339 comments found

How do you fix the issue with image links in the sidebar opening to a blank white pop-up screen ?

Great theme btw!

Default-user

Thank you very much, the problem is fixed. Also, we are having issues with the content slider not sliding automatically on the home page. You can find our page here at http://actupidaho.org/ – I have tried fixing the issue in theme options and even searched for solutions via CSS, no luck yet. Thanks for your help Cohhe.

Cohhe

Unfortunately in content slider is no built in such functionality. I plan to implement it on some future updates.

best, Cohhe

Default-user

Thank you Cohhe, also…images in my post and footer area are not resizing when I view the website on Internet Explorer: http://actupidaho.org/submitted-stories/

I’ve exhausted all options, any chance of having a fix for this problem? Otherwise everything else works just fine.

Kenofoto Purchased

Good Day,

How do I install the theme. Also do you have a support area where I can get a step by step walk through to set up the theme

Cohhe

Hi,

please unzip the file you downloaded from themeforest and inside it you will find Documentation folder with index.html file in it which you need to open with your browser. There you will find a lot of useful information and also step by step walk through to set up the theme.

Best regards, Cohhe

when i try to import the file, it doesnt import all of it just menus but there are no pages there.

Cohhe

I see that you already found out how to import demo content.

When i import stuff, the home page does not display right there is no slider, no sidebars, no images. i am doing everything it says on the manual. what can i do?

Cohhe

I see that you already found out how to import demo content.

i got the import files to work, now the Tiled Slider does not work!

Cohhe

Hi,

please check “Add home page tiled header”, “Tiled header Settings” and “Easiest way to reveal most removed IDs on admin pages” on Documentation. I should help, but if it doesn’t then please let me know.

Best regards, Cohhe

Hi,

Id like to know if its possible to change the “home page” layout to display posts or pages instead of causes?. I’m using the content slider layout.

... cool theme – thank you :-)

Best regards Ulrik

Cohhe

Hi Ulrik,

yes, just instead of using [cause] shortcode use [blog] shortcode on your home page. More info about available [blog] shortcode attributes is available on this page http://www.cohhe.com/believe/shortcodes/blog-posts/ (at the bottom of page)

Best regards, Cohhe

Default-user

PERFECT – thank you so much :-)

Best regards, Ulrik

Hi, This is a great theme! I just have a question: is there any way to order the tiles? Thanks. Daniela

Cohhe

Hi,

they are ordered by publication date, so if you will change publication date for those tiled items, then you will be able to order them as you like,

Best regards, Cohhe

is there a way to put website credits at the bottom?

Cohhe

You can add it on one of the columns by adding text widget,

Best Regards, Cohhe

Great Theme. Purchased and installed. I’m attempting to upload the XML demo site but I don’t see the upload populating anything. I’m expecting it to look like the Live Demo preview. Is that not the case? When I go to import and go to the import folder that contains the XML file and hit submit, nothing really happens. If I repeat it I get a file already exists message. I appreciate any guidance.

Cohhe

Hi,

please check “Demo Site XML import file” on documentation, it explains what you should configure after you import demo content.

Let me know if you need more help.

Best regards, Cohhe

Gorgeous theme, and I’m 95% sure I’m buying.

One pre-sale question: Is there a widget for the homepage that could place right below the Donate widget a panel of social media icons? I could use a simple HTML box and code it myself, but was wondering if you had one built in that could link to my client’s Facebook, Twitter, YouTube, etc. accounts.

Cohhe

Hi,

yes, Believe theme comes with built in Social networks widget which you can use in sidebars and footer columns.

Let me know if you have more questions.

Best regards, Cohhe

Hello, I am having trouble getting the slider to work. The website is http://www.stylinup.com.au/ and you can clearly see that an error comes up. I can not seem to locate any help documentation in the download. I want to use the slider – how do i make it work?

Other than that, I love the theme, thank you. I’ve been able to customise it to how I want it.

Cohhe

Hi,

please go to Administration > Settings > Reading panel. Set Front page displays: to a static page and choose the Home page for Front page. Save changes

that should solve your issue with home page.

Best regards, Cohhe

Default-user

Thank you for the reply to the above question via email. However, I already know how to make the home page static.

What I want to now is how to activate the slider? I can not find any help documentation about it.

Or do you also do fee for service and could rectify this for me if i give you the password and payment.?

Cohhe

Then you just need to check “Add home page content slider” on documentation, it’s a step by step guide on how to add content slider.

Most likely after reading that section on documentation you will not need my help, but if you still need it then please email me and I will be happy to configure it for you.

Best, Cohhe

Thank you for the reply to the above question via email. However, I already know how to make the home page static.

What I want to now is how to activate the slider? I can not find any help documentation about it.

Or do you also do fee for service and could rectify this for me if i give you the password and payment.?

Cohhe

Then you just need to check “Add home page content slider” on documentation, it’s a step by step guide on how to add content slider.

Most likely after reading that section on documentation you will not need my help, but if you still need it then please email me and I will be happy to configure it for you.

Best, Cohhe

I have a few questions to ask before making sure this is the right theme for my client. The twitter feed on the home page, can this be changed to facebook as they are not on twitter but want links to facebook? The tiled or content slider, where do the images come from, as I would like them to stay the same at all times, not coming from a gallery or blog as it changes? The donate button, when you click on it, does it then link with paypal? Does it come with demo content to upload. I will need to add in a member area is this possible with your theme, or do I need to get a plug-in?

thanks in advance

Jenny

Cohhe

Hi Jenny,

unfortunately twitter feed can’t be used for facebook.

For tiled slider items you can use causes, posts or pages, so each post, cause or page which is used on tiled header is an item and each of those posts has to be added a “Featured image” which then is used in tiled header.

Yes after used presses Donate button he is taken to paypal and after successful donation he is redirected back to your website.

Yes, Believe theme comes with demo data.

You will need to use a plugin, because it’s not built in Believe theme.

Best regards, Cohhe

novawebb Purchased

Hi!

I cannot get the tiles to show on the homepage; http://www.fantastiskaforaldrar.se/

Also, is it possible to show posts, instead of causes, as tiles on the homepage?

Regards /Pelle

Cohhe

Hi Pelle,

Yes you can use posts or pages as tiles. Please check “Add home page tiled header” on documentation. Also this section might help “Easiest way to reveal most removed IDs on admin pages” and also “Tiled header Settings”.

Best regards, Cohhe

Default-user
novawebb Purchased

Thank you! :-)

Thank you again for the quick responses.

I’m using the Event Plugin to create Events. Is there a way to have the Events appear in the homepage slider?

Also, when clicked through the Event pages my Primary Menu goes away. How do I keep that active on those pages?

Thank you. Tim

Cohhe

Hi Tim,

responded to your email, please check it.

Best, Cohhe

Hi. Very nice theme. How is the landing page example you have there made? It’s a slider?

immanence

Sorry, I mean the promo page (http://www.cohhe.com/believe/wp-content/themes/charity/promo/promo_pages.png). It’s not flash, so I wondered what it is, and if templates for it come with the theme?

Cohhe

oh that one is just CSS3 magic :)

You put all the text on wp-admin and then it’s built using CSS3 features.

Best, Cohhe

immanence

Very cool! Just a thought, but that could make a neat little plugin :)

fatcreat Purchased

I’ve added our sponsors to the bottom menu, but it’s not scrolling. They are added as URL’s so it will go to the sponsors site.

Any thoughts why it won’t scroll? Also, we want to change the text from ’ our partners’ to ‘Corporate Sponsors’. I’ve made the menu name ‘Corporate Sponsors’, but it’s still showing Our Partners.

Thanks!

Cohhe

Hi,

please change back bottom menu title on wp-admin back to “Our Partners” and you menu should start to scroll again.

You can change wording to “Corporate Sponsors” on footer.php line 14

fatcreat Purchased

We installed a shopping cart (woocommerce) to have the ability to sell items. When I click on an item in the shop, it’s supposed to go to the product detail page, but instead it opens the site in a popup window. If I change to the 2012 theme, it works fine. I’ve contacted woothemes on the issue and since it works fine with the default theme, they say its an issue with the theme. Do you know how I can fix this? We want to be able to sell tshirts, etc for the fundraisers.

Thank you.

Cohhe

Please add to those image links (anchor tag ) a class “no_thickbox” and it should prevent those links from opening on thickbox window.

Other solution is to add new conditions on /js/master.js file after line 14 to remove thickbox class from those images.

Best regards, Cohhe

frokem Purchased

Hi there, I am having problems with the pagination of the staff on the homepage. It seems like there is a bug since the link to the 2nd page does not work. Nonetheless, I simply wanted to increase the number of staff to 10 on the homepage. kindly assist

Cohhe

Pagination should work. If you are for example on page 2 and try to click again on page two then that link will be inactive, but all the rest pagination links should lead to the appropriate page.

you can change how many staff members to show on page by adding

count="10"

attribute to your staff shortcode.

Best regards, Cohhe

I have discovered 3 bugs with the theme and despite my best efforts I can’t seem to find a work around so have come to you as a last resort.

1. I’ve used the staff module and renamed the page ‘mentors’ here: http://184.173.195.217/~pccoll48/thesatoriexperience.com/w/your-mentors/

The problem is that we have setup 5 staff profiles but the theme is only showing 3 on the front end. We need it to show all the profiles we create.

2. The tile images on the home page slider are being discolored. See here: http://184.173.195.217/~pccoll48/thesatoriexperience.com/w/

How do we prevent this so the full colour of the photos is displayed?

3. When we embed a google map, it will not render. See for example in the footer we have labeled an area ‘Zone 3’.

There is a big gap where the Google map should appear, but it doesn’t.

This is simply using the embed code generated by the Google maps system.

Cohhe

Hi,

Re 1: please check that you haven’t added count=”3” attribute to your staff shortcode because this attribute limits the members count which will be displayed.

Re 2: This can be changed on Appearance -> ‘Theme Options’ page under “Tiled header settings” tab, “Images effect” is the option you should look for.

Re 3: You should configure your Google API key on Appearance -> ‘Theme Options’ page under Javascript settings tab. https://code.google.com/apis/console/? here you can get your API key.

Best regards, Cohhe

Default-user

All issues are now solved. Thank you.

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