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Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.
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Online Documentation | Frequently asked questions
Hi, i have one question: can these problem be solved? :
When i see the theme preview on my Ipad2 i don’t see all the page, i don’t see the menu prices, i don’t see all the words in the right side of the blog posts.
And the soacial media icons are blocking the top part of the page… https://drive.google.com/file/d/0B6cy6QsegcQVZFpUdUdHY1diSGM/edit?usp=sharing
Also on iphone when i check the bottom restaurant menu, i click on the photo, and when i close the photo – it takes me to top of restaurant menu. It can be irritating when i have a more menu items…
Thanks for spotting that. We’ll have a look at it and release and update.
Please let me know when those problem are fixed because i want to buy the theme. Best regards!
We’re just sending fixed version to themeforest, it should be approved today/tomorrow. Thanks.
hi there, luv your theme… just about to buy it but have 1 question. can i run it in german without hassle?.
thnx for your quick reply.
Theme supports WPML plugin, you can translate it to any language no problem. PO files are included.
My client is running this theme and we would like the social icons to open in a new window/tab.
Having them open in the same window is poor UX, and the visitors will leave.
Can you add this in the next update?
The excerpt does not working on Event site. There are never a readmoretext link.
[get_item_category excerpt=”40” number=”5” readmoretext=”Weiterlesen”
display=”1” category=”76” readmore=”yes”]
Hi I am trying to install on my computer I get the following error
Call to undefined function token_get_all() in /Users/y/Google Drive/x/Clients/website/website/wp-content/themes/santhi/AIT/Framework/Libs/Nette/nette.min.inc on line 20789
Hi I have posted my question here
Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions soon.
Excellent support to Miro, I recommend at 100%
hi there i have purchased this item, all went well so far until i looked at the site in firefox… i also tried to find the item purchase code like it shows on your support site but it is not accessible anymore from theme forest like you showed it… i need this to work in firefox too, pls help asap since customer is waiting..thnx
look at site in firefox http://www.nordendkebaphaus.de/
Please post your support questions to our support forum. You can find it on support.ait-themes.com Thanks.
sry figured out the purchase code thing… my mistake..but please tell me what is the problem with it not working in firefox..thnx
hi again, i had asked a question on your support forum on the 14 july. I haven’t received an answer yet. so i am going to try it here again. once again could you pls help me solve this problem asap. the theme is not working in firefox!
thnx for your quick email ivan. i’ll check on that
I have the following questions before I’ll buy the template.
1) Is it possible to change the position of the menu? From current location to right side?
2) Can the logo (.png-file) be located on the lower right side instead of top left?
3) Is there an option to collapse/close the Main Menu?
4) Is it possible to “disable” the “featured menu”?
5) Can Background Colors and Transperrancy of the main menu be modified?
Thank you very, very much
Thanks for your message, please check my comments below:
1. Menu is fixed by default, but you can change it in custom css or child theme
2. Not possible by default.
3. Not possible by default.
Hi, which file “builds” the food menu page? I want to add a custom price via another plugin, we have 2 prices for each meal.
The code to display this price is:
<?php the_field(‘fpcFPC’); ?>
But where can I put that, I looked through all the files but couldnt really see which one to edit? I just want to put this next to the normal price and then make it a different colour.
I’ve got a wordpress blog with your template and wpml installed.
I’ve got a problem with the multilangue portfolio.
The portfolio works great in french, the defaut langage but not in Italian.
Both the pages have the same shortcode
[ait-portfolio width=”120” height=”100” cols=”3” cat_id=”86” showdescription=”down”]
Thanks for your help i’ve already post on your support forum without reply
Hello. Thanks for this “automatic” reply, but Did you read my message ? As mentionned before, I’ve already post on your forum !!
Thanks for your help on this subject
The support staff ask me to downgrade the version of WPML ! To fix my issues…
Why the theme does not work with last versions of WPML ?
Theme works with the most recent WPML version, you have to download it from wpml.org website.
Hi Can you tell me if i would be able to change certain aspects of the reservation contact form
i am looking to use it for a milkshake and cake website and would want to be able to change the form drop down menus to things like
So people can enquire about ordering certain types of cakes
Hi Pete, reservation form on the homepage works by default with Events post type included in theme. So selection include automatically created Events.
You can create form with own selections via plugin Contact Form 7 and use in selection data you need.
If i buy your theme can i change the currency from dollar in an easy way?
Kind Regards Mattias
Hi, yes, currency is written directly with price as the text, no problem.
Can I update WP to version 4.0? WP Ristorante are ready to it?
Theme is compatible with latest wordpress versions.
is there not a demo content of ristorante. we have install but this is a empty one.
Where can we import the demo.
the defaultcontent-export.xml file is missing.
Try to download the full package, demo content is located in WP folder.
i’ve update the theme and when i’ve active the new theme the result is a page with the text “the web page is not available”. There is something in the update that crashed wordpress. Can you help me to solve this problem?
Have your theme a reservation engine for book a table?
Theme includes simple reservation/enquiry form that sends an email to predefined email address.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.