315 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi

Why is that the content slider only shows 2 “pages”? if there are more than 8 articles in the category from which the slider takes the articles the 2nd page is skipped (only “page” one and three is shown) ????

Thanks

Default-user

Hi,

could you please send me wordporess access details so I can take a look? You can use contact form on my profile page to contact me.

Best regards, Cohhe

Default-user

it has nothing to do with wordpress, and everything to do with a Java Script master.js (lines 126->214) Waiting for a solution !

Respect, thanks

Default-user

Hi,

could you please then send me your wordpress url so I can take a look? I can’t replicate this issue. Thank you!

Best regards, Cohhe

Default-user

www.nansenhjelpen.org

there are 3x but only 1st and last div’s are showing

- the problem is master.js

Default-user

Try changing line 140 on /js/master.js to this:

var current  = 1;

Let me know if that doesn’t help.

Best, Cohhe

Default-user

Hi

this is the oringinal value !!! this is what it is now the value of “current” ... 1,

//the default is the first one
var current     = 1;

So … what you wrote me is … not to change anything ???

Default-user

ah sorry!

Could you please ping me using contact form on my profile page? I will send you master.js file which you will have to replace on your server and it will fix the issue. This fix will also be included in next theme update.

Thank you very much for your patience!

Best regards, Cohhe

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

We are using the blog feature in a menu called Blog. We also have a menu item called Stories which will be a specific category of posts and I’d like them laid out like the blog, but just not to have the date showing. The Stories are not date specific. I have this code entered on the Stories page [blog count=”5” category=”34” show_image=”true” layout=”with_full_image” paging=”true”]. I guess I need to copy the layout ‘with_full_image’ and then edit it but what file is that? And then how do I adjust the layout= to reflect the new page I created?

Thanks!

Default-user

Hi,

add

show_date="false"

attribute to your blog shortcode and it should hide the date from the list.

Best regards, Cohhe

Default-user

Perfect! And a lot easier then editing a page. You really have thought of everything with this template. Thank you.

Default-user

Is there also an easy way to turn off the category display? I’ve tried show_cat=”false” and show_category=”false”.

Default-user

This is something I haven’t thought about. You will have to disable them manually on loop.php file.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi Cohhe, thank you for your great work, the theme looks awesome!

1. Just quick questions before purchasing: Can Admin choose between collecting the fundings or enabling users to do so directly to their paypal accounts?

2. Does admin have the option of choosing to collect the fundings or not if the campaign meets its goal or not?

Thank you!

Default-user

Hi,

Re 1: for each cause you can specify different email address to which send funds, so you users can donate to different paypal accounts.

Re 2: Not sure if I understood this right, but the process of donation in this theme is simple. When user hits donate button and donates for a cause then the funds are sent to the email address which was specified for the cause. If you want to return donated funds you have to do it manually from your paypal account.

Best regards, Cohhe

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I haven’t purchased yet but close to doing so. Quick question for you.

How do donations work? More specifically when someone makes a donation via PayPal can the site take a percentage and the cause take the balance. 5% to site and 95% to cause. Also does this happen right away or are funds racked up until the end of the fundraiser then dished out?

Thanks

Brian

Default-user

Hi,

you can specify paypal email address for each cause and donated funds are transferred to the email address your specified, you can’t split them and yes they are transferred after user hits send button on his paypal account.

Best regards, Cohhe

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

sidebar rightn not show

Default-user

Hi,

you have to select right sidebar on the page when you edit it on wordpress admin and then add widgets to that sidebar under Appearance -> Widgets.

Best regards, Cohhe

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
omerts Purchased

Hello,

When I use the gallery shortcode, with an uneven number of images, than there is a blank square when the full image is viewed.

Thanx in advance

Default-user

Hello,

you can use standard gallery in such situations. Just add type=”standard” attribute to gallery shortcode you are using and it should switch to standard mode. You might need to switch wordpress text editor to ‘Text’ mode to add the attribute.

Best regards, Cohhe

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 2-3 years

I wouldn’t recommend this theme unless your charity really wants to ask for donations. There is no way of turning off the donations button. Also, the homepage is only customizable through the Html. This theme, unless you are going to use it exactly as the example shows it, is not easily customized. WARNING: to customize this theme you must do it within div’s and the CSS document.

I regret this purchase.

Default-user

Hi,

If you are using causes then yes it will be with donation buttons, but if you don’t want to show donation button, then you can use standard pages or posts. It’s not required to use causes custom post type.

What do you mean when you say that homepage is customizable through the html? You can fully customize it using shortcodes and widgets, you don’t have to know html to use them.

If you have any problems understanding how this theme works I can help you with support. Just ask the questions ans I will be happy to answer them.

Best regards, Cohhe

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Help! I uploaded this wordpress theme, and now I can’t even use the back links to my website. It won’t even take me to the login page for my website. The page says: “Warning: require_once(/homepages/19/d384482344/htdocs/2013/wp-content/themes/Believe_Theme/functions/admin/wysiwyg/wysiwyg.php) [function.require-once]: failed to open stream: No such file or directory in /homepages/19/d384482344/htdocs/2013/wp-content/themes/Believe_Theme/functions.php on line 48

Fatal error: require_once() [function.require]: Failed opening required ’/homepages/19/d384482344/htdocs/2013/wp-content/themes/Believe_Theme/functions/admin/wysiwyg/wysiwyg.php’ (include_path=’.:/usr/lib/php5’) in /homepages/19/d384482344/htdocs/2013/wp-content/themes/Believe_Theme/functions.php on line 48”

Default-user

Hi,

Looks like you haven’t uploaded all the files, the /functions/admin/wysiwyg/wysiwyg.php file is missing, please double check that it is uploaded.

Best regards, Cohhe

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I am experiencing the same problem that the user inspiredcreation experienced namely, the pictures in the slider and other aspects of the slider not displaying properly in IE8. Any suggestions?

Default-user

Hi,

could you please send me your wordpress url so I can take a look?

Thank you, Cohhe

Default-user

I just sent it to you through accessing your profile and sending you a message. Is that what you meant? Let me know if there is another way I should have sent it.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, I need some help with the ‘Our Partner’ menu. I noticed it disappeared from the page: http://www.lengkeek-it.nl/mercyministry I’m not sure why/how. Can you help please? Thanks!

Default-user

Hi,

it’s only displayed for home page, is this page http://www.lengkeek-it.nl/mercyministry/?page_id=2168 set as your home page?

you can also display this section on other pages if you replace line 8 on footer.php file with this:

if ( has_nav_menu( 'bottom-menu' )) { ?>

Best regards, Cohhe

Default-user

Thanks for the quick response! That is indeed my home page. Would it be possible to make that as Home, or add the page id so that the bottom menu will show? Thanks. Daniela

Default-user

Hi,

you can set it as your home page under Settings -> Reading page. Choose the static page option and set that page as it. After you will done it then bottom menu should appear on it.

Best regards, Cohhe

Default-user

All works fine now, thanks for the help!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

We recently purchased your site design and were wondering if it is possible to change the pictures that are in the background. If so, do you have instructions on how to go about doing that? Thank you!

Default-user

Could you please send me this question from the contact form on my profile page so I can verify your purchase? Please send when you are logged in from the account you made purchase.

Best regards, Cohhe

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, very nice theme, but why does my events page look like this:

http://hay-wire.com/saraforlife/events-2/

The page title and margins are all misaligned.

I have set the layout to be full width for that page, but that doesn’t seem to do anything.

It seems to fix it if I set the default layout in theme options to be full width, but I don’t want my default layout to be full width, because then all of my single blog posts show up as full width, which would require me to manually change each of them to a sidebar layout.

So is there a way to fix the events page without changing default layout or set a default layout for posts only?

I am comfortable with adding functions and modifying templates to solve this issue. Thanks.

Default-user

Hi,

just checked your website and it looks good, did you already fixed the issue?

Best regards, Cohhe

Default-user

Hi, yeah I figured it out. Had to write some if statements in the child theme templates to override some specific layouts and sidebars, but I really think a nice theme option would be to be able to set default sidebars per post type and to be able to set a default layout for single posts and a default layout for pages. Thanks.

Default-user

Thank you for your suggestion! I will think about this feature and possible will include it in theme update.

  • Has been a member for 1-2 years

Hello. I´d like to make you some questions before buying to see if your theme suite my needs.

Is it possible or difficult with a little knowledge of CSS to:

1. make a sticky header?

2. change the size and number of the tiles in the homepage? For example: 4 big square tiles, or 3 rectangular tiles in one column.

3. manually change the amount of money donated for each cause? For example: if somebody donates cash in our office or makes a bank transfer I’d like to show in the web the real amount of money donated and not only the paypal amount donated via our site.

Thank you in advance.

Default-user

Hello,

Re 1: unfortunately it’s not possible to make header sticky using theme configuration, but if you have CSS knowledge then everything is possible :)

Re 2: Unfortunately this is not possible

Re 3: Yes you can change donated amount manually for each cause.

Best regards, Cohhe

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
eswyt Purchased

I have the site up and running. Really like the theme. It is a little confusing to viewers though on how to get more information for the Causes section. Is there a way to “click for more” instead of the … approach?

Thanks, http://www.deanery6mpc.com
Default-user

Hi,

you mean on content slider? You can click on title to get more info or you can click on ‘Continue reading ?’ link which is at the end of the text.

Best regards, Cohhe

  • Australia
  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi,

Is there a way to add a copyright text line at the bottom of the footer?

Default-user

Hi,

You can add text to one of the columns, currently that is the only way to add it.

Best regards, Cohhe

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi Cohhe,

There seems to be a bug with mobile view of the posts. The post on the link below (bottom of the page) shows only Title and Image, without the content. It is visible only after you refresh the webpage several times on Android.

http://goo.gl/ZdpMD
Default-user

Hi,

just tested it with my android device and it works good, also you can resize your browser window to check if it works.

Best regards, Cohhe

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hey guys i recently purchase this theme and it is great thank you. but i am having one issue with the tiled header, when i upload pictures (even thought there the same exact size) there coming out different sizes, any suggestions on how to fix this?

Default-user

Hey,

they can be larger in size because they will resized automatically to fix exactly but if they are too small then then will not be stretched, so please ensure that images are 256×189px. IF the problem is still there then please try this plugin http://wordpress.org/plugins/regenerate-thumbnails/ it will regenerate image sizes.

Best regards, Cohhe

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there,

I’m thinking of purchasing your outreach theme but I have a few questions for you before i do, i hope this is the right place to leave theme.

Can I colour code different sections of my website with this theme?

Can I create different sign up forms to collect different data from different people that will use the website?

Can i edit fonts without having to touch CSS?

Can i include a filter on my staff page?

Thanks

Jordon

Default-user

Hi Jordon,

Re 1: You can use color schemes which are included with this theme. See there http://www.cohhe.com/believe/features/multiple-color-schemes/

Re 2: There is no such functionality built in but you can download some wordpress plugin which has such functionality.

Re 3: Yes you can use Typography manager on Theme Options page.

Re 4: Sorry I didn’t understand question about staff page filter. Could you please clarify?

Best regards, Cohhe

Default-user

Thanks for the quick response, re:4 what i meant was on the demo staff page there are links Home – Our staff, could i add an additional one so it reads Home- staff- practitioners. the staff page would show everyone and then the sub link would filter out practitioners from office staff.

Two more questions

On our website our posts will be our projects, Can our posts display and function like the portfolio page on the kindness theme http://themes.cmsmasters.net/?theme=kindness I prefer your theme but like this function.?

Lastly if i select home page with posts would I be able to keep the sidebar and have the posts (projects in our case) display 2 posts per row?

Thanks

Default-user

Hi,

you can only add two level menu, third level menu will not be visible.

posts only can be shown one per row and can’t be displayed and portfolio page on kindness theme.

you can add sidebar to any page which is editable on wordpress, but blog shortcode can only have one post per row. Causes and staff entries are the only ones which can be set 2 per row.

Best regards, Cohhe

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I’m interested in this theme but have a few questions before purchasing:

1) I know that there are several color options, but I’m wondering if it’s simple to customize with different colors (other than provided options) and/or if the documentation provides assistance with this option.

2) This appears to be a responsive design. However, on my iphone 5, the top navigation remains the same. It doesn’t offer a drop-down or scrolling navigation. Can you explain why this is the case?

Thanks, Virginia

Default-user

Re 1: If you don’t want to use provided color options then you can change them manually by changing color in css. Each color scheme has it’s own color CSS file which just updates colors, so you will need to change this colors css file and for that you have to know a CSS a bit.

Re 2: This is how it should look on iPhone http://transmog.net/iphone-simulator/mobile-web-browser-emulator.php?directlink=http://www.cohhe.com/believe/ isn’t this the case with your iPhone?

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

I purchased the theme. I am trying to get the Paypal plugin to work. I have entered the Paypal email address and cause. I have sent a couple test payments, which have been made to Paypal, but are not registering on the website as donations made.

How much time does it take for the donation to show on the website, ‘amount raised’? Does something need to be done on Paypal to get the donations to register on the website plugin, ‘amount raised’?

Default-user

Hi,

could you please send me your wordpress url so I can take a look? I will investigate this issues and will provide a solution as soon as possible.

Best regards, Cohhe

Default-user

The twitter widget does not seem to work either. I really need this to work.

Default-user

Yes, we are working on solution for this. Twitter a few days back updated their API and unfortunately out twitter widget was affected. We will post a update until Monday which will fix this issue.

Thank you for you patience!

Default-user

What about the issues with the Paypal donation plugin not working?

Default-user

Yes we haven’t forgot about it and we are working on it to replicate it. It seems to happen in some rare cases but we will surely soon provide you with solution.

Best regards, Cohhe

Default-user

When can I expect a fix for the donation plugin that doesn’t work? It has already been a week.

Default-user

I uploaded a fix today, it should be accepted by themeforest review team in the next 12h.

Thank you for you patience, Cohhe

Default-user

I have installed the updated theme, the donations still do not work. I really need this fix. Our event is soon and this not working will cause a lot of lost money.

Default-user

If you can please send me ftp details so I can take a look at it. You can contact me using contact form on my profile page.

Best regards, Cohhe

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