597 comments found

jozarpe Purchased

Hi,

Could you explain how I can install the new update for repair the issues without remove the old version please?

Thanks a lot

ThemeGoods

Hi,

Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

All of your settings and contents remain the same.

Hello,

Is there a way to remove the header logo altogether? When I delete the one I uploaded, the Rigel logo simply shows in its place.

ThemeGoods

Hi,

Open Theme Setting > Script > Custom CSS add
.logo_wrapper
{
display: none;
}
Default-user

thanks!

Hi,

I want to make a page where all the posts are listed chronologically.

How can I make a page that have a page counter like in categories?

Best, Igor

ThemeGoods

Hi,

Sorry ti doesn’t support that.

A few mobile-related questions:

1. Is it possible to create a menu just for the mobile version? 2. I would like to add a header logo to the mobile-version, but not the desktop version (you can see what I mean at contentdope.com). IS there a way to do this? 3. Is there a way to remove the slider in the mobile version only?

Thanks

ThemeGoods

Hi,

Sorry, it needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support.

If you’re interested in hiring a developer for building out this custom features for you, we highly recommend to check out: Envato Studio

Ok, one more question for now:

Can I add a header logo that only appears in the mobile version?

ThemeGoods

Sorry, it needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support.

If you’re interested in hiring a developer for building out this custom features for you, we highly recommend to check out: Envato Studio

But I will add it into the future if there are many requests from customers.

Please fix these links in custom.css, screen.css, jquery-ui-1.8.10.custom.css:

rigel/cache/images/ui-bg_flat_0_aaaaaa_40×100.png error code: 404 (not found), linked from page(s): rigel/cache/combined.css?ver=1.2.18

rigel/cache/images/ui-bg_glass_55_fbf9ee_1×400.png error code: 404 (not found), linked from page(s): rigel/cache/combined.css?ver=1.2.18

rigel/cache/images/ui-bg_glass_65_ffffff_1×400.png error code: 404 (not found), linked from page(s): rigel/cache/combined.css?ver=1.2.18

rigel/cache/images/ui-bg_glass_75_dadada_1×400.png error code: 404 (not found), linked from page(s): rigel/cache/combined.css?ver=1.2.18

rigel/cache/images/ui-bg_glass_75_e6e6e6_1×400.png error code: 404 (not found), linked from page(s): rigel/cache/combined.css?ver=1.2.18

rigel/cache/images/ui-bg_glass_95_fef1ec_1×400.png error code: 404 (not found), linked from page(s): rigel/cache/combined.css?ver=1.2.18

rigel/cache/images/ui-bg_highlight-soft_75_cccccc_1×100.png error code: 404 (not found), linked from page(s): rigel/cache/combined.css?ver=1.2.18

rigel/cache/images/ui-icons_222222_256×240.png error code: 404 (not found), linked from page(s): rigel/cache/combined.css?ver=1.2.18

rigel/cache/images/ui-icons_2e83ff_256×240.png error code: 404 (not found), linked from page(s): rigel/cache/combined.css?ver=1.2.18

rigel/cache/images/ui-icons_454545_256×240.png error code: 404 (not found), linked from page(s): rigel/cache/combined.css?ver=1.2.18

rigel/cache/images/ui-icons_888888_256×240.png error code: 404 (not found), linked from page(s): rigel/cache/combined.css?ver=1.2.18

rigel/cache/images/ui-icons_cd0a0a_256×240.png error code: 404 (not found), linked from page(s): rigel/cache/combined.css?ver=1.2.18

rigel/images/bt_g.png error code: 404 (not found), linked from page(s): rigel/cache/combined.css?ver=1.2.18

rigel/images/search_box_bg.png error code: 404 (not found), linked from page(s): rigel/cache/combined.css?ver=1.2.18

rigel/images/trans_000_bg.png error code: 404 (not found), linked from page(s): rigel/cache/combined.css?ver=1.2.18

Default-user
snappedro Purchased

Yes, I love your canned speech. I asked why do you my account :)). I will not send you my WP account until you give me an explanation. To look at what ? You can check your css and your zip file. I fixed my css file, and I think you can do the same …

ThemeGoods

Because I want to check the issue if it’s your setting or missing files issue.

Default-user
snappedro Purchased

ThemeGoods, check YOUR css and YOUR zip file. Three files are missing and links are pointing to a missing folder. :)) I hope you know what to do.

Simone57 Purchased

I am launching my website today and responsive doesn’t work. All texts are cut at the side. Website is: www.datingrocks.de – can you please help me?

ThemeGoods

Hi,

I checked your site and responsive layout works fine. Try to clear browser cache.

Hello, i purchased the theme 1 year ago and i have done the update few days ago. before I remember that I could choose the layout and any custom modules with a special RIGEL menu at my wordpress dashboard. but now that I did the update, I can not find this location. where he located? and if not, how to put it, because it was handy !!

Thank you

ThemeGoods

Hi,

If you mean content builder. When you edit a page, there is content builder option below main page editing field.

Hi !

first of all thanks for your theme it’s awesome ! My probleme has to be with the responsive css. I’m using your theme for a client and i had to make some few changes to it. Thanks to that now when i change the color of the reponsive menu using the back office but it doesn’t work. I can’t find what i should do to make it work. Thanks

ThemeGoods

Please login with your purchased account.

I’d like to have a search field on my home page below the main slider, above my main content. I would think this would have to be done in the Content Builder, but there is not a Search element that can be used there. Is this something that can be done using Rigel?

WinstonWanders.com

ThemeGoods

Hi,

Sorry it doesn’t support that.

Default-user

Is there any possibility of additional Content Builder types being added?

ThemeGoods

Currently It doesn’t support that. I will consider to add it into the future if there are many requests from customers.

Hi,

I bought Rigel theme today because i liked rating plugin included.

The plugin and theme is not working in 4.1.1. Having trouble to delete criterias and it’s not looks like in style12.

Please help.

Default-user

Plugin Settings page does not save any action and posting me to blog storefront. Theme is not the same in single page when you want to see the ratings. I tried all of styles, same problem.

Posting me to storefront; Are you sure this plugin is for 4.1.1? domain.com/?action=test_taqyeem_data_save&taq_security=......

ThemeGoods

Hi,

Please check. There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins.

If you still have the issue, Could you send your Wordpress account and FTP detail please. I will have a look.

Crys14 Purchased

Any idea why the homepage slider takes so long to load? Everything else loads quickly.

ThemeGoods

Hi,

There are many ways to help speed up your site and here are some methods we use to speed up our demo sites

http://themes.themegoods2.com/meteors_doc/how-to-speed-up-your-site/

Hi, I really like this theme and would like to purchase it. The problem is that on the demo the responsive version is not displaying correctly when I shrink the browser window or view on mobile phone. Has this been fixed?

Thanks

Default-user

This seems to be an issue with firefox (on desktop and android mobile). See screenshot: http://www.rolover.com/firefox.jpg

ThemeGoods

Hi,

Thank you for reporting. I will release the update for this very soon.

Hi,

Any idea why theme is broken on Firefox?

http://bit.ly/1HnejCs

I am facing a lot of issues right now but no idea what happened, I did update theme to last version without success.

Thanks.

ThemeGoods

Hi,

I tested with the latest version of Firefox and it works fine. Try to clear browser cache.

Hello,

Is there a way to expand the website’s body width from 960px to 970?

Thanks

ThemeGoods

Hi,

It couldn’t be done using theme admin. However you can edit theme CSS file to change that

Did you know about Firebug a Firefox plugin? http://getfirebug.com/ and here video tutorial http://www.youtube.com/watch?v=tdIk2PztcL0

Or you can use Chrome Developer tool instead. Here are video tutorials https://developer.chrome.com/devtools/docs/videos

It will help you inspect all CSS and HTML elements, really help if you do a lot customization

The main CSS file is /css/screen.css

mestrezen Purchased

How can I change the number of columns in a mega menu section on the menu bar. For example 2 widgets taking the whole screen. Is it possible?

ThemeGoods

Hi,

Sorry, it needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support.

If you’re interested in hiring a developer for building out this custom features for you, we highly recommend to check out: Envato Studio

azhang496 Purchased

Hi, is it possible to display the full author names below article excerpts on our home page? Also some author names are not even showing up. Thanks!

ThemeGoods

Hi,

1. Sorry it doesn’t support that.

2. Provide URL of page which has issue please.

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