I am having trouble with River. When I upload a pattern background or background image nothing happens. I save the upload and the link is present in the field, but the background is still white.
Is there a limitation on the dimension of the file size for the pattern, or the size of the file that can be used for the pattern – or file format (I am using a JPEG at the moment).
We can take a look at your problem if you submit ticket to http://qode.ticksy.com/ and include WP admin access. Please post ticket ID here.
Ticket submitted – please assign thanks.
Ticket Ticket #161499 with access information. Thanks.
Thanks. Just assigned it to support stuff.
I just purchased and uploaded xml. do you have another xml so that it looks just like the demo?
do you have the layout?
also, on documentation, refers to Main Menu but the demo version I have only have top or footer…no main menu?
“Click on Appearance > Menus from left menu
Chose “Main menu” in Top Navigation combo box”
How do I change the hover color on the main nav menu and icon circle background?
Please post this question to http://qode.ticksy.com/ so I can assign it to other developer. Please post ticket ID here.
Figured it out. It’s all in the Qode theme options panel. Changes did not take effect until I logged out of admin mode and cleared my browser cache. Then, Voilà!- changes were visible. Thx.
Glad to hear that you managed to solve your problem
1- Is it possible to increase the width of content to 1200px? 2- Is it possible to display the full content of a post on the blog page instead of only the excerpt, for example 10 lines of text and 20 photos? This is for a photographer site, so displaying the photos on the blog is very important, not only the featured image.
Thank you for interest in our themes
I come back for my last question sorry disturb you but i have a problem with my contact form! he doesn’t work, but i think the problem come from my server, i subbmit a ticket but no answer for the moment, so i come to ask you if you can make things faster
My ticket number is Ticket #155539
Thx a lot!
I’ll post my site link when it is finished, so you can tell me what you think about it
Thanks a lot Just assigned your ticket to support stuff.
You are welcome
Two tickets for you guys:
Ticket #161491: Menu artifact from header remains on screen when scrolling, definitely some kind of glitch
Ticket #161495: Some issues with the share buttons, hoping you can adjust it with some CSS.
Thanks for your kind help.
Thanks. Just assigned it to support stuff
Post purchase question.
Love the theme!!
Regarding top of page main navigation menu – Recently noticed that any top-level menu selection which contains sub-level(s) under it, that the top-levels have to be double clicked on a desktop in order to navigate to the top-level pages. But it only requires double-clicking in IE and Chrome as all other browsers I’ve tried work perfectly fine and allow top-level upper page menus that have sub-levels under it to navigate with a single click.
Am I making sense? Any ideas? Everything I’ve tried has not resolved the issue.
Thanks a lot )
Can you please submit ticket to http://qode.ticksy.com/ and include WP admin access so other developer can take a look? Please post ticket ID here.
Thank you and just posted at: Ticket #164907
Just assigned it to support stuff.
is it possible to have custom backgrounds (image, pattern, etc) in any of the differant sections of the website (header, page, footer, etc)
That’s possible with custom CSS
Ok, but is possible and is there a setting to give the background of the header, content area, footer etc a colour?
And one more question: the circle list portfolio items, is it possible to add these circles to for instance the homepage with a shortcode? Or are these portfolio circles only possible by setting a page template?
You can change background color of page sections in themes settings
Yes, portfolio list is shortcode and you can place it to any page together with other shortcodes
I’ve a number of issues that have arisen after installing River in Word Press.
I’ve posted some tickets on http://qode.ticksy.com/
and noticed that on a previous reply to another ticket it was mentioned that you kept a close eye on this comments page. I’ve yet to receive a reply to either of the tickets that I have raised and hope this raises a positive response.
What are you ticket IDs?
These are now being delt with on http://qode.ticksy.com/
thanks for the reply.
Thanks for update
Is there a way to have the hover images in the clients page open up in a new tab? Thanks.
Please post this question to http://qode.ticksy.com/ so other developer can look into it and provide best possible solution. Please post ticket ID here.
Thanks, support staff will take a look.
hi there, what did you use to get the social icons in the left footer column of your demo? Also can I have text over paralax? where? Thanks!
We just added Text widget to Footer Column 1 widget and wrote social icons shortcode there:
<img alt="logo" class="footer_logo" src="http://demo.qodeinteractive.com/river/wp-content/uploads/2013/11/footer.png" />
[vc_separator type='transparent' color='' thickness='' up='10' down='7']
Ferri reque integre mea ut, eu eos vide errem noluisse. Putent laoreet et iuser. Vel utroque utes ipsum dolor.
[vc_separator type='transparent' color='' thickness='' up='10' down='5']
[social_icons icon="icon-twitter" size="icon-2x" link="http://twitter.com" target="_self" icon_color="#a9a9a9" background_color="#464646"]
[social_icons icon="icon-facebook" size="icon-2x" link="http://www.facebook.com" target="_self" icon_color="#a9a9a9" background_color="#464646"]
[social_icons icon="icon-instagram" size="icon-2x" link="http://www.instagram.com" target="_self" icon_color="#a9a9a9" background_color="#464646"]
[social_icons icon="icon-linkedin" size="icon-2x" link="http://www.linked-in.com" target="_self" icon_color="#a9a9a9" background_color="#464646"]
Yes, you can add any content to parallax sections.
Hi Qode Team:
On Ticket #161491 I have given some screenshots for you to look at.
Thanks for your help.
We have assigned this to our support team and they will answer asap.
How can I mute the sound on a video in the background?
Just upload video without sound.
HTML Template of this version is available?
Hey, unfortunately not, sorry for that.
I have 2 separate portfolio pages, one with video and one with photography.
I dont want my category ‘Photography’ to show on the video page across the top. Can you tell me how to hide categories using custom css and how to edit the css in wordpress?
We can remove that for your. It will require small code change. Please post this request to http://qode.ticksy.com/ and include WP admin access.
Great will do thanks
I’m having an issue with Google Chrome Version 32.0.1700.107, on a Mac, opening the slider images. They appear initially to show as broken links which is replaced buy the loading icon. this doesn’t happen with any other images and the sliders work fine in Fire Fox and Safari. I can’t understand why this is occurring as the text parts of the slider are loading fine is this a coding issue? or something that needs to be set in the slider itself?
If you mean on slider on home page, that is Layer Slider we have integrated in our theme. Maybe Layer Slider stuff could help you with this: http://codecanyon.net/item/layerslider-responsive-wordpress-slider-plugin-/1362246
We can’t test it on mac until tomorrow morning, sorry.
I’ve contacted layer slider as suggested and will come back to you. I would be interested to know if your test works fine.
Ok, thank you
Just a message to tell you that my website is online
Thank again for your help, and the final result is really impressive !
As promised here is my website :
Tell me what do you think about it
Congrats on your website, it looks really great. If you need any help, just contact us
Two tickets for you guys,
Ticket #164338: Single Portfolio Scrolling Problem
Ticket #164368: Social Icons in Menu
Thanks and best!
Hi. I purchased this theme.
Sorry my english.
I want delete this space.
I want delete Last Name tab.
3. I want top menu size and logo size fix.
I want top menu don’t fix when scroll down.
5. I don’t know how can I write footer space.
Does not appear sidebar.
1. We need your site url so we could inspect a problem.
2. It would require changing of several php files in theme. Submit a ticket on http://qode.ticksy.com/ so we could guide you how to do it. if you like.
3. What is the problem here? You can set it in Qode Options -> Header and Footer -> Header height
4. You can set it in Qode Options -> Header and Footer -> Scroll header top area
5. Not quite sure what you asking, but suppose you want break spaces in footer, just put “” tags manually in footer widget areas.
I add sixth question.
3. But logo size is still small.
Half of the menu is shown.
5. OK. I find it.
1. We don’t see any space now. Do you still have a problem?
3. Logo fits the header size, so if you need smaller logo you’ll have to upload smaller image in Qode Options -> Header and Footer.
4. Set those two options like this http://blinkpost.co.kr/?page_id=1452
6. You need to add widget in Sidebar widget area. http://screencast.com/t/WdIyLJr5tLeD
scroll down -> http://blinkpost.co.kr/image/menu_2.png
Half of the menu is shown. And logo size is reduced.
I tried small size logo upload. But still problem.
I want your demo site information on thumbnail image. But it does not appear correctly on my site.
3+4. Sorry, wrong link. This one is good http://screencast.com/t/o4qXyS59
Also, logo size is reduced since header height is smaller while scrolling. You can set same size for initial and scrolled header http://screencast.com/t/tYeC3eBzjSh
Half of the menu is shown. And logo size is reduced.
I don’t want see top menu when scroll down,
I don’t want logo size is reduce.
1+2. As we said before, set those settings as on screenshoot http://screencast.com/t/o4qXyS59 so menu will not be scrolled. For the logo, put same nambers in those fields http://screencast.com/t/tYeC3eBzjSh and logo will not be reduced.
If you have any problems, please submit a ticket on http://qode.ticksy.com/ and give us link to your site and temporary access so we could help you with issues.
8. We will inspect this.
7. http://blinkpost.co.kr/image/port.png I want your demo site information on thumbnail image. But it does not appear correctly on my site.
You set this long text for portfolio category name. Edit category names and give them short and meaningful names.
Thanks a lot for this theme! It’s one of the best themes I’ve ever worked with!
One question: Is it possible to deactivate the hover effect on the portfolio cover-images? By default, the image turns the color set as primary and it shows you a small link icon or magnifying lens and link icons. I would like to simply have the images without any effect, so the images are the link.
Thank you so much!
Unfortunately it is not possible with this theme. It would require changes in php files.
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