1035 comments found

I cannot import the sample widgets – said cannot be permitted due to security reasons. I have .wie and not .jsn

Please help

StevenGliebe

Thank you for choosing Risen! Please note that support is provided exclusively by email.

If you have a question that is not answered in the Documentation or FAQ, submit a support request via the Contact Form and we will reply by email. Please provide a URL showing any issue. We strive to answer all questions within 24 hours on US weekdays.

Important: Support is limited to questions regarding the theme’s features or problems with the theme. Support is not offered for code customizations or third-party plugins (Support Policy).

Hello, does this theme supports Buddy Press?

StevenGliebe

Hello,

Thank you for your interest in Risen.

There is no support specifically for BuddyPress.

Please let me know if you have any questions.

Default-user

Hello, Thanks for your reply. I meant, is it compatible with Buddy Press? I have heard many times, that some themes got completely messed up after installing Buddy Press, because they were not compatible for some reason. Do you know of any of your customers successfully installing and using Buddy Press with this theme?

StevenGliebe

I don’t recall any Risen users using BuddyPress. It will probably work but there are no styles in Risen for BuddyPress so things may not look ideal.

How can i disable the responsive part of the theme. I would prefer it displays on mobile the way it does on desktop

StevenGliebe

Thank you for choosing Risen! Please note that support is provided exclusively by email.

If you have a question that is not answered in the Documentation or FAQ, submit a support request via the Contact Form and we will reply by email. Please provide a URL showing any issue. We strive to answer all questions within 24 hours on US weekdays.

Important: Support is limited to questions regarding the theme’s features or problems with the theme. Support is not offered for code customizations or third-party plugins (Support Policy).

Dear sir,

I am new for this industry how to install the word press theme to my hosting  and install your theme i am interested to buy your product
Default-user

wher i get admin login and you tube image gallery in your product

Default-user

it is possible to install my server sir i am ready to buy

StevenGliebe

Thank you for choosing Risen! Please note that support is provided exclusively by email.

If you have a question that is not answered in the Documentation or FAQ, submit a support request via the Contact Form and we will reply by email. Please provide a URL showing any issue. We strive to answer all questions within 24 hours on US weekdays.

Important: Support is limited to questions regarding the theme’s features or problems with the theme. Support is not offered for code customizations or third-party plugins (Support Policy).

Steven, for some reason I’m not able to figure out how to get the recurring events to work on the homepage. The events show up but if the date passes then the events for the following week are not displayed. I’ve tried several different setting combinations and still no success.

Thanks in advance.

StevenGliebe

Thank you for choosing Risen! Please note that support is provided exclusively by email.

If you have a question that is not answered in the Documentation or FAQ, submit a support request via the Contact Form and we will reply by email. Please provide a URL showing any issue. We strive to answer all questions within 24 hours on US weekdays.

Important: Support is limited to questions regarding the theme’s features or problems with the theme. Support is not offered for code customizations or third-party plugins (Support Policy).

I am trying to use this plugin (http://codecanyon.net/item/responsive-google-maps/5802273) with this site (http://www.campsilversides.ca/contact) using the Risen theme but cannot because Risen uses the same Google Maps short code [google_maps}.

Is there anyway I can change this?

StevenGliebe

Thank you for choosing Risen! Please note that support is provided exclusively by email.

If you have a question that is not answered in the Documentation or FAQ, submit a support request via the Contact Form and we will reply by email. Please provide a URL showing any issue. We strive to answer all questions within 24 hours on US weekdays.

Important: Support is limited to questions regarding the theme’s features or problems with the theme. Support is not offered for code customizations or third-party plugins (Support Policy).

Dear StevenGliebe, i love your themes, it is compatible with WPML because i want it to be in Arabic Language?
Regards

StevenGliebe

Hello,

There is no support specifically for WPML, though it may work for you. I haven’t heard of major issues. You might need to make some adjustments to the code for certain things.

You may wish to know Risen does not have RTL support since you will be using Arabic.

Please let me know if you have any questions.

charbel_haddad90

Many thanks for your Support :D

ihsol Purchased

Hi,

How do i change the slug multimedia-archive? I`ve edited it in the multimedia.php in includes but clearly i am missing something.

greetz

StevenGliebe

Thank you for choosing Risen! Please note that support is provided exclusively by email.

If you have a question that is not answered in the Documentation or FAQ, submit a support request via the Contact Form and we will reply by email. Please provide a URL showing any issue. We strive to answer all questions within 24 hours on US weekdays.

Important: Support is limited to questions regarding the theme’s features or problems with the theme. Support is not offered for code customizations or third-party plugins (Support Policy).

DarioDN Purchased

Dear, I would like add more boxes in homepage. I understand that I’ve to do code customization by child theme but which file I have to edit? Loop-home-boxes.php not show reference about number of boxes.

Tnx

StevenGliebe

Thank you for choosing Risen! Please note that support is provided exclusively by email.

If you have a question that is not answered in the Documentation or FAQ, submit a support request via the Contact Form and we will reply by email. Please provide a URL showing any issue. We strive to answer all questions within 24 hours on US weekdays.

Important: Support is limited to questions regarding the theme’s features or problems with the theme. Support is not offered for code customizations or third-party plugins (Support Policy).

We just found out about your theme, it’s the best so far! The 2nd level links (submenu) in the responsive menu is always expanded, how can we changed it?

Thanks in advance for your help.

StevenGliebe

Thank you for your interest in Risen.

You would have to modify the theme to change the way the mobile menu is shown.

Please let me know if you have any other questions.

Default-user

Thanks Steve, can you point the line of the code to be modified?

StevenGliebe

Thank you for choosing Risen! Please note that support is provided exclusively by email.

If you have a question that is not answered in the Documentation or FAQ, submit a support request via the Contact Form and we will reply by email. Please provide a URL showing any issue. We strive to answer all questions within 24 hours on US weekdays.

Important: Support is limited to questions regarding the theme’s features or problems with the theme. Support is not offered for code customizations or third-party plugins (Support Policy).

http://amenministriesuk.org/

Please visit my website some duplicate navigation in my home page how to remove? Like Abouts us, contactus, Location, News,Before the footer under Aboutus please reply me asap thanks…............................

StevenGliebe

Thank you for choosing Risen! Please note that support is provided exclusively by email.

If you have a question that is not answered in the Documentation or FAQ, submit a support request via the Contact Form and we will reply by email. Please provide a URL showing any issue. We strive to answer all questions within 24 hours on US weekdays.

Important: Support is limited to questions regarding the theme’s features or problems with the theme. Support is not offered for code customizations or third-party plugins (Support Policy).

Hi. Before you buy the theme I want to know if it is possible to have on the blog home with lots of sidebar. thank you

StevenGliebe

Hello,

Thank you for your interest in Risen.

Your blog section can have a sidebar on the right with as many widgets as you want. Here is an example: http://stevengliebe.com/wp-playground/risen/blog/

If you want, you can show the blog as your homepage.

Please let me know if you have any other questions.

Default-user

But I would like to keep in the home, in addition to the blog, even the slide and the 3 box. Is it possible?

StevenGliebe

It’s not possible to show your blog section as the homepage while keeping the slider and other homepage elements.

Let me know if you need more information.

hilonp Purchased

I’ve recently purchased the Risen theme and like it a lot, so far. I was curious if anyone has tried to upgrade the menu to ubermenu’s mega menu, is it easy, can it be done? Ubermenu would expand the menu capabilities a lot.

StevenGliebe

Thank you for choosing Risen! Please note that support is provided exclusively by email.

If you have a question that is not answered in the Documentation or FAQ, submit a support request via the Contact Form and we will reply by email. Please provide a URL showing any issue. We strive to answer all questions within 24 hours on US weekdays.

Important: Support is limited to questions regarding the theme’s features or problems with the theme. Support is not offered for code customizations or third-party plugins (Support Policy).

Bentibben Purchased

Just FYI I had issues importing demo content with the “download attachments” box ticked, as it says to do in the documentation. Maybe check that all these URLs are still valid as I got a lot of “failed” messages

StevenGliebe

Thank you for choosing Risen! Please note that support is provided exclusively by email.

If you have a question that is not answered in the Documentation or FAQ, submit a support request via the Contact Form and we will reply by email. Please provide a URL showing any issue. We strive to answer all questions within 24 hours on US weekdays.

Important: Support is limited to questions regarding the theme’s features or problems with the theme. Support is not offered for code customizations or third-party plugins (Support Policy).

Hi this theme is compatible with WooCommerce?

StevenGliebe

Thank you for your interest in Risen.

There is no specific support for WooCommerce. I have not tested it so it’s possible you may need to modify the theme (using a child theme) to complete any requirements that WooCommerce may have for themes.

Please let me know if you have any other questions.

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