72 comments found

Hi, I was wondering if you could point me in the right direction in making my images responsive. When viewing on mobile, they become extremely pixelated (see below). Any idea on how to fix this, as it it happening to almost all the pictures on my site?

Thanks so much!

Desktop: http://siegeldesignco.com/wp-content/uploads/2014/03/Screen-Shot-2014-03-01-at-4.41.59-PM.png

Mobile: http://siegeldesignco.com/wp-content/uploads/2014/03/Screen-Shot-2014-03-01-at-4.42.36-PM.png

gljivec

Hi,

for support please send mail via my profile.

Best regards.

Your template is not compatible with WordPress 3.8

Alex-Lenk

Where are these characters? If you write in Latin, the characters do not appear). Site in Russian.

Black stripe was the entire width of the browser.

Color “body” and texture blocks – different. Theme settings do not help.

http://joxi.ru/QVwdU_3JTJACbmEA5Xs
gljivec

Hi,

for support please send mail via my profile.

Best regards.

Alex-Lenk

Thanks for the answer. Reported the problem via the contact form.

Hi!

I have a little question, I wanna change the button’s color, but I don’t know how to do it. so can you help me, please?

gljivec

Hi,

please write through the contact form on my profile for support and be specific about which button you want to change.

Best regards

Hi there,

i have written two tickets on your profile for support, but didn’t get any reactions yet. If you find the time could you please respond so i can work on the website again?:)

cheerss

Default-user

Hi there,

Thanks for the quick response! My first ticket number is: #21916 My second ticket number is: #22000

Love hearing from you

cheerss

gljivec

Hi,

hm I can’t seem to find that ticket. Unfortunately sometimes this happens, can you please write again through the contact form on my profile here:

http://themeforest.net/user/gljivec

Best regards

Default-user

just sended you a message true the contact form:)

Hi again,

i received your response about if i kopied the whole css directory as well. To answer your question, i didn’t so i will try if that works. I am giving my response over here, because i can’t seem to enter the premiumcoding forum anymore. Don’t know why but my password isn’t working so it seems, and when i try to “forget password” the e-mail they should send me never arrives.

The ticket i am referring to is ticket number: #34685

My apologies for the inconvenience.

cheers

gljivec

Hi,

support will be handled in the ticket then, our support staff will answer shortly.

Best regards

Hi there,

I was wondering if you got my ticket in the support forum. My ticket number is #22186. Hope you can help me out,

cheers

gljivec

Hi,

can you write through the contact form on my profile instead. We are currently very understaffed :), two of support staff are on sick leave unfortunately, so posts on forums are not answered at this point, only in our ticket system.

Best regards

micsunr Purchased

HI, page builder didn’t support WPML, anyway to have multiple languages?

gljivec

Hi,

unfortunately page builder in Revenant doesn’t support that. You would have to make a separate installation on a subdomain.

Best regards

Is there an ML file so that we can import to our new installation and load the site like the demo?

Thanks

gljivec

Hi,

demo content for our older themes can be found here:

http://premiumcoding.com/demo-content-older-wordpress-themes/

Best regards

Sorry, meant XML file…can you please let me know where I can find this?

gljivec

Hi,

demo content for our older themes can be found here:

http://premiumcoding.com/demo-content-older-wordpress-themes/

Best regards

Hello,

I use WPML plugin in the site: goo.gl/QMrt06

But in english language I can’t setting theme options field like “Working time text” , “Custom Style”, “Telephone text”, etc.

Having no values ??for English fields, shows the default fields value like “Premiumcoding Telephone”, “Premiumcoding Mail” or “Premiumcoding working hours”.

How I can create the theme options fields for the other languages???

Thanks

gljivec

Hi,

for support please open ticket via support tab.

Best regards.

My account is suspended? I was really working through the template issues by submitting tickets with hopes that I could buy the theme for future clients as well. I even sent you the code when I resolved some issues myself. I hope it’s a technology glitch and not intentional.

gljivec

Hi,

I have just checked and yes your account was suspended. really don’t know why. We use Zendesk and sometimes this happens.

I have unsuspended your account.

Sorry for inconvenience.

Best reagrds.

Default-user

Thank you very much. I’m glad it was a technology glitch.

gljivec

Hi,

no problem, again I’m sorry.

Best reagrds.

Hi, i submitted a ticket last Wednesday (55139) and am still waiting on a response. Would someone be able to help please?

gljivec

Hi,

sorry for the delay, I just answered the ticket. Thank you.

Best regards

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