159 comments found

how do i download the update? Not sure where to find it.

ignitethemes

From the account used to purchase, go to downloads.

Hello, I have purchased this theme (under my other account). It seems that if i have a third level submenu – it is always visible. I have a menu structure like this: Root menu1 – Child menu – Child menu2 – Child menu3 —Child menu4

if you hover on Root menu1, Child menu4 is always visible, instead of hovering on menu3. Could you please let me know how to fix it?

ignitethemes

Please submit a support ticket via our Support Forum, thanks.

geppo2002 Purchased

prejudice to the home of the site there is a written Warning: Invalid argument supplied for foreach() in /home/df-tech.it/public/wp-content/themes/rhapsody/header.php on line 51 how can I fix thank you very much

geppo2002
geppo2002 Purchased

prejudice also click on the items it says this

Fatal error: Call to undefined function is_woocommerce() in /home/df-tech.it/public/wp-content/themes/rhapsody/header.php on line 180

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

The rhapsody shortcodes are not inserting after upgrade to 2.0..all plugins have been updated..we can click on the wyswyg editor select options but cannot insert..need help asap

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

Hi, Is it compatible with WPML?

thanks!

ignitethemes

It should be ok but we haven’t thoroughly tested it with WPML so I cant guarantee anything.

Hello!

Nice Theme, i got a few questions. What Font did you use on the website demo? Futher, The buttons review etc on the product page are white with your demo the are black what happend?

Hope to hear from you.

Greetings Nick

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

“pre-purchase” question… I’d like to use this theme to sell music production products. Is it possible to add audio players (will be using soundclouds) in the product description? Thanks

ignitethemes

Shouldn’t be a problem

I like this theme. but want to know if it is responsive and mobile device ready?

Bruno

ignitethemes

Hi, Its not responsive, it will display on mobile devices just as you see on desktop.

gexam Purchased
the portfolio category filter dos not work can you help me fix it http://www.avisdefense.com/products-2/
ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

I’m using the light version but I would like to change it to the dark version. How do I change it? Where is the coding? Help needed!

Default-user

I’m using Rhapsody and I love it. It is an amazing template. Once again, I am using the light version, but I would like to use the dark version. How can I change it? Where is the coding?

ignitethemes

Just upload “rhapsody” folder dark version via ftp to your ”...wp-content/themes/” folder replacing the current rhapsody folder.

Hi there,

I’ve a problem regarding updating your theme. The person who purchased your theme is no longer available. Can you advice me how to update your theme? If I give you that person email, can you help me? I’ve a problem when I try to updating the woocommerce plugin. Please advice me.

Thanks.

ignitethemes

Not really anything we can do, you might want to contact Envato support and explain your situation.

Hi! We love yopur template!

Just a few questions:

we are working on this website www.espressoexperience.it

1) Homepage, how can we switch from 3 to 4 columns at the bottom of the slider? 2) How can we set responsiveness for mobile? 3) Is it possible to insert a cart icon in the menu?

Thank you

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

The layer Slider shortcode isn’t working on the header settings tab. How can I resolve this issue?

Kind Regards,

T Barker

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

Hi. So, you’re not including the latest updates for the LayerSlider plugin?

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

1) How do I add the additional text below the category header on the homepage? 2) How do I change the colour of product page tabs? 3) On product pages how do I add search box, + recent products on the right-hand-side as displayed on template example? 4) If the product title is too long to sit directly underneath a product image, how do I ensure there is text-wrapping so the text drops onto the second line and doesn’t interrupt the overall impression of the product preview?

I’m really struggling to get the best out of this template.

Kind Regards,

T Barker

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

I’m having problems with the ‘Add Extra CSS’ – it doesn’t seem to be working correctly.

Can you assist?

Kind Regards,

T Barker

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

Hey, I would like to get the demo version on my website, but when I import the data, I get a lot of “failed to import” messages. Is there any way I can fix this error? Any help would be greatly appreciated.

Also I would like to know if I can remove segments of the homepage after the 3 featured icons/pages. Since it was already explained in detail that I can full customize the site template.

Thank you.

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

jualfo Purchased

the demo comtend no found

ignitethemes

Hi, Thanks for purchasing.
Please submit a support ticket via our Support Forum, thanks.

Hello,

is this template WPML compatible? Thanks

ignitethemes

It should be ok but we haven’t thoroughly tested it with WPML so I cant guarantee anything.

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