Discussion on Ristorante Responsive Restaurant Wordpress Theme

257 comments found

noahs Purchased

May I know how do I upgrade from the old version to the current version?

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions</

Great theme with outstanding support! There is a lot that you can do with this theme and I would gladly use it for another restaurant client.

Theme support was excellent and timely…I would highly recommend this theme to others!

ait
ait Author

Thank you :)

I have purchased theme from various theme providers. But I finding it extremely difficult to get the slider work according to a fixed resolution. I have checked your support forum there are over 7 customers who have setup threads on this as they are experiencing the same slider resolution issue. Instead of resolving the issue, the support team have tried to avoid helping.

Can we get rid of your built in slider and use revolution slider as a background slider?

People, be careful, if you just want a theme, this should be fine. If you want to change few things, it can be a real pain with this theme!!! I am having problem with the slider images, it changes the resolution of the image, stretches automatically. There is no control on the images.

Avoid! Avoid this theme

ait
ait Author

Thanks for your message. If you insert small image and your screen is large what should happen?

Default-user

Hello Support I have not used small image at all. I have used image for the screen resolution of 20” screen. The slider you have used doesn’t have ” controlled ” resolution environment. Please familiarise yourself with with the responsive resolutions, a set resolution for smart phone device, a set resolution for tablets, desktops etc.

Its absolutely nightmare to focus on your slider! When you are experiencing tons of questions about your slider, either fix it or have it replaced with Revolution Slider or likes of it. Its not enough to have the theme and don’t provide support. I am NOT a novice user. Have installed and customised themes.

Secondly, there is one thing in common when you answer questions on Forum Support i.e. You absolutely avoid answering by saying if you do customise we cannot support you!

People should avoid their theme as its a Pain to get support and get the slider issue fixed.

ait
ait Author

I had a chat with our developers. If your image is wider than the screen size, it should fit horizontally and then cut vertically. If it’s not the case the best would be to post more details to our support forum. Our developers will have a look at it. Thanks.

Hello Still the same issue! Can you please provide a solution.

1) Can your background slider (Which is totally rubbish working wise) can be replaced by Revolution SLider?

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Below question was asked by another user on Theme Forest. I am experiencing the same issue.

””” I’m working with your theme, and suddenly there’s some problem when i see the site on IPHONE. Some days ago, everything works fine, with the right side that precisely goes under the menu. NOw the right side with social icon and widget is hidden under the left menu.

””“

This is such a painful experience with your guys. I wish I had knew before that you guys are nightmare to work with.

The social icons is disappeared now, as well as right side bar widget. Make arrangements for refund.

I have purchased theme from Bretheon, and the best thing about them is customer service.

ait
ait Author

Sorry but we provide free after purchase support on our support forum only. Our developers nor support staff don’t have access to themeforest discussions here.

Default-user

I am going to write this all in your forums. So look out for this. If anyone review your forums, there are tons of questions asked by people and your support staff skips them or try to ignore them. That is why I wrote the issue here. At least other people won’t suffer.

ait
ait Author

Thank you.

Hello I have sent the information via Support already. Still have not received any response!

This is very POOR Service. I am experiencing problem with your theme. If you are unable to fix bugs in the theme, Please mention on your themes so people won’t buy from you again.

ait
ait Author

I can see you’ve posted your question to our support forum and already got an answer (http://support.ait-themes.com/support/topic/99475). We go through our support questions several times a day, our developers will help you soon. Thanks.

I am thinking about buying. I’m really like it. But,

I think that the width of the blogarea and page is narrow compared to the modern blog. And it is happy if widget is attached to the right side of the blog area

planning a new version comes out?

Thank you.

ait
ait Author

Thanks for your message. We don’t plan to release a new version with an updated design. The reason being that we don’t get paid for theme updates only for new themes. We plan however a brand new theme that will have similar design. Please send me a private message, I can post you a screenshot. :)

empatic Purchased

The wp_options database table goes to a lot of megabyte size (500mb!!!) in a few days. What is the problem???

ait
ait Author

Hi,

Sorry for may late answer, I was out of the office last couple of days.

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

Great theme!!! It’s possible to use on home page a background video? Thanks a lot. Best regards. Bruno

ait
ait Author

Hey Bruno, Thanks for your message. Video in background is not supported by default.

Thank you so much. Best regards

ait
ait Author

You’re welcome :)

Hi, why in my “Antipasti” page http://www.bierhimmel.it/menu/antipasti/ isn’t displayed the menu?

I have correctly insert this code in page Antipasti: [get_menu_category excerpt=”290” number=”30” closed=”no” category=”96”]

Please help me. Thanks!

Default-user

Thanks. I have already opened a post on your support forum. :)

ait
ait Author

Thank you, our developers will have a look at your question soon.

Default-user

Thanks!

I have a pre-sales question. Can the front be set up to display a page with text? Not having anything there is turning off my customer. I don’t mean a static front page, if that means the images in the slider behind aren’t going to show (the standard for many themes).

I’ve used the Croma Bistro theme for a customer, and they allow you to do that. But if I go with a static front page, then things like the carousel can’t be added in.

They want it to look like it does when they clicked for an inside page in the live preview. They really like the look and feel of the site, just not having a front page with some text.

Thanks in advance!

Glen

ait
ait Author

Hi Glen, Yes you can have a text on the homepage, no problem with that.

Hi,

unfortunatelly I do not access to the support due to change of the email and no access to the email.

I have the following question. I have a bilingual site and need to have English and Bulgarian menu meals.

[get_menu_category excerpt=”0” number=”100” closed=”no” category=”104”]

How can I show the English translation of the dishes in the English version and Bulgarian in the Bulgarian. I am using WPML.

10x for the asap answer

ait
ait Author

Please send me a private message, I’ll change your email address. Thanks.

Hello,

i bought and downloaded the theme, but after install got info its impossible to install, cause the style.css Stylesheet is missing, what can i do, can you send me update?

Thanks for info and help,

Frank

ait
ait Author

Hi,

Please unzip the package you downloaded from themeforest. Theme is located in WP folder.

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

Hi,

Were really happy with the theme. I do have one question, what is the best DPI to use for the photo gallery. My photos are a little stretched and I tried a few photos sizes and nothing seams to really work.

Cheers William

ait
ait Author

Hi William,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

Hi, can you show me how a woocommerce shop would be displayed?

Thanks Angelo

ait
ait Author

Hi Angelo, Theme is compatible with WooCommerce plugin, but does not include any special styles. It’ll use default styles that comes with WooCommerce plugin. Thanks.

rarch47 Purchased

I built a website using your theme a number of years ago when things were a bit more simpler in the responsive design arena. Since there has been a virtual explosion of different mobile devices and heaps of tablets at all kinds of screen resolutions, it would seem that the website is performing pretty bad at being responsive.

I suppose I should bring up in your words it is ‘adaptive’ which is a bit retro when it comes to design and development standards. I have built many websites using Twitter Bootstrap and Zurb Foundation frameworks and they perform much better responsively although I can’t avoid using particular device breakpoints for the tweaking.

My question for you is, how can I properly support the wide range of mobile devices out there (in particular tablets) with a website using your theme? Right now it supports the popular models of mobile phones and looks quite bad on tablets. I am running the website on theme version 1.23. Have you guys addressed tablet display in subsequent releases of your theme? It’s really important for my client as he is having difficulty accessing his website on a tablet device, it’s using a display that is better suited for smart phones in portrait orientation.

Thank you

ait
ait Author

Hi,

This theme was developed several years ago, sorry we do not plan to make it fully responsive as updates on themeforest are not paid and we do not have resources to do this update for free. We need to create new themes in order to get paid.

Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

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