34 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

We have an issue with this theme and UJI Countdown, a freely available HTML5 plugin that shows a countdown on the site.

Reference: http://wordpress.org/extend/plugins/uji-countdown/

With the theme applied, the code and the countdown are not shown. With changing to another theme, the countdown is shown.

gljivec

Hi,

For support please make a topic on our support portal: http://themesupport.premiumcoding.com/

or write an email at info@premiumcoding.com with url to your site and more details about how the plugin is added, etc.

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Great theme!

I had a question, for the scrolling news feed, is it possible to add facebook statuses instead?

gljivec

Hi,

this would require some customization.

Best regards.

Default-user

I figured… Is it possible to code in and how hard would that be to do? Or would it be easier to use the Facebook social media plugin?

gljivec

Hi,

It would be easiest to use some convenient facebook plugin for sure, if you want some custom coding on that do write us an email at info@premiumcoding.com

Best regards

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United States

Would love to buy this theme but want to make sure of one thing. I did not see that it is responsive. Are you going to be making it mobile and tablet optimized or is it already but not in the list of changes? Thanks,

Clay

gljivec

Hi,

Unfortunately we don’t plan to make this theme resposnive at this point.

Thank you and Best regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

Hi, I have a first problem about font. In my site the font is different of demo (menu font…) Can you help me? Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

I can not know in what way i post a thread in forum….

gljivec

Hi,

If you are having troubles posting on forums you can also send an email at info@premiumcoding.com

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi,

I’m really interested in buying this theme – but just had a quick question first. Is it possible to add multiple galleries, or separate pages each with a gallery?

(I was thinking of using it for a series of artist portfolios – where I can add new artists – each with their own gallery of photos..)

Thanks a lot!

Tom

gljivec

Hi,

well you can add new pages and each contains a native Wordpress Gallery or you can even use some plugin if you are not satisfied with the looks of native gallery (if that is what you mean) or are you talking about portfolio pages?

Best regards

Default-user

Hi,

Thanks for the quick reply!

Would it be possible to add multiple portfolio pages – each with a gallery?

Thanks for your help,

Tom

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi: i would like to buy this theme, but I want to make sure one thing: it is possibile to change the background of a single section? I mean I need a full image background for any section – a picture for example; it is possibile? Thanks

Default-user

yes, exactly; for example, an image for the home section, a different image for the portfolio section and so on…

gljivec

Hi,

not from admin, you would have to add this for every page you would use manually.

Best regards

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
asia6 Purchased

I just purchased this item. Your registration to your forum does not work. I need some help please.

gljivec

Hi,

send us mail to support@premiumcoding.com.

Best regards.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
asia6 Purchased

Cancel that doesn’t work on chrome got in on IE.

gljivec

Hi,

send us mail to support@premiumcoding.com.

Best regards.

  • Bought between 50 and 99 items
  • Germany
  • Has been a member for 3-4 years

Is this theme Woocommerce ready?

gljivec

Hi,

no unfortunately this Theme is not WooCommerce ready.

Best regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Italy

Sorry but u don’t answer me on mail… This theme have problems with wp after 3.2 version? Many features don’t work on 3.5…. Homepage settings in exemple. Help me please HERE, thanks. Paolo

PaoloDeGregorio

When i choose settings for home page (slide, show portfolio, show news) nothing changes… Setting are saved, but my homepage don’t change!

PaoloDeGregorio

I’m writing to you my website URL, with the form on your themeforest page. Paolo

PaoloDeGregorio

My request is #8431.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I’m being told that this theme has an error and I need a refund. The writer says it is not a wordpress theme, how is that possible?

gljivec

Hi,

you didn’t buy this Theme since you don’t have the purchase badge. Please post with the account with which you purchased the Theme.

You send the ticket from the account with which you bought the Theme and I can see there that you bought:

http://themeforest.net/item/retyx-html-retro-vintage-website-template/2198617

which is the HTML Template and not the Wordpress Theme.

Best regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Is this theme supported? Opened a ticket but have not received a response.

gljivec

Hi,

this ticket’s number is very old, are you sure you wrote through the contact form on my profile (here on Themeforest)?

Best regards

gljivec

Hi,

can you please also write through the contact form on my profile. 2 of support staff are currently away due to sickness, so answers on forum are slower then tickets.

Best regards

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years
device Purchased

Hello… I purchased your theme a couple of years ago and all has been great for my client except she just noticed that the slideshow isn’t working. Has there been an update or something that would cause this? Thanks.

gljivec

Hi,

no, there was no update, maybe WP update caused this. Did she update Wordpress lately?

Best regards

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