An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, ignitethemes, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from ignitethemes:
- Before contacting us for support make sure to thoroughly read the documentation included with all our themes.
- We do assist with all theme features, troubleshoot bugs and assist with configuration.
Common WordPress Installation Issues
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
Frequently Asked Questions
How do I change the text “Blog” in the WooCommerce Breadcrumbs?
In your admin main menu go to “Settings/Permalinks”
My blog posts on the home page are showing the wrong date?
<img alt="" src="'. THEME_URL.'images/icons/calendar_2_icon&16.png" /> '.get_the_time('F jS, Y').' ' ;to
<img alt="" src="'. THEME_URL.'images/icons/calendar_2_icon&16.png" /> '.get_the_time('F jS, Y',$po->ID).' ' ;
How do I display more products on my shop page?
add_filter( 'loop_shop_per_page', create_function( '$cols', 'return 12;' ));
How can I add options for my products such as size, color etc?
Where can I find additional plugins to extend my WooCommerce shop?
I’m having problems using the WordPress editor to bold, italicize etc my text?
Open “css/reset.css” and remove the tags “strong” and “em”
When to contact Help Team
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.