Discussion on River - Retina Multi-Purpose WordPress Theme

440 comments found

i purchased this theme a little while ago and now the new wordpress is making it cause problems and when you try to upload anything a new logo the media library goes dark

jobsmufc

can you send me your email to send the password please

jobsmufc

can you tell me how to get portfolio and the social links onto the front page please you save it in settings then it does nothing

QODE

Hi,

Regarding password, could you can submit a ticket on http://qode.ticksy.com and give us a link to your site with temp admin access so we could take a closer look?

Regarding portfolio, you need to create portfolio first, after that you need to insert portfolio shortcode on homepage, where ever you want and they will be shown, as we did on homepage.

Qode

For the Portfolio posts, how do I change “Category” and “About” titles? Can I change them through CSS?

QODE

Hi,

Please add the following code to your custom css field in Qode Options > General > Custom CSS:

body.single-portfolio_page span.category{
    font-size: 18px;
}

And then just adjust the 18px value to suit your needs.

Qode

Default-user

Fantastic! Thank you so much!

QODE

You’re welcome. Glad we could help. :)

Qode

Hi Qode

I’ve just updated River to version 1.3 and was expecting the update for Layerslider to version 5.2.0 to be included as a zip file. However this doesn’t apear to be the case can you advise as it clearly says in your update history that this is included as an update. Please advise. regards

Dave M

Default-user

I’ve resolved the matter no need to reply regards

Dave M

QODE

We’re glad you solved the issue. :)

Qode

heydor Purchased

Hi, I just bought the theme “river” and I have problems when sharing blog posts on Facebook. Opens a new window but goes blank and I can not fix it.

QODE

Hi,

Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a look and help you solve the issue.

Qode

ilanm47 Purchased

Hi,

In the features it’s written that the theme supports Retina displays, do I have the option to set the option of providing high resoulution images for high density displays and regular images to ordinary displays?

QODE

Hi,

this means that graphics included in our theme are ready for Retina display (icons, arrows, etc.). Regarding your question, unfortunately it is not possible. It will always serve the image that you have uploaded.

Qode

Can the mobile version of this template be disabled?

QODE
QODE Author

Hi,

Thanks for your interest in our theme. :)

Yes, you can disable responsiveness from our options panel, and then the site will display the same (non-responsive desktop version) on all devices.

Hope this is helpful.

Qode

bdaily Purchased

Hi,

I’m trying to create an anchor link that will jump to a section of my homepage from the button I created in on of the slides in LayerSlider. I named the anchor ID but I don’t know how to code the link in the button. Can you provide the syntax for link referencing the anchor?

Thanks!

QODE
QODE Author

Hi,

The code for anchor links is the same as the code for any other link, just instead of putting a link in the href attribute, you put your anchor Id (providing it is set on the same page as the link. If it is set on some other page, then you put the link to that other page, followed by your anchor id). So for instance to create a link that leads to an anchor set on the same page, the code would be something like this

<a href="#myanchorid"></a>

You just need to replace the “myanchorid” text with the name of you anchor(leave the hashtag, it is necessary for the anchor to work), and set whatever element you want the link to be on between the opening and closing “a” tags.

Hope this is helpful.

Qode

Hi I got this wonderful theme this week. It’s beautiful e full of options but, I am a newbie and English is not my native Language so I’m having hard times trying to seting it up. I also have a plugin gallery apart and I’d like to know if I could get some help for a Parallax site/ a static page/ no Blog/backgroud video … do you offer this kind of support… LOL Seriously any help will be fine Thank you for your attention. Have a great new week.

QODE
QODE Author

Hi,

You can submit a ticket to http://qode.ticksy.com/ and our support team will help you with the issues you are encountering.

Qode

I forgot to told you. After install I notice I didn’t get “Fully Customizable Mega Menu” ,Fully Customizable Headers Visual , Composer for WordPress, opicional full- customizable side menu.. I tried re-install twice and the same prome continues. Thanks

QODE
QODE Author

Hi,

Those are features of the theme. You can customize your menu in appearance > menus to look like ours. You can style your title area (headers) for each page (to be parallax, etc.). Regarding Visual Composer, you have to install hte plugin which is provided with the theme.

If you need any further assistance please submit a ticket to http://qode.ticksy.com/ and our support team can help you with any issues.

Qode

aam Purchased

Hi

Is there any way by which we can make the testimonials auto-slide? I prefer simple automatic transitions from one testimonial to another to last instead of the browser needing to keep clicking.

Thanks!

QODE
QODE Author

Hi,

Unfortunately there is no option for this in our theme.

Qode

75maria Purchased

Hi, I have the last update version done and apparently everything works well except the Visual Composer, that does not shows correctly. When I modify a text block nothing appeares on the visual section, only on the html section. Also, I don’t have any type of edit bottons to be able to edit the content.

Thanks

QODE
QODE Author

Hi,

Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and help you solve it.

Qode

Hello Qode,

is it possible to use two different logos (one normal and one different when scrolling down) as it is in bridge theme?

Regards Daniel

QODE
QODE Author

Hi,

No unfortunately this is not possible with the River theme, since header on River theme is fixed and it decreases it’s size on scroll.

Qode

Lycianus Purchased

Hello, I bought RIVER theme, but unfortunately I do not know how to change the font of the top menu, can you help me?

QODE
QODE Author

Hi,

You can go to Qode > Header and Footer > Header > 1st level menu style and there you can set the font family for your first level menu items: http://screencast.com/t/6HwxPW4Easi

And if you want to also change the font for the dropdown menu 2nd or 3rd level menu items, etc. you can also do this here under 2nd level menu style and 3rd level menu style.

Hope this is helpful.

Qode

ilanm47 Purchased

Hi,

I have 3 questions: 1. I’m trying to insert a full width parallax row. I can’t see in your demo content where you placed the images. Please explain. 2. I can’t see the logo I enterd in the header 3. The image header or the slider are covered by the menu, can it starts below it?

Thanks Ilan

QODE
QODE Author

Hi,

1. First you need to make sure that the page you would like you parallax section on is set to the “full width” template. Then you need to go edit the row you would like the parallax section in and set it’s “Row Type” to “section” and then it’s type to “Full width”: http://screencast.com/t/1le6SSnaW

After this you need to add a parallax element in to that row and set some background image for it and some height: http://screencast.com/t/Ypf6zvpVg

2. Please make sure that your logo isn’t the same color as your header background so it isn’t visible on the background.

If this doesn’t help please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and help you solve it.

3. This could be achieved with some custom css, but for this we would have to inspect your site in order to provide the correct css. Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site so our support team can take a look and see what they can do to help.

Qode

jonisco Purchased

Hi there, here’s a noob-question for you:

I just bought this theme, and would like to have a full width gray area with 3 or 4 columns inside. Something like the “CLEAN PRODUCT PRESENTATION” in the demo (which is 2 columns). I have gone through all the shortcodes but can’t seem to find an option for this.

The closest thing I found was the bordered box, but that’s not it. Please help. Thank you very much!

//Jonas

QODE
QODE Author

Hi,

Do you mean the grey bar above your header: http://screencast.com/t/CBcgCFSop3q5

If yes, then you can remove this by going to Qode Options > Header and Footer and setting “Show header top area” to “No”.

Qode

Default-user
jonisco Purchased

I mean the gray area you can see here: http://imgur.com/GSSjjQH

It does not show on the smaller responsive versions where the top menu swaps from right side to the small one on the left.

QODE
QODE Author

Hi,

As you can see from our screenshot, we don’t see this grey area on our side. Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access, also please provide information about the operating system and browser that you are using, so our support team can inspect this issue and help you solve it.

Qode

Hi, I have a question for you: Can you put a search box in the Header or anywhere near the top menu? Thanks,

QODE
QODE Author

Hi,

You can add some search widget in header left/right widget area, but first you have to enable header top area in Qode Options, since those two widget areas are displayed in header top area.

Qode

Default-user

sorry, please clarify something. where would a search box go in reference to the main menu and the logo? can it go immediately to the right of the menu? is there an example of how it works set up anywhere>

QODE
QODE Author

Hi,

No, unfortunately it can’t be set immediately to the right of the menu, since we don’t have a defined widget area for that position. It can only be set in the top menu area, and then it will appear either above the menu or above the logo. You can see an example of the search set above the menu in this screenshot: http://screencast.com/t/iZifS4ZB2i

Hope this is helpful.

Qode

desdinova Purchased

Hi, just purchased the last version of the them. All ok, but the page “large image with sidebar” doesn’t show sidebar. I checked the sidebar combobox in the page editor (and try to choose another sidebar) but it is not appear in the page of the site. Need i do something else?

desdinova
desdinova Purchased

OK solved.

QODE
QODE Author

Great. We’re glad you’ve solved the issue. :)

Qode

aam Purchased

How do I get multiple addresses to show on the contact page map? Although I have fed all the addresses, currently just one shows on the map.

QODE
QODE Author

Hi,

You should be able to just input the addresses into the address field in Qode Options > Contact Page > Google map address and they should appear on your map. Please try to zoom out your map and make sure that the addresses aren’t appearing on the map, but that it is just zoomed in too much so they are not visible initially. If this is the case then you can adjust the map zoom in Qode Options > Contact Page > Google map zoom.

If this doesn’t help, please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and help you solve it.

Qode

Default-user
aam Purchased

Thanks for your response. I have spent enough time fixing the issue as you suggested, but cannot get to show the world map just once (it keeps repeating) at 2%, it shows the map about 1.5 times repeates, and at 3% it shows just half. I tried to fine tune between 2.8% and 2.9%, but i does not seem to work. I simply cannot get to show the map such that the entire world map is seen just once, filling in the map space.I need to show locations, across Ohio in the US, Bracknell in UK, Mumbai in India, and Sydney in Australia. Pl help

QODE
QODE Author

Hi,

The ‘picture’ of the whole world has a constant size at a given zoom level. For zoom level 1 it’s 512 pixels, for zoom level 2 1024, 3 = 2048 , 4 = 4096 etc …

To fit the whole world without repeating it you need to have a map div that is smaller than the picture of the whole world at this zoom level, otherwise it won’t work.

For zoom level 1 the map would need to 512 to fit ideally and less not to wrap.’

You can try to set the following code in your custom css field:

.google_map{ width: 1100px; margin: 0 auto 20px auto; }

and set zoom level for map to 3. Also, set some height for your map in Qode Options > Contact page > Google map height, so the whole height is also visible. Then the whole world should be visible without repeating. However, please note that then your map will not take the full width of the screen, but rather be in the grid.

Qode

I can’t go to the menu page in admin panel. When I remove the qode-menu file in inludes, then the menu page in admin panel works. How can I resolve this problem? I have both wordpress and theme in the newest versions.

QODE
QODE Author

Hi,

Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and help you solve it.

Qode

I think this theme looks really amazing. The one drawback is that it doesn’t have a built in shop. I think it’s essential for creatives today. If a shop were added in the future, I would purchase!

Just my two cents.

Thanks!! :)

QODE
QODE Author

Hi,

Thanks for your feedback. We will pass this suggestion on to our development team for further consideration.

Qode

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