ThemeForest

Support for Rhapsody WordPress Multi Purpose Theme

An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by ignitethemes

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from ignitethemes:

Hi and welcome to Ignitethemes. If you purchased one of our files and need support please visit our Support Forum. If you have a pre-purchase question please use the contact form on our profile page.
  • Before contacting us for support make sure to thoroughly read the documentation included with all our themes.
  • We do not do customizations or troubleshoot third party plugins as part of support.
  • We do assist with all theme features, troubleshoot bugs and assist with configuration.
We generally try to answer questions within 48 hrs, so please be patient. Thanks for purchasing!

Common WordPress Installation Issues

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Frequently Asked Questions

How do I change the text “Blog” in the WooCommerce Breadcrumbs?

In your admin main menu go to “Settings/Permalinks”

My blog posts on the home page are showing the wrong date?

Open “shortcodes/other.php” go to line 317 and change from:
<img alt="" src="'. THEME_URL.'images/icons/calendar_2_icon&16.png" /> '.get_the_time('F jS, Y').' ' ;
to
<img alt="" src="'. THEME_URL.'images/icons/calendar_2_icon&16.png" /> '.get_the_time('F jS, Y',$po->ID).' ' ;

How do I display more products on my shop page?

Open “functions.php” and add the following line of code, change 12 to the amount of products you want to display:
add_filter( 'loop_shop_per_page', create_function( '$cols', 'return 12;' ));

How can I add options for my products such as size, color etc?

Where can I find additional plugins to extend my WooCommerce shop?

I’m having problems using the WordPress editor to bold, italicize etc my text?

Open “css/reset.css” and remove the tags “strong” and “em”

How can I change my Dark theme to a Light theme?

In your WP admin go to “Appearance/Theme Options/Extra CSS” and enter the following code in the field:
.navbgd {
    background-image:none !important;
    background-color:#f9f9f9 !important;
    border-bottom:#ffffff 5px solid !important;
}
.bar {
    background-color:#4ed064 !important;
}
.navbarbgd {
    background-color:#ffffff !important;
}
body {
    background-color:#ffffff !important;
    background-image:none !important;
    color:#222222;
    text-shadow:none !important;
}
ul#topnav a{
    color:#111111;
}
ul#topnav li .sub {
    box-shadow: 0px 1px 1px #111111 !important;
}
ul#topnav li .sub ul{
    background: rgb(30, 30, 30) !important;
    background: rgba(30, 30, 30, 0.9) !important;
}
.mininav a {
    text-shadow:none !important;
    color: #444444 !important;
}
.mininav a:hover {
    color:#ffffff !important;
}
.callouttext {
    text-shadow:none !important;
    color:#444444;
}
p {
    color:#222222;
    text-shadow:none !important;
}
.subpagetitle {
    background-color:#eeeeee !important;
}
.feature.threecol li {
    background-color:#f1f1f1;
    border-bottom:#dddddd 10px solid;
}
.feature.threecol li:hover {
    background-color:#f1f1f1;
}
.feature.threecol li img{
    border-bottom:#cccccc 10px solid;
}
h1,h2,h3,h4,h5,h6 {
    text-shadow:none;
    color:#111111;
}
.blogpost {
    background-color:#f1f1f1;
    border-bottom:#cccccc 20px solid;
    border-top:#dddddd 10px solid;
}
.blogpost h2 a, .blogpost h3 a, .blogpost h4 a{
    color:#111111;
}
a, a:link,a:visited,a:hover{
    color:#777777;
}
.subpagetext ul li a{
    color:#555555;
    text-shadow:none !important;
}
.subpagetext ul li:last-child {
    color:#888888;
    text-shadow:none;
}
.calloutcontainer {
    background-image:none !important;
    background-color:#f1f1f1;
    border-bottom:#dddddd 0px solid;
    border-top:#999999 0px solid;
}
#pagination a:link, #pagination a:visited {
    color: #111111;
    background-color:#f1f1f1;
}
#pagination .active {
    color: #111111 !important;
    background-color:#cccccc !important;
}
#pagination a:hover {
        color: #111111 !important;
    background-color:#cccccc !important;
}
.bottombar {
    color:#999999 !important;
    text-shadow:0 0 0 transparent,#000000 0px 1px 0px !important;
}
.search input.box {
    color:#222222;
    background:#f1f1f1;
    border-top:#dddddd 10px solid;
}
.search input.box:focus {
    color:#222222;
    background:#f9f9f9;
    border-top:#eeeeee 10px solid;
}
.sidebar h2  {
    text-shadow:none;
}
.sidebar h3  {
    text-shadow:none;
    color:#111111 !important;
}
.sidebar h3 a {
    text-shadow:none;
    color:#111111 !important;
}
.sidebar h3 a:hover {
    color:#999999 !important;
}
.sidebar ul li a {
    color:#111111;
    text-shadow:none;
}
.sidebar ul li:hover, .sidebar ul li a:hover, .sidebar ul li:active {
    color:#999999;
}
.sidebar p a {
    color:#666666;
}
.sidebar p a:hover {
    color:#999999;
}
.sidebar ul li a {
    color:#111111;
}
.sidebar ul li:hover, .sidebar ul li a:hover, .sidebar ul li:active {
    color:#999999;
}
.sidebar ul, sidebar ol, ol{
    color:#666666;
}
.galleria-stage {
    background:#f1f1f1 !important;
}
.galleria-container img {
    background:#f1f1f1  !important;
}
#galleria{
    background:#f1f1f1 !important;
}
ul.filter {
    border-top:#f1f1f1 10px solid;
}
.filter li a {
    text-shadow:none;
    color:#111111;
    border-bottom:#f1f1f1 4px solid;
}
.filter li.selected-0 a, .filter li.selected-1 a, 
.filter li.selected-2 a, .filter li.selected-3 a, 
.filter li.selected-4 a, .filter li.selected-5 a,
.filter li.selected-6 a, .filter li.selected-7 a,
.filter li.selected-8 a, .filter li.selected-9 a,
.filter li a:hover {
    color:#555555;
}
.image-grid.twocol li img{
    border-bottom:#cccccc 10px solid;
}
.image-grid.twocol li {
    background-color:#f1f1f1;
    border-bottom:#dddddd 10px solid;
}
.image-grid.twocol li:hover {
    background-color:#f1f1f1 !important;
}
.image-grid.threecol li img{
    border-bottom:#cccccc 10px solid;
}
.image-grid.threecol li {
    background-color:#f1f1f1;
    border-bottom:#dddddd 10px solid;
}
.image-grid.threecol li:hover {
    background-color:#f1f1f1 !important;
}
.image-grid.fourcol li img{
    border-bottom:#cccccc 10px solid;
}
.image-grid.fourcol li {
    background-color:#f1f1f1;
    border-bottom:#dddddd 10px solid;
}
.image-grid.fourcol li:hover {
    background-color:#f1f1f1 !important;
}
.list1,.list2,.list3,.list4,.list5,.list6,.list7,.list8,.list9{
    text-shadow:none;
    color:#111111;
}
.tabs{
        border-bottom:#dddddd 10px solid
}
UL.tabNavigation li a {
        text-shadow:none;
}
.sidebar .widget_calendar #wp-calendar {
    color:#111111;
    background-color:#f1f1f1;
    border: 1px solid #dddddd;
}
.sidebar .widget_calendar #wp-calendar th {
    background: #dddddd;
    border-bottom: 1px solid #dddddd;
}
.sidebar .widget_calendar #wp-calendar tfoot td {
    background: #dddddd;
    border-top: 1px solid #dddddd;
    border-bottom: 1px solid #dddddd;
}
.toggle2{ 
        border-bottom:none; 
        border-top:none
}
.contactsubmit input[type=text], .contactsubmit textarea, .contactsubmit select ,#contactsubmit input[type=text],#contactsubmit textarea ,#contactsubmit select{
    color: #111111;
    background:#f1f1f1;
    border-bottom:#dddddd solid 5px;
}
.contactsubmit input[type=text]:focus, .contactsubmit textarea:focus, .contactsubmit select:focus,#contactsubmit input[type=text]:focus,#contactsubmit textarea:focus,#contactsubmit select:focus{
        color:#111111;
    background: #f9f9f9;
    border-bottom:#eeeeee solid 5px;
}
.blogpost h2,.blogpost h2 a{
    color:#111111;
}
.blogpost h3,.blogpost h3 a{
    color:#111111;
}
.blogpost h4 a{
    color:#111111;
}
.blogpost h5 a:hover {
    color:#999999;
}
.blogpost p a:hover{
    color:#999999;
}
.blockquote {
    text-shadow:none;
    color:#444444;    
}
.blockquote span {
    text-shadow:none;
    color:#777777;    
}
.comment {
    background-color:#f1f1f1;
    border-bottom:#dddddd solid 5px;
}
.commentformbox p {
    color:#444444;
}
.username {
    color:#111111;
}
.reply a {
    color: #ffffff;
}
.latest h4 a:hover, .latest h5 a:hover, .sidebar h5 a:hover, 
.sidebar h4 a:hover, h5 a:hover, h4 a:hover, h3 a:hover, p a:hover,
.subtext a:hover{
    color: #999999;
}
#testimonials .slide {
    text-shadow:none;
    color:#444444;
}
#testimonials .slide span {
    text-shadow:none;
    color:#999999;
}
.toggle1 .toggle-title h4 {
        text-shadow:none
}
.toggle2 .toggle-title h4 {
        text-shadow:none
}

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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