Hi, I was wondering if you could point me in the right direction in making my images responsive. When viewing on mobile, they become extremely pixelated (see below). Any idea on how to fix this, as it it happening to almost all the pictures on my site?
Thanks so much!
for support please send mail via my profile.
Your template is not compatible with WordPress 3.8
and why is this For support send mail via my profile.
Where are these characters? If you write in Latin, the characters do not appear). Site in Russian.
Black stripe was the entire width of the browser.
Color “body” and texture blocks – different. Theme settings do not help.
Thanks for the answer. Reported the problem via the contact form.
I have a little question, I wanna change the button’s color, but I don’t know how to do it. so can you help me, please?
please write through the contact form on my profile for support and be specific about which button you want to change.
i have written two tickets on your profile for support, but didn’t get any reactions yet.
If you find the time could you please respond so i can work on the website again?:)
what is your ticket number?
Thanks for the quick response!
My first ticket number is: #21916
My second ticket number is: #22000
Love hearing from you
hm I can’t seem to find that ticket. Unfortunately sometimes this happens, can you please write again through the contact form on my profile here:
just sended you a message true the contact form:)
i received your response about if i kopied the whole css directory as well.
To answer your question, i didn’t so i will try if that works.
I am giving my response over here, because i can’t seem to enter the premiumcoding forum anymore. Don’t know why but my password isn’t working so it seems, and when i try to “forget password” the e-mail they should send me never arrives.
The ticket i am referring to is ticket number: #34685
My apologies for the inconvenience.
support will be handled in the ticket then, our support staff will answer shortly.
I was wondering if you got my ticket in the support forum.
My ticket number is #22186.
Hope you can help me out,
can you write through the contact form on my profile instead. We are currently very understaffed , two of support staff are on sick leave unfortunately, so posts on forums are not answered at this point, only in our ticket system.
HI, page builder didn’t support WPML, anyway to have multiple languages?
unfortunately page builder in Revenant doesn’t support that. You would have to make a separate installation on a subdomain.
Is there an ML file so that we can import to our new installation and load the site like the demo?
demo content for our older themes can be found here:
Sorry, meant XML file…can you please let me know where I can find this?
I use WPML plugin in the site: goo.gl/QMrt06
But in english language I can’t setting theme options field like “Working time text” , “Custom Style”, “Telephone text”, etc.
Having no values ??for English fields, shows the default fields value like “Premiumcoding Telephone”, “Premiumcoding Mail” or “Premiumcoding working hours”.
How I can create the theme options fields for the other languages???
for support please open ticket via support tab.
My account is suspended? I was really working through the template issues by submitting tickets with hopes that I could buy the theme for future clients as well. I even sent you the code when I resolved some issues myself. I hope it’s a technology glitch and not intentional.
what is your ticket ID so I can check this.
Wow, I appreciate the response! One of my tickets that remains unresolved is #54091. If there is a way to unsuspend my account, I’d be grateful. Thank you, gljivec.
I have just checked and yes your account was suspended. really don’t know why. We use Zendesk and sometimes this happens.
I have unsuspended your account.
Sorry for inconvenience.
Thank you very much. I’m glad it was a technology glitch.
no problem, again I’m sorry.
Hi, i submitted a ticket last Wednesday (55139) and am still waiting on a response. Would someone be able to help please?
sorry for the delay, I just answered the ticket. Thank you.
Hello, I wonder if there is way for the display (slide) don’t hide in the mobile version.
you need to set that in revolution slider settings to hide the slider under certain width. Thanks.
Thanks, and I could fix it. I have another problem, load the contents of the demo and all, but this protafolio as disabled. Publications have made but I can’t access them or create categories.
can you please write through the support tab in theme’s description and provide URL to your website. Thanks.
I have not seen demo XML file in the package. Also your registration forum is showing my purchase code as wrong. Any Quick help is appreciated.
Subhash for Lotta Digital
you can download demo content from : http://premiumcoding.com/demo-content-older-wordpress-themes/
Great, Thanks gljivec. I got this already. But this was difficult to find demo file. I suggest to you include this in theme package.
yes, we changed that later on so I added in theme’s description. I will provide it in the package when we do an update. Thanks.
what,s about the revolution slider in your theme. I was reading about big problems with the security in the slider?
Is there a recommended thing to do.
My current version of the slider is 4.6
4.6 is already fixed version. So no need to worry
I selected four new fonts from font awesome and changed in the homepage template. Three out of the four fonts don’t show up. Please advise
Hi! Wrote in support (#60804), decided to ask here. Want to buy this theme, but worried about the bottom of the scroll bar in the demo version, will also be on my website? Thank you!
I can’t find the ticket with this number. This is a bug that will be fixed. Thanks.
Thanks for the quick reply, I’ll wait.
Hi, tell me about when to wait for a bugfix? I want to run my project. Sorry for the trouble.
we will fix this next week. Our developer is on vacation this week.
Hi, any plans of making this theme mobile friendly so the potential for being penalized by Google doesn’t affect websites using this (awesome) theme???
it is mobile friendly. I just tested our live demo on google mobile friendly test and it comes out as friendly:
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Why buy with Envato
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.