200 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, mad_velikorodnov I need your help. I install your theme on my site. but not work properly. please see this link http://shop.vogue-visage.com/ and give suggest how to fix it.

mad_velikorodnov

Hi! Please open a ticket on http://velikorodnov.ticksy.com/ and we’ll provide you the theme support.

Default-user

ok mad_velikorodnov

Default-user

Hi when i make a ticket on http://velikorodnov.ticksy.com/ but site want Purchase Code. But I buy your theme on theme forest dot net. So how to get help?

Default-user

Hi mad_velikorodnov I am submit ticket on http://velikorodnov.ticksy.com/ please see my issue and help to fixed it, Thanks

mad_velikorodnov

Hi. Sure, your ticket will be processed as soon as possible.

Default-user

Thank you very much

Default-user

Hi mad_velikorodnov Lot of days gone but my problem not solve. So I make a new ticket and give you admin and hosting login access. Please install reviver theme in my site. Please reply ASAP

mad_velikorodnov

Hello. We didn’t get your first ticket. Please give me the link to it.

Default-user
http://elegantwearbd.com/ (now it is defult theme. I am not see any ticket nuber. I just see submit complete. My user name: workercomputer on your ticket submitted site. Please see my 2nd ticket it has hosting and admin login access. Please help me with install reviver theme.
mad_velikorodnov

I see your 2nd ticket and it will be processed. But I’m talking about your 1st ticket. You didn’t submit it. If it was so, you would have a link to this ticket page.

Default-user

Hi Dear, I am also looking 1 ticket. So I think 1st ticket not submit properly. sorry for that Thanks

Default-user

Hi Mad_velikorodnov. I submit 3 problem with attach file. But no body givan any solution. Please help me

mad_velikorodnov

Hello Humayun. Please be patient. We are located in GMT +1 time zone and we answer all questions within 12-24 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Spain

Hi, there is in this template a quick start to install everything ? I never used prestashop (only virtuemart).

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jairoseo Purchased

Hi, the theme is not working in prestashop 1.6.0.8 :crying:

mad_velikorodnov

Hello, please open a ticket on http://velikorodnov.ticksy.com/ and we’ll solve this.

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 0-1 years

it is compatible with prestashop 1.6.0.8 ?

mad_velikorodnov

Hello. Today we will make an update and after that the theme will be compatible with Prestashop 1.6.0.8. It’s only a small change in the header.tpl file.

mad_velikorodnov

Hello! The theme is already compatible with Prestashop 1.6.0.8.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi

how can we modify the top menu link in the prestashop module megamenu

best regards

mad_velikorodnov

Hello, please submit a ticket on http://velikorodnov.ticksy.com/ we’ll provide you the support.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, is this theme working in prestashop 1.6.0.8 now?

mad_velikorodnov

Hi, sure. Next week we make the update. If you buy earlier, let me know I will tell you what you add to the one file

mad_velikorodnov

Hello! The theme is already compatible with Prestashop 1.6.0.8.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I have a problem with the visualization of the products on the home page. The products are vertically instead HORIZONTAL. I tried to change the number of products per row but it’s still not working. What can I do?

thanks a lot

mad_velikorodnov

Hello, I don’t see that you bought Prestashop Reviver

Default-user

I’m sorry I was wrong cms :)

  • Austria
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
pinkpear Purchased

hi, I am considering buying your theme for one of my clients. Does the “guest check out” work with your theme?

mad_velikorodnov

Hi! Yes, the Guest Checkout is working in our theme.

Default-user
pinkpear Purchased

thanks. when will the update for prestashop 1.6.0.8 be ready? Will there be any massive changes to this version

mad_velikorodnov

The update will be today. Currently it is under review. There are only 2 files need to be replaced.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
GuilleFX Purchased

Only comment once more, great support and very nice template (PS1.6). Thanks guys!

mad_velikorodnov

Thank you for buying and kind words. We’d appreciate it if you could rate the theme on http://themeforest.net/downloads

Default-user
GuilleFX Purchased

Already voted, many sales!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, Why all tpl files javascript code merged into one script tag in my theme..?

does it possible to devide into individual javascript tags..?

mad_velikorodnov

Hello. Please submit a ticket on http://velikorodnov.ticksy.com and we’ll provide the support.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
GuilleFX Purchased

Hi, I left a ticket in Ticksy, my production page is inoperative.

Thank you very much.

mad_velikorodnov

Your ticket will be processed on Monday

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Your theme is almost perfect for a client but they would like to know if is it possible to have an “added” flag (like the “promo” flag you already have) for items that have been added to the cart? Similar in function to this theme. http://www.yithemes.com/live/?theme=bazar Thanks
mad_velikorodnov

Hi, yes it’s possible. Need some customization in ajax cart. Programmer can do this for 30 $

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
GuilleFX Purchased

I changed my domain and a pair of errors I producieron in the template. I need solution before Monday. You have an open tiket from yesterday. Thank you very much.

mad_velikorodnov

Hello. Your ticket will be processed as soon as possible.

Default-user
GuilleFX Purchased

Luxury Support, lot of patience and professionalism. Excellent work.

mad_velikorodnov

Could you rate our support here please http://themeforest.net/downloads

Default-user
GuilleFX Purchased

I voted for him after buy, 5 stars. Good luck friend.

mad_velikorodnov

thanks, bro

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Connect failed: php_network_getaddresses: getaddrinfo failed: H?te inconnu. theme don’t worl :( with PrestaShop™ 1.6.0.8

mad_velikorodnov

Hello. Please submit a ticket on http://velikorodnov.ticksy.com

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
basonis Purchased

Hullo, i encounter problems with the products which have attributes on: they do not show the price at all (0) when on product page; on product list and on cart and everything else is ok, just on the product page they show 0 price.What can i do? Also where can i download the update to 1.6.0.8 and how to install it? Thanks in advance for your precious time and help.

mad_velikorodnov

Hello, please open a ticket on http://velikorodnov.ticksy.com and we’ll provide you support.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
almaj Purchased

Hi dear mad_velikorodnov,

I’ve sent you a ticket with support request for some problems with this theme.

waiting for your reply,

Best regards

mad_velikorodnov

Hello almaj, your ticket will be processed as soon as possible.

Default-user
almaj Purchased

Thanks, dont’ forget that the ticksy account is registered to TEKCENTER not almaj. :)

  • Has been a member for 0-1 years

is multilanguage?, i need in spanish

mad_velikorodnov

yes, it is.

  • Has been a member for 0-1 years

Hi Dears,

From Chile we have one question, the theme is multilanguage?, i need in spanish please.

Regards

mad_velikorodnov

Yes, it’s multilingual

Default-user

this it safe will be will translated in a 100?.

Regards

mad_velikorodnov

You can download 100% translation for Prestashop and then translate manually some phrases from custom modules.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
marsy Purchased

Hi, I am using latest version of PS and trying to install your theme. When I click on Save for enabling / disabling modules I get a white screen both in admin and front-end. I have sent a ticket in support area but have had no reply. Please advise asap. Happy to let you have access so this can be solved. Thank you.

mad_velikorodnov

Hello marsy, sorry for the delay but your ticket will be processed asap. Thank you.

mad_velikorodnov

Please give me your ticket number or link.

Default-user
marsy Purchased

I have submitted a new ticket but cannot find the number [i sent a private one].

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hello , please how can i put my liste category product in module’ CATEGORIES ’ in left slide

mad_velikorodnov

Hello. Please submit a ticket on http://velikorodnov.ticksy.com/ and we’ll provide you the support.

mad_velikorodnov

Open documentation and read it

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