333 comments found

I am having problems connecting to my causes to my paypal account. Is there anyway that you could list some brief steps for doing so as a way to make sure I am not missing anything?

Thank you!

Cohhe
Cohhe Author

Hi,

you just have to add you PayPal email and specify which currency should be used on ‘Appearance’ -> ‘Theme Options’ page under ‘PayPal settings’ tab. More information you can find on documentation which comes with Believe theme (check section ‘Paypal Settings’, also check section ‘Easiest way to reveal most removed IDs on admin pages’ it might help with discovering ID of the page which you want to use as a ‘Thank you’ page).

Best regards, Cohhe

Default-user

Hi Cohhe, I can’t seem to find the documentation that goes with the theme? Was that included in the downloaded .zip file? I’m sure this may also help me figure out how to get the tiled header home page in place, which is causing me the most difficulty.

Thank you!

Default-user

Actually, I just found it! I’ll let you know if I have any further issues.

Thank you!

Hi, I see 5 months ago someone asked about the possibility to use the tiled slider with posts and you’ve updated the theme around that time to make that work. I cannot seem to find that possibility anymore. I would like to use the titled slider with post or completely different slider. Is that (still) possible? Thanks

Cohhe
Cohhe Author

Hi,

you can still use posts or pages as tiled header items. Just like you would specify ID’s on Theme Options page using causes, you have to specify page ID’s you want to use. There are no other specific configuration required.

Best regards, Cohhe

Cohhe Author

HELLO EVERYONE – PLEASE READ FOR SUPPORT

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions and very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

……………………………………………………………………………………………………

Why do we use our own support forum?

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond.

3. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

4. This allows us to answer quickly & efficiently since we only have to respond in one avenue

……………………………………………………………………………………………………

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Click Here To Create A Free Account

Tennilleb Purchased

I cannot seem to make the tiled header work with parent page. I want to list all posts, not pages. I don’t want the client to have to go in and choose each post id, that seems like an unprecented amount of work.

Please see this page: http://columbiashuswapinvasives.org/invasive-species/

I only want the weeds to come up. I have made each category under a parent category called tiled. this still does not work and neither does the blog shortcode.

Default-user
Tennilleb Purchased

..... how do I add this to my blog shortcode???

Default-user
Tennilleb Purchased

I have done this. However, the display of the blog lists everything instead of the category I want it to list. I have numerous problems. Please email me.

Cohhe
Cohhe Author

You have to add

category="CATEGORY_ID"

attribute to your blog shortcode to select only posts from certain category. To get category ID for categories please install this plugin http://wordpress.org/plugins/reveal-ids-for-wp-admin-25/

Please register at http://cohhe.com/support forum and check if there is not already an answer to your questions.

Best regards, Cohhe

Hello, I bought this theme and it is great. Just needed some help: How do you change the Google Map to my location? It shows up in London. Thank you

Cohhe
Cohhe Author

Hello,

if you mean “Believe – Google map” widget then you can change the location when you add that widget to a sidebar or footer column. Just type the address you want to show in “Address:” input field or use Latitude and Longitude options.

Best regards, Cohhe

Default-user

I am talking about the map in the Contact Us page?

Cohhe
Cohhe Author

ok that if just a google iframe added to a page. This might help http://en.support.wordpress.com/google-maps/

Best regards, Cohhe

Hi, Some questions:
1. is it possible to replace the slider/titled header with a normal/static image with the same dimensions?
2. the dropdown doesn’t seem to work anymore (menu is being used properly). could you please check? I will send you the details by mail.
3. is it possible to add an extra menu to the top right of the template? i would like to add 2 or 3 three links there.
4. I have changed a lot of colors and images, but I cannot find the right place to change the blue color when hovering the images in the slider/header and the active state of the menu buttons.

I hope you can help. Thanks.

Default-user

I’m sorry I just read the message about the support forum. In the future I will use the forum. My apologies.

Cohhe
Cohhe Author

Hi,

I replied to your message on support forum. Please check it :)

Best regards, Cohhe

dgsibert Purchased

Any update on the Woocommerce update you mentioned a month ago?

Cohhe
Cohhe Author

Hi,

we are still working on it. Sorry for delay.

Best regards, Cohhe

how does the contact page work

Cohhe
Cohhe Author

Hi,

you have to install this plugin http://wordpress.org/plugins/contact-form-7/ for contact form.

Let me know if you need more help.

You can also register at http://cohhe.com/support and find a lot of useful information there.

Best regards, Cohhe

If I purchase this theme can I change the black background and header where the logo is? Can i easily change those colors?

Cohhe
Cohhe Author

Hi,

the background is as a single image http://www.cohhe.com/believe/wp-content/uploads/2013/03/background-41.jpg and you will be able to change this image to any other you like through configuration.

Let me know if you have more questions.

Best regards, Cohhe

Hi,

Great work!!

easy= 1 year WP experience, but no special PHP, CSS skills , only copy paste :)

1. Is it easy to add welcome video to the homepage and under it the homepage content slider? Is it “possible” to make custom homepage without any special PHP , CSS skills with Your theme?

2. Do You have a color scheme with white/greenish combination, or is it easy to have a greenish menu/footer color ?

3. Is it easy to have a “Blog With Side Image” and then a button there that redirects to full width posts?

I appreciate a fast response ( I have to choose a theme, to start work asap.)

Ty

Cohhe
Cohhe Author

Hi, Thank you!

Re 1: Area above menu homepage slider is not widgetized, but maybe you can use this plugin http://wordpress.org/plugins/wsi/screenshots/ and show your video inside modal window?

Re 2: Those are currently only available color schemes http://www.cohhe.com/believe/features/multiple-color-schemes/

Re 3: You mean this page? http://www.cohhe.com/believe/blog/blog-with-side-image/ it uses a [blog] shortcode and is integrated into Believe theme. At the bottom of this page http://www.cohhe.com/believe/shortcodes/blog-posts/ you can find all possible attributes that can be using with [blog] shortcode.

Best regards, Cohhe

great theme. can we have a non-financial help to causes? e.g. homeless looking for 10 blankets and people can commit to donate blankets? thank u.

Cohhe
Cohhe Author

Hi, thank you!

you can create standard pages with the information how to donate non-financial things for such donations.

Best regards, Cohhe

Hi,

Love the theme.

Is it possible to use a featured video in place of the slider? I saw a similar question above, but I was unsure.

Or have a featured video within the content slider?

Thanks!

grunze

Hi. Thanks for the response. Would it be possible to use a different page as the homepage and have a video using the video shortcode as the first element?

grunze

Or is it possible to incorporate a video into the ‘content slider’? Thanks!

Cohhe
Cohhe Author

You can add video on the content area like so http://www.cohhe.com/believe/shortcodes/video/

or you can install some plugin from wordpress plugins library http://wordpress.org/plugins/ which opens video in modal window at the page load.

Let me know if you need more information.

Best, Cohhe

Hello, I have a question, I would love to use this theme for a non-profit site. The website is in two languages… is it possible to have the English site linked to our PayPal (US) and then have the Dutch version of the site link to the PayPal (Europe) option?

Thank you!

Cohhe
Cohhe Author

Hello,

You can specify PayPal email for each cause, so you can create one cause for your english version and duplicate the same cause but change the PayPal email for it. So I think it should work :)

Let me know if you need more information.

Best regards, Cohhe

Cohhe Author

HELLO EVERYONE – PLEASE READ FOR SUPPORT

We have moved all support questions to our support forum where we can better serve our users. We can answer pre sales questions and very minor theme questions here in the Themeforest comments but anything else will need to be handled on the support forum.

Why do we use our own support forum?

1. Themeforest comments are not searchable and other users cannot reply.

2. Our forum is searchable, plus anyone else can respond.

3. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

4. This allows us to answer quickly & efficiently since we only have to respond in one avenue

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Click Here To Create A Free Account

Hi Cohhe,

I tried registering on the boards and there was never a confirmation link sent to my email to register even though I put in a confirmation code. I’d like to access the message board for support. Is there a way to reset it? Because so far it says that it resent a password several times but there is nothing showing up in my email. Please advise!

Cohhe
Cohhe Author

Hi,

please check your spam box, maybe confirmation email got in there. If you it’s not there then please send me your email, username you would like to have there and your purchase code. You can send me this information using contact form on my profile page.

Best regards, Cohhe

Default-user

Hi Cohhe, I checked my spam folder several times as I kept inputting in the page to resend the “lost password” and nothing ever showed up. I think there was a glitch in the system. I’ll email you on your site now. Thank you for your quick response and helpfulness!

Cohhe
Cohhe Author

Hi,

I just sent you an email.

Best regards, Cohhe

I’m interested in purchasing the theme, but I need to know if it works with authorize.net, as opposed to Paypal…

If so, I’ll be your next customer!

Cohhe
Cohhe Author

Hi,

we are now integrating authorize.net payment gateway and will publish and update which will include this functionality this week :)

Let me know if you need more information.

Best regards, Cohhe

Hello i have a few questions this theme, as we are looking into perhaps buying this theme, but i read somewhere, that someone had an issue with the sub menu didn’t show up in the drop down, is that something that has been resolved or is it a isolated incident? I also read you can have different PayPal accounts to use for different currencies, as i know that can be a little problematic, as you need a different card for each account, plus a different bank account for each. Wouldn’t it be easier if it was possible to set different currencies for each cause as PayPal would exchange it into the the account currency by themselves.

Cohhe
Cohhe Author

Hello,

Rive theme don’t have an issue with submenus not appearing in menu dropdown. It is working correctly.

You can have only one currency on website, but you can use different PayPal email addresses for each cause. So what you are asking for is already working the way you want :) But of course you also can use one PayPal account for all causes.

Let me know if you need more information.

Best regards, Cohhe

jeremiah6 Purchased

Hi there, When I use the shortcodes suggested in your theme for two columns such as [one_half]....[one_half_last]..etc in addition to your shortcode for video…..it breaks the responsive design on mobile platforms such as iOS.

I currently have two columns and one video added below the two columns and on iOS7 it looks terrible. On the web it looks perfectly fine.

Here’s a link – http://friendsforlifeintl.ca/food-for-the-poor/

Any suggestions on how to fix this would be awesome.

Default-user
jeremiah6 Purchased

PS – I’ve tried using the iframe embed without your video shortcode and the same issue persists. I’ve am advanced Wordpress guy and I’ve tried 5-6 different things. Hoping you can save me some time.

Default-user
jeremiah6 Purchased

I fixed the issue. For anyone else having the same issue you can add videos “responsively” by visiting – http://embedresponsively.com/.

Cohhe
Cohhe Author

Great, let me know if you need any help.

Best regards, Cohhe

We have version 1.9 installed and for some reason, when a page with the revolution slider is set to the homepage, the slider disappears. I change the page from being the homepage and it works fine. put it back to homepage, it breaks again.

Any ideas?

Cohhe
Cohhe Author

Hi,

I responded to your email, please check it.

Best regards, Cohhe

Hi There,

I need to access my purchase code so that I can access your support forum, I have not done this in a while and have forgotten where this is located. Can you show me where I can find this please?

many thanks

Jordon

Cohhe
Cohhe Author

Hi Jordon,

please check these instructions http://cohhe.com/support/wp-content/plugins/aqua-verifier/img/find-item-purchase-code.png

Best regards, Cohhe

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