212 comments found

pradnie Purchased

Hi, Are you guys on vacation? I have submitted few tickets on your support page but no one answers. I thought your support was one of the strongest points of your company.

Prad

mad_velikorodnov

Hello. No, we’re working but there was a weekend. Your tickets will be processed as soon as possible.

Default-user
pradnie Purchased

Ok. Thanks. Some of my tickets were posted on thursday.

mad_velikorodnov

This is our Friday. We have queue and Tooniu will process asap

almaj Purchased

Hi mad_velikorodnov, I’ve open a ticket 3 days ago, but still no response, can you please check out?

Thanks in advance

Almaj (TEKCENTER)

tooniu
tooniu Author Team

Hi. I answered you. Tooniu

Hi, is it compatible with prestashop 1.6.0.9? thanks.

I have the same question, when will be compatible with ps 1.6.0.9. I need it ;)

mad_velikorodnov

Hi, sure;)

haricana Purchased

Im purchase and install the online store Reviver for Prestashop, and i realize that the arrows controllers off the home slider (OUR BRANDS) donĀ“t work?

After this im see in the original website in the ThemeForest and he have the same problem. If any one have this problem please help me out.

Best Regards

Haricana

mad_velikorodnov

Hello, could you open a ticket please http://velikorodnov.ticksy.com

Default-user
haricana Purchased

Mad Velikorodnov thanks for your attention, but right now it works fine. The Tooniu available the new module homemanufeactured.

Hi! I have a problem. When I am creating an address (front office), the states do not appear (and they are associated with the country). If I remove the file jquery.selectBox.js the state selector works fine. What I can do? Can you give me the file updated? Can you solve my problem? The version of my prestashop is 1.5.6.0

Thanks!

tooniu
tooniu Author Team

Hi! Please download theme again. You probably have old version. TOoniu

almaj Purchased

Hi again, I’ve open a ticket 2 weeks ago, but still no response, can you please check out?

Thanks in advance

Almaj (TEKCENTER)

mad_velikorodnov

Hello Almaj, your ticket will be processed as soon as possible.

Default-user
almaj Purchased

Ok, waiting for it… Thanks!

I just abut to buy this template but I have problem in small screen (smartphone) with touch screen : - the “login or create account” links are mixed up with “currency” select box - I also can’t click the image thumbnail from ‘featured products” and ‘specials” slider to go to detail product page.

tooniu
tooniu Author Team

Hi krishkusuma!

Thanks for letting us know! We forget to update the demo. The theme file was updated already and don’t have the problem you mention.

Thanks again Tooniu

Is the current theme compatible for both 1.5.6.2 and 1.6.0.x? Currently I have 1.5.6.2. Do you have a demo for 1.5.6.2 version?

tooniu
tooniu Author Team

Hi! This theme is compatible with both 1.5.6.2 and 1.6 Demo is set on 1.5.6.2 Regards Tooniu

WEB3CLICS Purchased

hello; My product pictures do not show up on line but on local work

Default-user
WEB3CLICS Purchased

how ? send link please

Default-user
WEB3CLICS Purchased

I just send it; thank you for helping me

unity100 Purchased

Is this compatible with 1.6.0.9 ?

unity100 Purchased

Documentation folder in your download comes out empty. There is no documentation.

And the instructions which can be found at the link you put in item listing at themeforest, do not match the zips we have or what we end up with when we install the zips:

Your download comes with numerous zips, and in prestashop 1.6 folder there are 2 directories named “Theme directory” and “modules to install” and ANOTHER zip which is ‘reviver-quickinstall-1.6.zip’. Which of these are we going to use, how.

mad_velikorodnov

Hello, please open a ticket on http://velikorodnov.ticksy.com/ and you’ll get the theme support.

Default-user
unity100 Purchased

I put a ticket there, no answer after 23 hours. The last comment to a public community ticket is from a week ago….... Is there actually support there?

mad_velikorodnov

Most customers open privat tickets and they are not visible for others. What is your ticket number?

by
by
by
by
by
by