90 comments found

aledef Purchased

Hi, great work with Riviera!

I think there is still an issue with WP 3.9.1

I’m using Visual Content Composer to edit my Homepage and It looks like TinyMCE editor is still broken in Content Blocks. So, after udating my homepage it looks messy and I can’t fix it.

Any solution?

aledef
aledef Purchased

I’m browsing trough the database to fix that content block, but I canìt find it. Where is it supposed to be stored?

Thank you

cmsmasters

Thank you for contacting!

We would appreciate if you submitted us a support ticket so that we could see the issue form your end, as it appears to be fine on our installation. Just please add all the needed credentials and the support team will make sure to help you – contact support.

Thank you!

Hi I am having trouble getting my 4 recent projects (using the Home page 1 page from the dummy content) to be full width. For now I’ve fixed it using CSS to set the left and right margins to 2%, it was originally 0, for ”.post_type_shortcode article.one_fourth” but am curious how I should have fixed it. It shows four posts but there is a bit of extra space on the right of the fourth Recent Project. My settings for the Post Type Shortcode are as follows: Portfolio Projects Latest 4 do NOT show as slider show posts featured image show additional information

Default-user

disregard, there was a Twitter Bootstrap WordPress plug in that was messing up the padding and margins, deactivating the plug in fixed it, thank you.

cmsmasters

Thanks, glad to hear you are all set now!

Very nice.

cmsmasters

Thanks for your feedback! It is really important for us to hear.

Hello and thanks for your great theme. I would like to use it with the logo centered, and not to use the social links in the header,is it possible? with css changes? or header code change? Thanks Michal

cmsmasters

Thanks for contacting!

As to removing the icons – you can disable them in Theme Settings – Appearance – Header. Just please use an appropriate checkbox. And regarding logo – there in no such option in the theme, but is you submit us a support ticket, our support team will try to help you with this – submit a ticket. Just please make sure to add all the requested credentials to your ticket.

Thank you!

Hi! Great theme! Only a question. I use the layer slider plugin and worked good, but today i dont know why shows this messaje:

LayerSlider: old jQuery issue It looks like you are using an old version (1.11.0) of the jQuery library. LayerSlider requires at least version 1.7.0 or newer. If you are using the WordPress version of LayerSlider, you can try out the “jQuery Updater” plugin from the WP plugin depository. If you don’t know what to do, you can write us a private message from our CodeCanyon profile page. We need a temporary WP admin account (or a temporary FTP account in some cases) to solve this issue.

Do you know why? Thanks!

Default-user

Yes! I have the 1.1 version!! Im going to submit a ticket. thanks!

Default-user

Just submited!

cmsmasters

Thanks, the support team will make sure to reply to you as fast as they can.

Hello, I’m building a website with your great theme, and I want to have an album page. I see in the project pages there is an option to show images as an album. Is there a way to show an album in a page or a reguar post? I need it for the website images gallery Thanks Michal

cmsmasters

Hi again. You can make your images open in a lightbox by wrapping them like shown in a sample code below. Switch your text Block shortcode to a Text tab and make the image code look like this:

<a class="jackbox" href="http://yoursite.com/fullsize-image-url" data-group="img2"><img src="http://yoursite.com/thumbnail-image-url" /></a>

Thank you!

Default-user

Thank you, I will try it. Maybe consider adding an album shortcode in the up coming themeversions? I’m sure people will love it. Thanks again

cmsmasters

We will keep this in mind for future, appreciate your consideration.

Thanks!

aledef Purchased

Hi, are you planning to update Riviera to make it compatible with Wp 4.0? Is it safe to update to Wp 4.0 right now?

Thanks Alessio

cmsmasters

Thanks for asking!

Yes, feel free to update.

Thank you!

aledef Purchased

Hi, is it safe to update to Wp 4.1?

cmsmasters

Thanks for contacting!

In fact there is a small issue with Wordpress 4.1, you may fell free to update, it will not affect your website. The update is on its way, but if you wish to receive it right now, please submit us a support ticket, and the support team will provide you with it individually. Submit a ticket.

Thank you!

aledef
aledef Purchased

Take your time, there’s no huyry. I’ll wait for the update :)

Have a nice day and a great new year! Alessio

cmsmasters

Thanks, best wishes to you too!!!

aledef Purchased

Hi, I added a custom post-type in order to manage events in a client’s website. Now i need events to show up in homepage, so here comes my question. Is it possible to add a custom post-type to the “Post type” drop-down menu contained in “Set Post Types Shortcode Options” dialog? What template file should I modify and how?

See image here for better understanding: http://www.acsicraniosacrale.it/custom-post-type.jpg

Thanks Alessio

cmsmasters

Thank you for contacting!

As to customization – in fact we will not be help you with any of it within the support policy. We can only point you our what file is responsible for the Post Type shortcode, though we will not be able to advise you what you are to add to the file. Please check the framework/admin/composer/inc/post/composer_popup.php file. Appreciate your understanding.

Thank you!

aledef
aledef Purchased

I checked the file, and added the select option with the correct post type value. It works fine on the backend side, it stores the value, and I can see it selected after I update the post. But still my custom-type posts don’t show up in the website. By the way I understand your policy. Thanks anyway!

cmsmasters

Hi again. For front end please take a look at the shortcodes.php file, you will find code for this shortcode there.

Thank you!

Hi, The email that came with the purchase of this theme has this URL for the support forum: http://forums.cmsmasters.net/forumdisplay.php?3-Wordpress-Themes

But it doesn’t work. I sent a support ticket with the issue I am having with the website appearing only in grayscale but I’m happy to post it at the support forum if you can provide a working URL.

cmsmasters

Thanks for contacting!

Thanks for the ticket, the support team will take a look at it and reply to you as fast as they can. And as to the forum – as it is stated there, we are no longer running a forum, as the practice has proven that personal tickets are a much more effective and convenient way to provide help.Right now you can contact us either via e personal ticket (when investigation is needed), or here in comments (for basic questions). Appreciate your understanding.

Thank you!

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