This author's response time can be up to 1 business day.
So I suppose it’s not really high on your priority list . We’ll manage this with all the options the theme already offers.
Our main concern is that it is very difficult to get close to the layout of the demo version of your theme. Image size management is essential and rather time consuming. The theme does not seem to react with images how you would expect.
As a side note, your great support here is for me a motivation to buy it again if we get it sorted.
I’m surprised to here this since the theme comes with content that is automatically installed to look the same as the demo, additionally it also comes with a demo file that can be uploaded so the theme looks exactly like the demo. Images are cropped to the sizes you specify. Nobody else has ever report this as an issue as far as I remember. Anyway, if you require support for this please email, but it needs to be from the account that purchased the file.
The theme was bought by a former employee, I did find the original ZiP file. The system is probably messed up by the person that did the purchase for us. I will buy the theme again with this account, the support alone is worth it
Good to hear recoiller.
I’ve been playing around with the slider for a long time and I can’t figure out how to get it formatted correctly. I have configured everything the way that the help file says to do it. Specifically how do I get the right side to populate with additional content like in the demo?
My Website with issues
I’ll be happy to answer your questions over at the support forum at http://ghostpool.com/support where I offer all my support. The reason for this is that the comments section is not easily searchable by other users. Chances are your question has already been answered on the forum so have a quick search before posting your question.
Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.
Hi, I’d like to build a website with game reviews. ReviewIt just looks amazing so I am considering purchase of it, but I have few questions.
1. Template is in English, but my website would be in Polish, so is there option to translate the theme? I mean not only change text like “Latest reviews” because it’s possible in every theme, but i ask about URL structure (I don’t want mywebsite.com/review/... but mywebsite.com/recenzja/...).
In reviews there are also things like Genre, Director, Studio etc. Is it possible to translate these things, remove them or add something new or it is hardcoded?
Yes, the theme comes with options to change the URL structure, by changing the “review” slug and all the other review tags such as genre etc.
Hope that answers your questions.
After updating wordpress to 3.5 my front page no longer works. The slideshow and widgets are all gone. Have you run into this issue? My sidebar widgets work just fine, I’m not sure what’s going on.
Yes this issue has been fixed, redownload the theme to obtain the update.
Thanks for the quick response. That fixed all of the homepage widgets but the slideshow still doesn’t want to show up.
This is because you have probably not added category IDs for the slider. For more help on this please visit the support forum. Where I provide all my support: http://ghostpool.com/support
I bought this theme a while back and have been using it without much problems. I recently updated to wordpress 3.5 and it broke a few functions, like the slider and the blog posts appearing on the home page. I reinstalled the theme and everything works again except one problem.
The Blog posts dispalyed on the homepage have a extremely short post description. I looked in theme options and cannot find where I can change the length displayed for “Latest Blog” excerpts.
You control the excerpt length from the blog post widget.
Please note, I’ll be happy to answer this and any other question in more detail over at the support forum at http://ghostpool.com/support where I offer all my support. The reason for this is that the comments section is not easily searchable by other users. Chances are your question has already been answered on the forum so have a quick search before posting your question.
Thanks for the quick reply but I wasn’t referring to a created page, but rather within Wordpress settings under SETTINGS>READING: I have “Front Page Displays” set to “Your Latest Posts”. When you goto my blog and the page loads, the blog posts under the title “Latest Blog” are the ones with the short descriptions, NOT a page I created and have “the latest blog posts” as a widget running in a sidebar.
I will be sure to post in the forums for any future problems
As I say, post this on the support forum, with a link to the site showing me the issue and I’ll happily answer you question.
I’m looking for a user only review website: where each user/comment has his own rating and additional fields like ‘last use’, etc.
So, is it possibly to deactivate author reviews in your theme? An use other plugins/hacks in order to add custom fields to user comments/rating?
You can certainly disable the author reviews and only allow users to vote via comments only. I’m not aware of any plugins to add custom fields to the comments/ratings unfortunately.
I noticed on your demo site that there are what seems to be custom rating fields (“Rating 1”, “Rating 2”, “Rating 3”). Can those be changed per category, and can there be more than three ratings fields?
Yes you can change these for each review page (not per category) and you can add more than 3.
Bought this Theme a while ago and I’m still happy with it, responses to questions on the Ghostpool Support Forum are always answered very quickly. Good job Ghostpool!
Thanks for letting me know.
I bought this theme earlier today and tried setting it up but it turns out to be a lot more complicated than I thought. I can’t seem to get the slider to work. I have images that the slider could use but it just shows an empty black square. I want my website to look like the demo. Is there an easy way to do this?
Please submit all your support questions at http://ghostpool.ticksy.com
Hi, I purchased ReviewIt more than 1 year ago and can’t see it in my download area any more… now I have to update it because of wp 3.5. How can I do this??? Thanks.
The account you’re posting from has not purchased this theme so it’s likely you used another account at the time. You will need to log into this account to be able to redownload the theme.
Ok but with my second account mefisinvestment it’s the same… plz help
If you know which account you have purchased the theme from and it is not showing on your Downloads page you will need to contact Envato support about this issue as it is beyond my control since I do not run this site.
When is your forum going to be back up and running? I have some questions about setting up the star ratings, my site looks close to the demo, but not quite there yet…
The forum has been closed for a while a now. If you visit the forum you should see a big red notice telling you all support is now handled at http://ghostpool.ticksy.com
This theme caught my eye. I am looking for a nice video friendly front page for my BuddyPress site. I do instructional poker videos. Would I be able to customize this enough to make it work for that (without coding).
Site is http://unexceptionalrounder.com/ if that helps. Thanks!
The front page is constructed using widgets, so yes you can easily add videos to the front page without coding.
I’m 99% certain that I will be buying this theme, however could you please clear a few things up for me before I do?
1) Is the ‘Light’ (as opposed to the ‘Dark’) version of the theme easy to enable? Will it apply across the entire site? (I only ask this as it does not appear to in the Demo).
2) If I follow the detailed instructions that you have provided, is the example site very similar to the Demo?
3) Is it still possible to browse other users’ tickets to see how their problems were resolved?
Thanks for your help, awesome job on the theme!
1) Yes you can enable this with a simple option across the whole site. You can do this in the demo from the Skin drop down menu at the top of the page.
3) Currently all user tickets are private. There are plans to add the option to make tickets public shortly.
recently noticed that with latest wp (3.5x) the theme is broken. It could be just my case. The frontpage gist thumbnails are not displaying.
is there a theme update?
Yes the theme was updated a while ago to fix any WordPress 3.5 issues. To update the theme refer to the help file that comes packaged with the theme.
To be notified of the latest theme updates follow me on Twitter @ghostpool: http://twitter.com/ghostpool
sorry sir, i am not sure how to download the update. I did read the help file.
Please submit all your support questions at http://ghostpool.ticksy.com and I’ll help you out.
thanks. Did not know u had new support place. The forum seemed to be down. I filed my support question. thanks again.
is your support forum being down? because i cannot access it neither on your homepage or ticksy.com
My support forum is at http://ghostpool.ticksy.com
Maybe there was a server issues earlier but I am able to access it. Can you now access the support site?
I think it was my ISP doesn’t allow me to access the ticksy.com but now i’m able to access it after i changed my ISP. Thanks for your info. I love the work, hope it would have a mobile site extension someday
in the review can also be fitted with a rider the trailer?
Do you mean slider, as I’m not sure what a rider is? Is so you can insert the same slider on any review page. You cannot insert different slides on different review pages – you will need to use a slider plugin to do this.
i would like to link to an external video from youtube, does it, if so how this works exactly?
You can insert a YouTube into any page by just added the video URL, you can also use the built-in video shortcode or show videos within the lightbox, as now shown on the page you took a screenshot of: http://demo.ghostpool.com/reviewit/review/tincidunt-et-rutrum
I would I currently have buddypress installed and would like to ask if there is a way to make it so that when a user writes a review or post and i can see “written by user x” and when i click user X i would like the link to go to buddypress member profile of that user. Is this is automatic? I mean i cant seem to get it done.
Also when editing the link to “see all” on the front page to show all posts how does one do that?
Can you just let me know whether it’s possible to insert an external link into any of the product details that get displayed as a template?
This would therefore allow, users to be taken off-site rather than using it purely as a tag.
If you’re referring to the review tags like Release Dates and Genres, no it is not possible to use an external link unfortunately. You would need to insert your own manual links in this section instead.
recently i bought this theme (reviewit). ...
there are one problem with this them.please answer me this quwstion.
theme can not open page 2
what would i do
and by the way there are my website please http://www.earnmovies.com check it.
check also page 2
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Why buy with Envato
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.