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great work with Riviera!
I think there is still an issue with WP 3.9.1
I’m using Visual Content Composer to edit my Homepage and It looks like TinyMCE editor is still broken in Content Blocks.
So, after udating my homepage it looks messy and I can’t fix it.
I’m browsing trough the database to fix that content block, but I canìt find it. Where is it supposed to be stored?
Thank you for contacting!
We would appreciate if you submitted us a support ticket so that we could see the issue form your end, as it appears to be fine on our installation. Just please add all the needed credentials and the support team will make sure to help you – contact support.
Hi I am having trouble getting my 4 recent projects (using the Home page 1 page from the dummy content) to be full width. For now I’ve fixed it using CSS to set the left and right margins to 2%, it was originally 0, for ”.post_type_shortcode article.one_fourth” but am curious how I should have fixed it. It shows four posts but there is a bit of extra space on the right of the fourth Recent Project. My settings for the Post Type Shortcode are as follows:
do NOT show as slider
show posts featured image
show additional information
disregard, there was a Twitter Bootstrap WordPress plug in that was messing up the padding and margins, deactivating the plug in fixed it, thank you.
Thanks, glad to hear you are all set now!
Thanks for your feedback! It is really important for us to hear.
Hello and thanks for your great theme.
I would like to use it with the logo centered, and not to use the social links in the header,is it possible? with css changes? or header code change?
Thanks for contacting!
As to removing the icons – you can disable them in Theme Settings – Appearance – Header. Just please use an appropriate checkbox. And regarding logo – there in no such option in the theme, but is you submit us a support ticket, our support team will try to help you with this – submit a ticket. Just please make sure to add all the requested credentials to your ticket.
Hi! Great theme! Only a question.
I use the layer slider plugin and worked good, but today i dont know why shows this messaje:
LayerSlider: old jQuery issue
It looks like you are using an old version (1.11.0) of the jQuery library. LayerSlider requires at least version 1.7.0 or newer. If you are using the WordPress version of LayerSlider, you can try out the “jQuery Updater” plugin from the WP plugin depository. If you don’t know what to do, you can write us a private message from our CodeCanyon profile page. We need a temporary WP admin account (or a temporary FTP account in some cases) to solve this issue.
Do you know why?
As to the issue you have – please make sure to have the latest theme version, and if you have an older theme version, please download an updated theme archive from Themeforest and upload an update. Yet, should the issue persist, please feel free to contact our support so that we could take a look at that and help you – submit a ticket.
Yes! I have the 1.1 version!! Im going to submit a ticket. thanks!
Thanks, the support team will make sure to reply to you as fast as they can.
I’m building a website with your great theme, and I want to have an album page. I see in the project pages there is an option to show images as an album. Is there a way to show an album in a page or a reguar post?
I need it for the website images gallery
In fact, not quite sure to understand what exactly you mean. Could you please be more specific and perhaps provide an image of what you need to do, so that we could be sure we are on the same page.
Thank you, I want to know if I can have an image album same as this http://riviera.cmsmasters.net/project/images-album/ but inside a page or a post and not inside a project
Or if I can create this album as a project but not show it inside the portfolio, but show it only as a seperate page
Thanks for making it clearer. You can add the images using a Text Block shortcode (1 image per one shortcode) and arrange the shortcode into 3 or for columns to get similar presentation. Please let me know if I understood you correctly.
I want the images to act as an album and open in lightbox when clicking on an image. If I add the images using a Text Block shortcode they dont open in lightbox.
Hi again. You can make your images open in a lightbox by wrapping them like shown in a sample code below. Switch your text Block shortcode to a Text tab and make the image code look like this:
<a class="jackbox" href="http://yoursite.com/fullsize-image-url" data-group="img2"><img src="http://yoursite.com/thumbnail-image-url" /></a>
Thank you, I will try it.
Maybe consider adding an album shortcode in the up coming themeversions? I’m sure people will love it.
We will keep this in mind for future, appreciate your consideration.
are you planning to update Riviera to make it compatible with Wp 4.0?
Is it safe to update to Wp 4.0 right now?
Thanks for asking!
Yes, feel free to update.
Hi, is it safe to update to Wp 4.1?
In fact there is a small issue with Wordpress 4.1, you may fell free to update, it will not affect your website. The update is on its way, but if you wish to receive it right now, please submit us a support ticket, and the support team will provide you with it individually. Submit a ticket.
Take your time, there’s no huyry.
I’ll wait for the update
Have a nice day and a great new year!
Thanks, best wishes to you too!!!
I added a custom post-type in order to manage events in a client’s website. Now i need events to show up in homepage, so here comes my question. Is it possible to add a custom post-type to the “Post type” drop-down menu contained in “Set Post Types Shortcode Options” dialog?
What template file should I modify and how?
See image here for better understanding:
As to customization – in fact we will not be help you with any of it within the support policy. We can only point you our what file is responsible for the Post Type shortcode, though we will not be able to advise you what you are to add to the file. Please check the framework/admin/composer/inc/post/composer_popup.php file. Appreciate your understanding.
I checked the file, and added the select option with the correct post type value. It works fine on the backend side, it stores the value, and I can see it selected after I update the post.
But still my custom-type posts don’t show up in the website.
By the way I understand your policy.
Hi again. For front end please take a look at the shortcodes.php file, you will find code for this shortcode there.
Hi, The email that came with the purchase of this theme has this URL for the support forum: http://forums.cmsmasters.net/forumdisplay.php?3-Wordpress-Themes
But it doesn’t work. I sent a support ticket with the issue I am having with the website appearing only in grayscale but I’m happy to post it at the support forum if you can provide a working URL.
Thanks for the ticket, the support team will take a look at it and reply to you as fast as they can. And as to the forum – as it is stated there, we are no longer running a forum, as the practice has proven that personal tickets are a much more effective and convenient way to provide help.Right now you can contact us either via e personal ticket (when investigation is needed), or here in comments (for basic questions). Appreciate your understanding.
Nice demo content, reminder to all to add the plugins first from included plugins directory before importing demo content. Edit: I had some issues importing the demo sliders. Not a major issue, maybe I did something wrong. Figured it all out anyway, cheers…!
Thanks for your feedback!
Glad to hear you are all set now, should there be any other questions, please feel free to ask.
Hey guys, I am having trouble getting the twitter widget at the bottom of the page to fetch the latest tweet, it keeps using old tweets, is there a way I can fix this
In fact we really do seem to her this for the first time, there were no issue like this on this or other our themes. Please try looking it your page in another web browser, perhaps that is some sort of a cache. Yet, if the issue persists, please submit us a support ticket with all the needed credentials so that we could see what can be wrong – submit now.
I can’t find anywhere in the documentation how to make the 4 footer areas shown on the demo website. Usually there footer widgets but I don’t see any here. I hope I’m not missing something totally obvious!
I just realized that I when I say footer here, I really mean the bottom. It’s the bottom widget that I want to have 4 columns in.
I can see in the demo website that the css shows 1/4s. So unless I used a text widget with a lot of hand coding, I still don’t see how to do this easily.
Okay, I found it. It’s the column width in the widget box (at the bottom). Couldn’t be simpler except that I was thrown off by the red text that says for horizontal sliders only. Since I didn’t have any sliders in this region, I didn’t think it was applicable. I suggest you remove that note.
Yes, you have found exactly the needed setting, though not sure when you say “horizontal sliders”, as it should say “horizontal SIDEBARS”, and it does so on our installation. Does it look different on yours, please see the screenshot – view image.
Hi, first off, great theme! :o) secondly, a quick query. I want to be able to have the logo image appear on top of any content directly below it. This is because I want it to slightly overlay the content below the header. I have tried adding in “z-index:” with a large number to the image and header sections via style.css in Editor, but it isn’t making any difference. When I amend the properties on-the-fly using Chrome -> Inspect Element it works fine :o( Please assist me. Many thanks
As to your question – in fact can’t understand what exactly you mean. Could you please explain in more details what exactly you are trying to achieve, perhaps add an image, so that I could see whether we can help you with this.
Hey, no worries. Please check https://www.dropbox.com/s/40iknt2xnwsietu/RIchieLocoSiteIssue.png?dl=0 – I want the logo to appear above the content beneath it – at the moment there is a line going through the image with a slightly transparent overlay over it. I don’t want to increase the height of the header – just want it to slightly overlay the content below it. Please let me know if that is possible Thanks
Now see what you mean. In fact the theme was not initially designed for this, header is mean to be adjusted according to the image size. Appreciate your understanding.
Hi, does this mean that there is no way to fix this?
Hi again. In fact we will not be able to help you with this, as this is beyond the support police, which includes only the theme in its default functionality without any custom alterations. Appreciate your understanding.
I have an events page with a post type shortcode. I have added an excerpt to a standard post but it is not displaying on my events page, no matter what I do. I hope you can help. I’ve read and re-read the documentation.
As to your question – in fact we would need to see the site from your end to make sure to understand what exactly you mean. Please submit usa stupport ticket and will see how we can help you – submit now. Just please make sure to add all the needed credentials to your ticket.
Hi folks at CMSMASTERS,
I’m running a website with Riviera with WP 4.1.3.
Is it save to update Wordpress to 4.2?
Any plans for maintenance updates on Riviera? Or is development stopped?
As to the latest wordpress update – we have not encountered any issues with it on our test site, neither we have received any reports from customers so far. You can upgrade all right, yet, should there be any other issues, please feel free to submit us a support ticket about this.
As to your question about development – we will provide all the needed fixes, should the need occur, and all the troubleshooting help. We do not plan to add new features, but we will provide all the needed support to make sure all the initial functionality works well.
OK Thanks for your answer!
another question: I’m using Yoast SEO, but even when I disable the Riviera SEO option it gives me always an extra “title’ in the SEO title. How can I completely disable the SEO handling from Riviera?
Hi again. Could you please provide a website link, so that we could see the issue? You can also do this via a private message, please use a form on our website to submit us one – submit now.
As you can see there is IMAGO STUDIO ULTRAMARIJN (website title) placed on every page after the SEO Title specified bij Yoast.
I see, thank you for the clarification! Please proceed to SEO plugin tab – Titles & Metas, select Enable force rewrite titles and Save Changes. The screenshot might be helpful. Please let me know about the results on your end.
I see, thank you for the clarification! Please proceed to SEO plugin tab – Titles & Metas, select Enable force rewrite titles and Save Changes. The screenshot might be helpful.
Please let me know about the results on your end.
Yeah,that will do the trick! Thanks a lot!
Thank you for getting back with the results, glad to hear everything is fine! Please feel free to contact us if any further question occurs.
So far this theme is working well for us. One thing that could be improved is the Tour shortcode. There is currently no way to change the order of it once it’s built. Is this a possible future improvement?
Thanks for contacting us and for your suggestion!
Though we aren’t planning to implement such changes, your idea will be taken into account. Thanks again!
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