329 comments found

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States

Pre Sale Question -

Love the theme..is paypal the only gateway you integrate?

Cohhe
Cohhe Author

Yes, currently Paypal is the only payment gateway which is built in Believe theme.

Let me know if you have more questions.

Best, Cohhe

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
heartco Purchased

Hey Fantastic theme! I’m setting it up for a community youth work centre.

I’m just wondering – I have added a javascript image rotator to the top of each content page within the content area. I don’t know much about JS, but I have this code which I use on most of the sites I do.

When I added the script to the theme, it made the rotator work fine – but stopped all other animations from working (for example, dropdowns and the tile box on the front page). Normally this script is unintrusive to other themes, but it seems to clash with something on this one. The script I’m adding is a Google one: http://ajax.googleapis.com/ajax/libs/jquery/1.4.2/jquery.min.js?ver=3.0.1

Is there any reason why it would clash with any other installed JS on the theme?

Many thanks :)

Cohhe
Cohhe Author

Hey,

You can start using jQuery without including it, because jQuery is already installed on Believe theme, you don’t need to include it to start using it.

Because you are trying it to include it for second it time it breaks.

Best regards, Cohhe

Default-user
heartco Purchased

Thank for the response – unfortunately, if I neglect to include the above mentioned script, the rotating banner doesn’t work.

Cohhe
Cohhe Author

You are using some kind of advertisement plugin? Maybe you can try other?

Best, Cohhe

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How can i change the size of the typography in the menu?

Thanks Ulrik

Cohhe
Cohhe Author

Hi Ulrik,

add on Appearance -> Theme Options under “CSS settings” tab this code:

.header .main-menu li a {
  font-size: 20px;
}

Best regards, Cohhe

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

How would I have both the slider and the tiles on the homepage? They are both great features, and I would like to take advantage of them both on the homepage. TIA.

Cohhe
Cohhe Author

You can show only one of them on the page at the same time. You can also create two pages and show on each one slider or tiled header but you can’t add slider and tiled header on the same page.

Best regards, Cohhe

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Can you pick any color? or do you have to pick the pre designed colors? I hope it’s not limited to pre-designed colors only because they NEVER match logos! arggg!

Cohhe
Cohhe Author

You can pick pre-designed colors :) But it’s not hard to change colors of each color scheme, because they are defined in separated css files and you will only change colors for 3 images if you don’t want to use one of pre-designed color schemes.

Best regards, Cohhe

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
CalebVegh Purchased

Just purchased this theme. I am new to Wordpress. Is there any directions or video tutorials that can help me install?

Cohhe
Cohhe Author

Hi,

when you extract the zip file you downloaded you should see “Documentation” folder inside it. It contains step by step guide how to install theme, import demo content and much more!

Best regards, Cohhe

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States

I really like the donation progress bar – would it be hard to use a service like Stripe instead of PayPal with this theme and still have the progress bar on total donations?

-David

Cohhe
Cohhe Author

Hi David,

it shouldn’t be hard, although Paypal is already integrated, but if you have some PHP coding skills then it will not be hard and also you can change the total donated amount for each cause manually, so you can also accept offline donations.

Best regards, Cohhe

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mintamc1 Purchased

Im currently having a bit of difficulty setting up the home page tiled header option. It looks like i need to set up the homepage with the template to “tilted header”. After that i just need to create causes from the perspective section and they should all show up on the homepage.

Cohhe
Cohhe Author

Yes and you also need to configure it on Appearance -> Theme Options page under ‘Tiled header settings’ tab. You can also find more info about hwo to set it up on Documentation.

Best regards, Cohhe

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hey, i am using this theme for a fund-raising campaign that im running as is brilliant as its saved me a hell of a lot of coding time!

However i have a problem with the blog! I have set the posts page to be my blog page, but nothing show, just empty!

Can you shed any light?

Cohhe
Cohhe Author

Hey,

try creating new page under Pages -> ‘Add New’ and paste [blog] shortcode to it. All available attributes for blog shortcode you can find at the bottom of this page http://www.cohhe.com/believe/shortcodes/blog-posts/

Best regards, Cohhe

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

My contact page doesn’t work, the existing code on the contact page

here is the link let me know what i can do to fix it.

http://xposethegap.org/contacts/
Cohhe
Cohhe Author

Please install Contact form 7 widget http://wordpress.org/plugins/contact-form-7/

Regards, Cohhe

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello! Love your theme, thank you so much for making such a great, responsive design :) My question is with the sidebar. My website is www.monmoutharthelps.org. On the home page, I can’t get the sidebar to stretch beyond the widgets. On the secondary pages without widgets (i.e. the about page), it stretches all the way to rhe footer. What do I need to fix the home page sidebar? Thanks so much!

Cohhe
Cohhe Author

Hello,

not sure what is causing this issue, which version of Believe theme are you using?

Best regards, Cohhe

Default-user

I am using 1.7. Thanks so much. I’m just not sure where in the code to check/fix things. I am somewhat familiar with coding, but no expert.

Cohhe
Cohhe Author

If you could create FTP credentials which allows me to access and edit /js/master.js file on your server then I could check it. I’m not able to reproduce this issue on demo website.

You can use contact form on my profile page to contact me.

Best regards, Cohhe

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I’m using VERSION 1.7 the homepage-with posts (not slider or tiled) and am having the same problem! Nothing appears in the right column and the content begins in the footer and extends around 1000 pixels down further.

Here’s what appears in the footer:

Recent posts Recent Comments Archives Categories Meta

Also – I can’t get the partner’s block to appear in the footer. Also – The menu looks right on the appearance menu page but nothing prints in the menu bar.

I’ve used WP themes before so I don’t think that I missed anything, but maybe..

Can you help please? Thanks!

Cohhe
Cohhe Author

Hi,

could you please send me your wordpress URL so I can take a look at it? You can use contact form on my profile page to send it.

Best regards, Cohhe

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Hi there

great theme. i love look and different features you have added to the theme. I’m contemplating buying the theme, but i have few questions for you:

1-is this theme compatible with qform? 2-does the theme support visual composer? 3- is it buddypress compatible?

Thank you in advance for answering these questions.

Cohhe
Cohhe Author

Hi,

Re 1: I haven’t tested it with qform plugin. If it’s a contact form plugin, then you can use Contact form 7 plugin, because Believe theme is compatible with it.

Re 2: No

Re 3: I haven’t tested it with buddypress.

Let me know if you have more questions.

Best regards, Cohhe

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Pre-Buy question here. I work for a non-profit and we are finalizing a charity run. I have some questions before buying:

1.Will user (runners for the charity run) have the ability to create a donate page or will the staff have to set those up? We would like the runners to create their own page and have their friends donate to that page.

2. Does the donation progress bar move once a donation is made?

Thank you ahead of time for answering. We really love your template & hope it does support these features.

Cohhe
Cohhe Author

Hi,

Re 1: To create cause user will have to be administrator, because simple registered users without access to /wp-admin will not have rights to create causes.

Re 2: Yes

Best regards, Cohhe

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hello,

For some reason I cannot get the image to show up under Our Partner at the bottom of my page. I went through the steps but the will not show up, what can I do to fix this problem?

Thank you for your support

Cohhe
Cohhe Author

Hi,

are you able to upload image? And when you do then it just doesn’t display on site or you are not able to even attach it to menu?

Best regards, Cohhe

Default-user

I can upload an image and I attach it to the Our Partners menu but it wont show the images on the home page. Xposethegap.org

How do I fix it? I am sure its something small that I have to activate but I can’t seem to figure it out

Cohhe
Cohhe Author

Could you please send me wordpress access details, so I can take a look?

Thank you, Cohhe

Default-user

I will directly msg you

Cohhe
Cohhe Author

Responded :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I really like the template. Well done! :) I am totally new in designing websites. I would like to ask you some questions before purchasing this item: 1) Would it be possible if i add my “privacy and policy”, facebook etc likes, pages? 2) How many pages do i need to add myself? is there any restriction? 3) Can i add as many causes (projects) as i can? These are all for now. Thank you.

Cohhe
Cohhe Author

Hi, thank you!

Re 1: you can add as much pages as you like.

Re 2: it’s up to you, you can create a single page website or you can add thousands of pages, there is no restrictions.

Re 3: Yes, you can add as many causes as you like. There is no restrictions on that.

Let me know if you need more help.

Best regards, Cohhe

Default-user

Thank you so much. I am purchasing this item now. How can i get the item? Through email? How long does it take? Which other softwares I need for downloading or before uploading? Or any other things i do? Please help me with this. Thanks

Default-user
Zaray Purchased

Hello again. I have just bought the item. However, i can’t upload it to my wordpress. Can you please assist me with this issue? I have no idea how to upload it. Probably I can give you my wordpress login/password to enter there and assist me. Thank you so much.

Cohhe
Cohhe Author

Please unzip the file you downloaded from themeforest, in it you will find a folder called ‘Documentation’. In it you will find instructions how to install and import demo content and a lot more questions answered.

Let me know if you have more questions. Cohhe

Default-user
Zaray Purchased

Thanks for responding. I have tried several times unzipping and uploading, but nothing happened. After unzipping, i went to documentation but couldn’t open it. I have no other idea how to upload and install the template. I need your kind assistance here. Would it be possible if you could upload it yourself, for me to my wordpress, please. I really appreciate this effort of yours. Thanks you so much.

Cohhe
Cohhe Author

Do you still have the same issue? Inside ‘documentation’ folder you should see file called index and you need to open that file with you internet browser and there you will find a lot of useful information, also info regarding theme installation and demo content import.

Let me know if you need more help.

Best regards, Cohhe

Default-user
Zaray Purchased

Hello, thank you very much for your assistance. Really appreciate it. I would be very glad if you could help me with adding home page with tiled header. I mean i like my website to be like the demo template. I can give you my wordpress admin log in and password. Hope to hear from you soon. Thanks a lot.

Cohhe
Cohhe Author

Ok send me wordpress access details I will do it for you.

Best regards, Cohhe

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States

Do you think you will ever add other payment gateways? Is is just the free paypal that works…or does it work with premium paypal where they do not need to leave the site.

Also I notice that the homepage causes disappear on Mobile…but the content slider works on mobile. Is there a way to make the causes work on mobile?

Cohhe
Cohhe Author

Hi,

Which ones do you suggest? I’m always open to suggestions. When you donate using Paypal you are sent back to the site and technically user leaves site only for the time he is making donation, after successful donation he is redirected back to your website.

Only the tiled header should be hidden on mobile view, because there is just not enough space and it doesn’t look good when tiled header items are so small, so I had to hide them.

Best regards, Cohhe

ChristopherFoltzCompany

Thank you Cohhe

Authorize.net is a must for sure…maybe Stripe…

I love the tiled top for sure….but mobile is a must..maybe a code mod to allow for Tiled on full and content on mobile…the problem is simple.

if i want to use the tiled…which is why i like the theme…and would buy it for that if we can get more payment integration on next update…On a mobile..it goes directly into the staff…i would love it to be the projects from the tiles like it is setup on the demo on content slider…but to make that happen..i would have Both tiles and then a list of issues/causes below it…

Solution would be to have an option to have titles on full, content on mobile… OR an option to show different homepage content on mobile vs full…so i can use the tile slider with non issue content on full screen..then when it goes to mobile and the slider disappears..i can have the issues like you have the staff now.

Cohhe
Cohhe Author

Hello,

thank you for suggestions, I appreciate it! I will for sure investigate it how this can be implemented and if there will be no blockers I’m sure that in some of the next releases I will include these suggestions.

Best regards, Cohhe

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
dgsibert Purchased

Responsiveness and column shortcodes don’t work. For instance using a 2 column layout like the demo contact page, the columns don’t shift below each other on a mobile device, they overlap. This is true for all column shortcodes which aren’t really usable on a mobile device as coded.

Cohhe
Cohhe Author

Hi,

they stay side by side on all views, that is how it is supposed to work, I could introduce new column styles which also shift below each other on mobile view.

Thank you for suggestion!

Best regards, Cohhe

Default-user
dgsibert Purchased

I think that would work better. BTW, having fun playing with this theme.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
dgsibert Purchased

Accordions seem to be limited to pulling the first 3 accordion items. Where can I change that so I can have more accordion items?

Cohhe
Cohhe Author

I see that you already found answer :)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
dgsibert Purchased

I take back that last comment… It seems to work but in one instance it isn’t, must be something in the content.

Cohhe
Cohhe Author

I will re-test it with different content and if I will find a bug I will fix it in next theme update.

Thank you, Cohhe

Default-user
dgsibert Purchased

It was strange. I just put a return between the ending and beginning accordion items (text editor) and it worked…

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