Discussion on River - Retina Multi-Purpose WordPress Theme

421 comments found

ecdj Purchased

A few questions:

1) Is it possible to remove the white space underneath the header menu and the first element on the homepage?

2) Is it possible to remove the “CATEGORY” section on a single portfolio page?

3) When using a one page layout it’s not possible when you are on a single portfolio page to go back to one of the sections on the homepage because the anchor of that section is placed behind the URL. (for example: www.website.com/portfolio/item1/#contact) is there a way to fix this?

QODE

Our support stuff has just replied to your ticket.

Qode

Default-user
ecdj Purchased

Thanks, replied!

QODE

You’re welcome :)

Qode

Hi Qode

I’ve just done the update and followed all of the instructions as per your post. However having installed the new version of WPBakery that comes with the Update the WP-Admin is telling me that there is a further installation required of visual composer and to download the new version from Code Canyon version 4.1.3. please advise if I’m actually running the correct version as installed with the theme version 4.1.2.

regards

Dave M

QODE

Hey Dave,

Yes, it is :)

Qode

Default-user

Thanks much obliged

regards

Dave M

QODE

You are welcome :)

Great theme, pre-sale question. Is it possible to use text and images in the about section? For example, I want to list several things about me and have a corresponding image for a few of the things, like text wrapped around an image kind of? Sorry to sound confusing =(

QODE

Hi,

Thanks a lot :)

You can build your own layout based on any element you see on any of the pages from our demo site :) Does that answer your question?

Qode

Hi Qode

Since performing the upgrade to River 1.2 everything appear fine apart from the social share buttons placed in the pages from the visual composer. I’ve tried to adjust it using css but don’t seem to quite have the correct elements can you advise. To see the problem visit. http://www.grimsthorpe.co.uk/visit/cycling-and-hire/ they look and apear fine on the posts but not when placed in the pages. Much appreciate your assistance.

regards

Dave M

QODE

Hey Dave,

Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can take a look and help you.

Qode

Default-user

Thanks

Hi Qode,

I’ve had an issue with the new update and have sent a few questions over on your support forum with no reply. Can you assist me?

Thanks!

—Lauren

QODE

Thanks a lot :)

bixamedia

Hi Qode, I’m still waiting for a response to this solution. It’s pretty frustrating that this ticket has yet to be resolved even though it was opened on May 26, over 22 days ago. Are you experiencing delays in your ticketing right now? I’ve heard great things about your support service but have yet to experience it myself. We performed a simple update on a demo site and the entire site formatting has been adjusted. We have not customized the theme at all. Please advise on how to move forward. I thank you for your help.

QODE

Hi,

We hired more people to handle increased number of support request and we need time to train them, so delay is possible, but we are not sitting here and not doing anything, but working very had, taking actions and trying to resolve this situation :) Just assigned your ticket to support team.

Qode

Hi QODE,

I just published my new site (really love the theme!) and noticed on the Firefox browser the footer “Social” icons do not appear. http://www.unarmedmedia.com/ Do you have any advice on how this could be fixed? Thanks so much!
QODE

Hi,

There is some problem with how FireFox is handling and rendering font awesome on your side. We need to try to locate the source of the problem, as it’s definitely related to your server. Please submit ticket to http://qode.ticksy.com/ and include WP admin access.

Qode

fermi Purchased

Hello,

I have a problem with Visual Composer and text fields.

TinyMCE is not loading in visual tab and I have to do all the work in plain text.

What can I do?

Default-user
fermi Purchased

I didn’t update, now this error has been solved. Thanks.

I have another error now, I have created a page to do a loop of entries (using template Blog large images), I have created a sidebar for this and I have chosen:
  • Sidebar 1/4 right
  • and the sidebar

But this is not appearing, which can be the problem?

QODE

Hey,

Please submit the ticket so our support team can take a look at your page and help you :)

Qode

Default-user
fermi Purchased

I do, thanks :)

how do I get the side section working? can’t see any reference to it in the documentation

QODE

Hi,

You should go to Appearance > Widgets > Side Area and drag widgets there.

Qode

adchix Purchased

HI – I had Visual Composer in the site before I added the them, but since adding and activating the them, Visual Composer no longer works.

QODE

You rated our theme with 1 star although problem in this case is not our theme at all. We would appreciate if you can change your rating as problem is some bug in WordPress which is caused by some plugin you used before.

adchix
adchix Purchased

I have done everything you suggested and still can’t use Visual Composer. I have also tried to replace the favicon via ftp and that didn’t work. Too much of a headache. I’m not going to change my rating.

QODE

Hi,

we are sorry that you have issues with our theme. Our theme has been sold many times and we haven’t had this kind of issues that we couldn’t solve. As we said problem was related with some plugin, not our theme. However, we understand your position and decision to give us such rating.

We have tried to login to your admin area to check your issue once again and try to help but our account has been suspended.

Best Regards

Qode

Hi gays, amazing and clean design, congratulations.

Before purchasing two custions please:

1) Slider contents are translation ready?

2) WooCommerce plug-in or any other “shop” type works?

Thanks.

QODE

Hey,

Thank you very much :)

1) You can create different slider for different language and use correct one on each language

2) Unfortunately not with this theme

Qode

I hope I can explain my question… after filter of one category in a portfolio, the “next” arrow does not go to next item in that category but to the next item in the overall portfolio…this doesn’t make sense to me. If visitor only wants to view all items in a filtered category, how is this accomplished?

QODE

Hi,

We are sorry you are not happy with the theme after give it just 1 hour try. You can ask Envato for refund. Thanks for the rating.

Qode

Default-user
MsJaszy Purchased

Four hours later, still only vaguely more informed than I was when I started looking at all of the tutorials, demo content and demo site. The Visual Composer IS fairly easy to use, however adding content exactly how you have in demo content does not create the same look as the demo site. So perhaps you might want to let people know that it’s not as intuitive as the demo site leads you to believe. Template pages would help or thorough instructions in the documentation would be awesome. I can see from your other theme that someone else has made a similar observation, good to know it’s not just me. I am requesting a refund. Thank you.

QODE

Hi,

We are not responsible for sales or refund so you need to contact Envato support and ask them for refund.

Qode

hi, how come the blog masonry page looks wider than the demo content? When i use the demo content, the blog masonry page is more narrow.

http://themeforest.net/item/river-retina-multipurpose-wordpress-theme/full_screen_preview/6059307
QODE

Hi,

I guess you are looking at this page: http://demo.qodeinteractive.com/river/blog/masonry/ (as I can’t see the page from link you provided).

There has to be small padding added to each element of masonry layout so they can re-layout on resize of the browser (responsive layout).

Qode

Hi, I’m thinking of buying this theme. Do I have to install the Visual Composer to get it to work properly or can complex layouts be successfully created without it?

QODE

Hey,

Thanks a lot :) Visual Composer is required for this theme :)

Qode

I bought this theme. I just want to know if there’s an html file in it?

QODE

You’re welcome :)

Qode

Default-user

Is there a way I could install the theme with it looking like the one on this site – with every page and everything?

QODE

Hi,

yes, our theme comes with demo content included that you can import. If you need hep with this we can assist at http://qode.ticksy.com/ :)

Best Regards

Qode

Hi,

I was interested in making the purchase of River Theme, I have my own shared server, could you please tell what requirements does that theme or Qode script have or I will end up like kemsei.

Thanks

QODE

Hi,

Thank you for interest in our theme :)

We are not sure about requirements, as we use VPS and dedicated servers in our company. I know lot of our customers use shared server, maybe they can help here?

Qode

Hi there,

Is it possible to have a separate, smaller logo just for mobile use? Right now my mobile menu button is overlapping my logo due to size of logo.

QODE

Hi,

unfortunately, there is no separate logo for mobile only. Please submit your ticket to http://qode.ticksy.com/ with link to your site and our support will send you necessary code :)

Best Regards

Qode

I’m totally new to WordPress – I bought this theme, I was wondering if I can get a little tutorial on how to use it or set it up, the theme itself.

Thank you

QODE

Hi,

since you are using WordPress you have to create your content in WP admin because it’s dynamic content read from a database, it’s not a static site. But still you can tweak HTML to your need using child theme, where you can override templates from main theme, you just won’t change your content in the code, you would edit it from WP admin area.

Best Regards

Qode

Default-user

Thank you

QODE

You are welcome :)

Hi, i don’t know how to enable four column footer . Every footer widget is displaying in just one column and i’m using Footer Column 1, Footer Column 2 etc… How can i enable this?

QODE

Hi,

our theme has four footer columns by default. Have you added widgets to Footer Column 4 widget area?

Best Regards

Qode

Default-user

Hi i have widget in column 1,2,4 and all displays in one column

QODE

Hi,

Please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can debug the problem.

Qode

HI, another question on my iphone 5 i cant see the sub menu arrow to display all the menu, and i watch my website on another smartphones with bigger screen and the submenu arrows show perfectly what can i do?

Thanks.

QODE

Hi,

please submit your ticket to http://qode.ticksy.com/ with link to your site and our support staff will take a closer look :)

Best Regards

Qode

rvank Purchased

Hi,

Which js doc controls the post and meta formatting for the latest post insert when using the visual composer?

Love the theme. Thanks, R

QODE

Hi,

yes, this makes more sense. :) If you want to change layout of latest posts shortcode you can do that in river/includes/shortcodes.php file. Function that renders that is called latest_posts and is located on 454 line of code. If you need any help setting this up our support staff can help at http://qode.ticksy.com/ :)

Best Regards

Qode

Default-user
rvank Purchased

Thank you! That is exactly what I was looking for and I got it all squared away.

QODE

Great :)

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