme is widget ready. It comes with left and right sidebar layouts and also with a widget area in footer: http://retro.olegnax.com/features/custom-widgets/

3. Yes, the theme is compatible with WPML: http://retro.olegnax.com/features/translation-ready/

4. Slider can be applied under the Theme Options globally or while adjusting a post/page directly. More info can be found in a documentation included in theme package.

Kind Regards

Default-user

Hi can you send us the child theme already done to upload. Thanks

olegnax

Hi!

Just follow the instructions on how to create a Child theme provided in WordPress codex: http://codex.wordpress.org/Child_Themes or use Google to find topics that provide more details e.g http://premium.wpmudev.org/blog/how-to-create-wordpress-child-theme/

For further assistance please, use our help forum: http://help.olegnax.com/categories/retro-premium-vintage-wordpress-theme

Cheers

DLinasi Purchased

Hello, when i install theme it writes “Revolution Slider Error:No captions.css found! This installation is incorrect, please make sure to reupload the Slider Revolution plugin and try again!”

Is this any known error?

olegnax

Hello DLinasi,

Please, provide us with more details via forum, so we will be able to assist: http://help.olegnax.com/categories/retro-premium-vintage-wordpress-theme

Cheers

Hi there . How can i add social icons after footer text where there is the copyright . Thanks

Default-user

solved

Default-user

solved

Hi. I purchased this theme last year and like it very much. We use it for our Woocommerce website.

I have a question.

Is the latest version of this theme comptabile with Woocommerce 2.3+ ?

The Woocommerce update says: “2.3.0 is a major update so it is important that you make backups, test extensions and your theme prior to updating, and ensure extensions are 2.3 compatible. “

I would like to make sure that RETRO THEME fully supports 2.3+ (now at 2.3.3) ; We are still using Woocommerce 2.2.10 and have been holding off the upgrade to make sure that all plugins and the theme are fully supporting this version.

Thank you.

olegnax

Hi martinperreault,

You can check compatibility on product description page: Compatible With WooCommerce 2.2.x

Version 2.3.3 was released two days ago. We’ll add it in future update.

When can we expect the next update with compatability to woocommerce 2.3?

olegnax

Hi. It’s already on Themeforest review queue.

You’ll get email when they approve update.

Cheers.

Hi. Will this theme be updated to be fully compatible with the new Woocommerce update? Thanks.

olegnax

Hi. It’s already on Themeforest review queue.

You’ll get email when they approve update.

Cheers.

Hi,

How can I make my shop look like yours? I have created the sidebar myself but I can’t change the products to display 3 instead of 2 and also have the hover over that yours has?

Best Regards, Stuart

Default-user

Sorry, stupid question, found in documentation

xanathon Purchased

Hello,

The theme uses a lightbox that prohibits access to the images, it tries do let users not download them, they are not able to share the images in pinterest and so on. I could not find any settings for this. What to do?

Thanks.

olegnax

Hello xanathon,

Please, register and post more details regarding your issue on our help forum: http://help.olegnax.com/categories/retro-premium-vintage-wordpress-theme

Kind Regards

Default-user
xanathon Purchased

sigh

Hi guys, just wanting assistance.

Im using the Blog Shortcode to insert the blog on my homepage, works fine, but the formatting is off.

I need the paragraphs that I have formatted to be applied. Currently, the blog excerpts remove all paragraphs, bold, links etc from the content, and that isnt acceptable.

Is there a workaround?

Thanks.

olegnax

Hello pixelkitty,

This is default WordPress excerpts functionality. All HTML tags i.e. paragraphs, line breaks, links, etc.. will be removed.

For further assistance please, use our help forum: http://help.olegnax.com/categories/retro-premium-vintage-wordpress-theme

Cheers

Hi, I like your theme if i buy it can you do the installation for me like the demo? And contact page can i put google map?

Thank you.

olegnax

Hello ibagasa77,

Our theme comes with documentation where you can find info regarding theme installation just in a few steps. Besides our theme comes with Dummy Data that can be installed from your admin panel just in one click.

You can also contact us at wpcustom@olegnax.com to get a quote on installation service.

Kind Regards

dozboon Purchased

I need help. question is in this page! http://dozboon1961.com/wp-content/uploads/2015/03/K-4.png

olegnax

Hello dozboon,

Please, register and post your request on our help forum, so our staff will be able to assist: http://help.olegnax.com/categories/retro-premium-vintage-wordpress-theme

Kind Regards

How do you get the shop page and content to appear in the menu like in your demo version?

Tried installing dummy content etc.

Thanks, Chris

olegnax

Hi Mojopickups,

You need to edit menus at Dashboard->Appearance->Menus

Dummy content install doesn’t contain shop pages, because it’s optional plugin.

Kind regards.

faristol Purchased
Hi, after updating the theme to last version my “search widget” looks like corrupt on the site. http://vintageinbarcelona.com/en/on/ Any idea? Thanks
olegnax

Hello faristol,

We will check this issue. Thanks for notice.

For further assistance please, use our help forum: http://help.olegnax.com/categories/retro-premium-vintage-wordpress-theme

Kind Regards

If we want to purchase the images from photo dune. are there references to the photo ID numbers in the theme ? we are specifically looking for the ones in the home slider falling stars and burst background.

Default-user

we purchased the theme and found the images we wanted were included in the zip.. thank you.

Default-user

separate question .. once installed, woo commerce warns “Your theme has bundled outdated copies of WooCommerce template files. If you notice an issue on your site, this could be the reason. Please contact your theme developer for further assistance”

Please advise what to do about this

olegnax

Hello websitewendy,

We will check this issue. Thanks for notice.

For further assistance please, register and post your issues on oir help forum: http://help.olegnax.com/categories/retro-premium-vintage-wordpress-theme

Kind Regards

i need shortcode for product page like you have shop page and right sidebar our shop page dont show sidebar just all products?

http://retro.olegnax.com/shop/
olegnax

Hello DesignersDen,

All shortcodes related to WooCommerce can be found in its official docs: http://docs.woothemes.com/document/woocommerce-shortcodes

Kind Regards

Hi,

thank your for this great theme! :)

I need to change the font size for the content, but I can’t find an option to do this. I have only found options for font family and font style but not for size. Any help would be great. Thank you.

olegnax

Hello JBelgardio,

You can find this info in our FAQ: http://retro.olegnax.com/faq/#5-2

For further assistance please, register and post your issues on oir help forum: http://help.olegnax.com/categories/retro-premium-vintage-wordpress-theme

Kind Regards

Is this supposed to be a responsive theme?

where would I active that?

http://theviennarestaurant.com
Default-user

sorry, I found it!

VikaP Purchased

Hello! Please tell me why the site can not be played on the site and smart phones.

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