Discussion on R.Gen - OpenCart Modern Store Design

1195 comments found

nakolik Purchased

Greetings from Turkey R-Gen

1)- When will the updated Help file ?

2)- Should I wait for trouble-free installation ?

3)- Theme again when the next update.

Installation is very difficult, so I have to do a clean install. I wrote by Google translation. Understand and hope

Default-user
nakolik Purchased

1)- When will the updated Help file ? \main\Help\index.php

Default-user
nakolik Purchased
Türkiye’den bu temay? kullanan arkada?lar birbirimizle ileti?eme geçelim isterseniz bu temay? kuramad?m, :)

nafizerten@gmail.com

mail adresim sürekli aç?k yazd???n?z anda cevap verebilirim. Ücretli yard?m edebilecek biri varsa da ula?s?n.
R_GENESIS

Hi

Please find your answers below

1) We will include updated help documentation once new version’s first phase of theme complete.

2) Theme installation is very easy just follow below steps.
- Install fresh copy of OpenCart 2.0.2.0.
- Then upload theme files from v2.0.2.0 folder
- Go to Admin > System > settings > store tab.
- Select rgen-opencart theme form template drop down and click save button
- Then go to Extensions > Modifications screen and click on refresh button on top right corner to apply rgen theme changes
- Go to modules and install R.Gen OpenCart module.

Now your theme is ready to use 

3) We will release next update very soon.

Thanks

Hi! My Client purchased the theme 2 days ago and I can’t seem to figure out how to setup the module to look like the module between ‘featured’ and ‘latest’. http://rgenmodernstore.rgenesis.com/01/. Also, my navbar is always at full width even when I selected boxed. _

Greatly appreciated thanks.

R_GENESIS

Hi

Please submit ticket on our support area ( http://support.r-genesis.com/ ) with your admin details our support member will guide you to setup demo content.

Thanks

Last step of the installation is failed for me. It’s not that easy to install this theme as you said…

I enable R-Gen Module and clean Modules cache but I still get this warning both on store homepage and module’s extension panel :

Please install theme module R.Gen – OpenCart from Admin > Extensions > Modules. Than go to Extensions > Modifications and click on the Blue Refresh button (top right corner) to apply theme changes.Theme will not work without Modifications changes.

There is a file under system/ folder named “rgen.ocmod.xml” which appears not effecting the theme. I don’t know what to do with this xml file and I think startup.php file is not triggered because of this….

R_GENESIS

Hi

Please submit ticket on our support area ( http://support.r-genesis.com/ ) with your Admin and FTP details to check your issue.

Thanks

hi this is the third time i have asked this but for some reason it does not show up on the comments wall.

i have applied some special offers to products and it shows a red badge with 50% inside, the discount is only 10% not 50% so how do i chage that?

R_GENESIS

Hi

Please update theme with recent version that will fix your issue.

Thanks

hi this is the third time i have asked this but for some reason it does not show up on the comments wall.

i have applied some special offers to products and it shows a red badge with 50% inside, the discount is only 10% not 50% so how do i chage that?

hrm143 Purchased

hello, will you update fix and add new features for 1.5.6.4 version at all?

R_GENESIS

Hi

We apologies for inconvenience. But as we already mention in earlier comments that currently no plan to update older version for now.

Thanks

nakolik Purchased

Quick and Easy sample data installation. I’m waiting for the update. Estimated updated when future?

Default-user
nakolik Purchased
@gymnastics benimle iletisime gecebilirmisin? nafizerten@gmail.com
R_GENESIS

Hi

As we already mention in other comments that we are updating new version with all features which older version already have, We will setup all demo with sample data for new version once first phase of theme complete.

Unfortunately we could not provide any fix date on these.

Thanks

good morning , thank you for the update , i have updated the site but came across a small problem . i had amended the mega menu by way of colour margin etc and this was reset , now after the update i cannot customize the mega menu at all , the button to customize is there but greyed out. has this been moved or is it customization elsewhere

thank you

R_GENESIS

Hi

We already added notes on important update of theme. Module customization now moved in to modules itself. Please read change log as mention below.

- These update include changes for module customization that affect current visual settings on front end part. To import exists customization setting Go to every module where you can find "Customize" tab
- Inside customize screen click on every modules one by one and click "SAVE" button.

Your existing settings automatically import in module when you click on “SAVE” button.

Thanks

also when viewing orders, when you press continue you get this error:-

Syntax Error: Unexpected Token< OK Notice: Undefined variable:json in admin/controler/sale/order.phpon line2490

i seem to be getting a few errors when it comes to orders and paypal

this is a fresh install and updated to latest version

thank you

Default-user

this is from the error log

2015-05-06 6:10:35 – PHP Notice: Undefined variable: json in /home/creative987/public_html/admin/controller/sale/order.php on line 2490

Default-user

fixed this for reference the answer is :- go to Admin->System->users->Api

Add a new api generate password, and enable it

Then go to Admin->system->settings->Edit->Option(tab)

Select api user under Checkout section as your api user

Then save the changes

Then go to Sales->orders->edit

R_GENESIS

Hi

It is not related to our theme but thank you for posting solution it may help other users as well.

youalso get this error when you try to change an order status for example , processing to shipped

2015-05-06 6:37:43 – PHP Notice: Undefined variable: json in /home/creative987/public_html/admin/controller/sale/order.php on line 2490

R_GENESIS

Hi

Theme dose not include any orders related functionality or not modify any core functions of opencart. It’s generate due to some wrong settings or some 3rd party extensions.

Thanks

Do you have price filter in your theme? I could not see it in the demo.

R_GENESIS

Hi

Thank you for interest in theme. Currently theme dose not include any price filters.

Mulyanto Purchased

Hi Rgen, I’m using opencart 1.5.5.1 version, Can I update to version 4.0.3? What is the latest version for my opencart version? Thanks

R_GENESIS

Hi

Version 4.03 is only for OpenCart 2.0.2.0. It will not work with older version of OpenCart.

Thanks

ravidevt Purchased

Kindly Guide me to fix the errors in the product page.

Notice: Undefined variable: rgen_pd_above_img in /home/exlmart/public_html/vqmod/vqcache/vq2-catalog_view_theme_rgen-opencart_template_product_product.tpl on line 61

Notice: Undefined variable: rgen_pd_above_options in /home/exlmart/public_html/vqmod/vqcache/vq2-catalog_view_theme_rgen-opencart_template_product_product.tpl on line 164

Notice: Undefined variable: rgen_pd_below_options in /home/exlmart/public_html/vqmod/vqcache/vq2-catalog_view_theme_rgen-opencart_template_product_product.tpl on line 640

Notice: Undefined variable: rgen_pd_below_img in /home/exlmart/public_html/vqmod/vqcache/vq2-catalog_view_theme_rgen-opencart_template_product_product.tpl on line 148

Notice: Undefined variable: rgen_pd_above_tb in /home/exlmart/public_html/vqmod/vqcache/vq2-catalog_view_theme_rgen-opencart_template_product_product.tpl on line 651

Thanks in advance

R_GENESIS

Hi

As we already check you are using R.Gen theme with other themes and too too many extensions install on your store. Please check your extensions or please fresh install theme. There are some issue with your hosting as well its taking too much time to load admin as well. theme working perfectly fine that you can check with our demo themes. Please take help from freelance or local developer to setup proper hosting, site and other extensions compatibility issues. We suggest do not use too many extensions that will surely affect performance of site.

You can also find opencart services from below URL http://studio.envato.com/explore/opencart-development

Currently everything messed up on your site we suggest please make clean installation and setup your extensions one by one whichever require only that will resolve all your issues.

Thanks

Default-user
ravidevt Purchased

Sir, I have completely resinstalled. Now there these errors are in the log and no update/modifications getting affected.

2015-05-16 18:10:20 – PHP Notice: Error: Could not load library rgen/rgen_lib! in /home/exlmarti/public_html/vqmod/vqcache/vq2-system_engine_loader.php on line 23 2015-05-16 18:10:20 – PHP Notice: Error: Could not load controller common/rgen-positions/rgen_pd_above_img! in /home/exlmarti/public_html/vqmod/vqcache/vq2-system_engine_controller.php on line 47 2015-05-16 18:12:06 – PHP Notice: Error: Could not load controller common/rgen-positions/rgen_pd_above_img! in /home/exlmarti/public_html/vqmod/vqcache/vq2-system_engine_controller.php on line 47 2015-05-16 18:24:30 – PHP Notice: Error: Could not load library rgen/rgen_lib! in /home/exlmarti/public_html/vqmod/vqcache/vq2-system_engine_loader.php on line 23

Need you assistance

R_GENESIS

Hi

It is already solved and ticked closed.

Thanks

exoss Purchased

hi

I get an error in banner modul

plz check this photo

https://drive.google.com/file/d/0Bw4ptYlmEDb1dmZtdF9jUEczZVE/view?usp=sharing

how can ? fix it ?

R_GENESIS

Hi

Please submit ticket on our support ( http://support.r-genesis.com/ ) with your admin details to check your issue.

Thanks

exoss Purchased

can I use this theme with version 2.0.1.0 ?

R_GENESIS

Hi

It may not work with lower version than 2.0.2.0.

Thanks

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