An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by R_GENESIS
Additional information from R_GENESIS:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Customization and installation services
- Support for third party software and plug-ins
- OpenCart general support – howto’s. Please, use opencart.com forum for that;
- Extending theme functionality and new features implementation;
- Fixes for compatibility issues with your server.
I provide a support within 48 – 72 working hours. In order to get my help you should contact me via themeforest user contact form.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.
- Elite Author
- Sold between 100 000 and 250 000 dollars
- Author has had an Item Featured
- Exclusive Author
- Has been a member for 2-3 years
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 10 and 49 items
- Referred between 10 and 49 users
|Created||24 July 12|
|Last Update||24 March 14|
|Compatible Browsers||IE9, Firefox, Safari, Opera, Chrome|
|Software Version||OpenCart 1.5|
|ThemeForest Files Included||Layered PSD, PHP Files, CSS Files, JS Files|
|Tags||bootstrap grid, clean, clothing, e-commerce, fashion, home & furniture, lifestyle, lifestyle store, modern, online-store, opencart themes, opencart-store, opencart-theme, responsive, responsive-opencart|