51 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I bought this template with the impression that it could work with the latest Joomla 3.2… mistake. I can’t install it now, it can’t even be uploaded using the Joomla installer.

It’s really a problem as I have a deadline, is there a way for you guys to have it updated asap? Please let me know how long this will take…

Many thanks!

4GraFx

Hi raudie1976,

have you opened a Support Ticket?? We will help you, should be no big problem :)

Cheers

Default-user

Hi I have repeated problems with the http://4grafx.ticksy.com/ not loading. Could you please email me directly at jlock1976-reg[at]yahoo.com and I will send you the details you requested.

4GraFx

Sorry but unfortunately Support over E-Mail isn’t possible :-( have you tried another Browser??

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I bought this template and have a few problems with the accordion and styling of the homepage being out of alignment, opened a support call and no response for 5days. 4grafx, get on with it

4GraFx

Hi ogdawodu,

yes, really sorry, we were in Holidays over Christmas, that’s only one time per year ;) have you opened a Support Ticket?? We have done this today!

Cheers

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

We need an update for Joomla 3.2….PLEASE this is really URGENT!!!

4GraFx

Hi Babylon5,

coming very soon ;) have you already opened a Support Ticket?? You can update manually and we will provide you with help if anything makes problems :)

Cheers

Default-user

I already did on November 13th. And till now I am waiting for the update…..

4GraFx

We have answered you on our Support Desk. Have you get an answer? Normally we check all Ticket very regular!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States

Im in the same boat with everyone else my WSflexslider goes into a infinite loop on load and other issues as well, my boss is about to fire me because I talked this theme up so much and i told him I would meet the deadline for getting it running please help me I’ve already opened a ticket and need the reply

4GraFx

Oh no dude! Can you please again open a PRIVATE Ticket and provide me with a FTP Access?? I will fix this for you, no problem!!!

Cheers

djhargrove

just saw the fix, thank you so much,

4GraFx

No problem dude :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users

It is possible to put 5 columns instead of 4 on the homepage below the slideshow? Thanks

4GraFx

Hi there,

sorry for the delay, we were ill! But sorry, this isn’t possible cause we use like most Themes a 12 Grid System and 12 isn’t divideable through 5 …

Cheers, Oli

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Russian Federation

Hi guys! Thank you for the best template for hosting!

It is very necessary for Joomla 3.2. After updating to 3.2 many things not working good.

antoniliyn

For two days there is no answer! Difficult to answer?

Need to upgrade to Joomla 3.2! When?

4GraFx

Hi there,

sorry for the delay, we were ill :( sure, we can guide you and make it work for you!! Please open a Support Ticket here and provide us with your FTP Access and a Live URL, we will fix it :)

Cheers

antoniliyn

Understand you! Excuse me, did not know that you were sick.

There’s a lot of things you need to fix. If to each fix can be sick again )

Just wanted to know when will the update for Joomla 3.2?

4GraFx

Hi there,

Update is available now :) please redownload Dude!

Cheers

antoniliyn

Thank You very very very MUCH !!!! )))) 4GraFx is BEST !!!

4GraFx

Thank you :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
gerryb Purchased

Shame! this is the only model that I bought on Themeforest that has a lot of bugs! I remember that the last update for today dates back to 25 June 13. remember that it is not compatible with Joomla 3.2 > ! money thrown!!!!!

Terrible is not recommended!

4GraFx

Hi gerryb,

the Theme is updated and has a lot of new Options and Improvements! Please download the newest Version!

Cheers, Oli

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

I agree with gerryb. I have bought over 120+ templates and had very very minimal problems over all, but this template, I cannot even install!

1) I downloaded the latest version. 2) Uploaded the quickstart.zip to my server and extracted it. 3) This is what I get when I run the installation: http://bit.ly/1lVASHa

I have tried putting it into root, subfolder, re-downloaded template, re-uploaded, tried uploading files individual, cleared my cache, tried using another browser, even another server.

I CANNOT EVEN INSTALL!!!

Default-user

2 days and no response? No response from ThemeForest either.

4GraFx

Hi centurypixel,

Sorry for the delay. We have no issues with the installations so far so please to have a better understanding of your issues and to offer a better response please open a ticket on our forum so we can elaborate the disscusion.

Support: http://4grafx.ticksy.com/

Cheers

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

I love your templates. Plesee I want to add music to each page of the site. 1. Is that possible? 2. Can you please suggest any module, extension to use. or if you have any, kindly send to me. Tnx. my email: peaceedotcom@gmail.com

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hello people! 4 days ago and no words from you? 4GraFx

please im having few error on my home..

Strict Standards: Only variables should be assigned by reference in /home/kabliss2/public_html/plugins/system/ws_titangallery/ws_titangallery.php on line 38

And more. Kindly assist. Tnx

4GraFx

Hi, Can you please open a Support Ticket and ask there for support? Oliver will get back to very soon.

Cheers

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 1-2 years

In which framework was developed? And if I want to add new positions as I do?

4GraFx

Hi,

RiverS was developed in Foundation 3 – 960px Grid. Regarding the “add a new possition” can you please elaborate? Thank you.

Cheers

Default-user

Sorry… module positions.

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