40 comments found

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi Judagofa. that is in the theme configuration. I have not really done anything yet. If you have skype I can let you take a look at the admin panel. There is very little you can’t do from there. It is very comprehensive and easy to deal with.

Nigel

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 3-4 years

Good morning,

After changing my site started to give seguinter errors:

the banner

THE timthumb error has occured

The Following error (s) occured: Could not find the internal image you specified.

Query String: Timthumb version: 2.8.10

And the images do not appear in the Featured Product Scroller.

What can it be?

linharex

Please create a new ticket at http://support.9magentothemes.com/open.php for getting better support.

Kind regards

Default-user

ok, I create

Default-user

I created, just that so far there was no answer!

linharex

Hi,

I have replied, please give us your information via the ticket! Then I will help you fix the problem!

Best regards, Linh

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Linh,

can you please fix the problem with the height of //div class=”cooslider”//. Any time I try to decrease the screen size, the width of slider changes accordingly, whereas height seems to be fixed. As a result a gap appears between slider and product list for smaller screens. The testing has been done on Firefox 20.0.1.

Thanks, Arsen.

linharex

Hi,

We have just update the demo, could you please try to check it again!

Best regards, Linh

Default-user

It is fixed now. Thanks for prompt response.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi Linh,

I can’t see where to edit the ‘Custom Tab’ on the product page in the back end?

Your help would be greatly appreciated. Thanks Richard

linharex

Hi,

The Custom Tab can be changed here: MagenThemes -> MT Robel Admin -> Configuration, then click to open “Static Config” tab and edit param “Static Product Tab Description: “

Best regards, Linh

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

can be configured sales and new labels?

linharex

yes of course!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

ok, I see labels in sea violet demo, other quesion is possible show new products block, featured products block and sale products blocks in home?

linharex

Hi,

The theme just has 2 product block at homepage, but you can modify the theme to show more than 2 product blocks!

Best regards, Linh

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hello I’m a magentor user not dev for 5 years and boutz this code. but after install I don’t hav ethe slider on homepage or a menu navigation. Do I Have to buy an extension for the slider ? can someone can help me to put the right code on the cms homepage for the slider and the products ? same for the menu : i’ve created categories and products actives but I still see no menu. I definitly needs help or a good wiki for this theme. thanks a lot. Antoine

linharex

Hello Antoine,

The MT Slideshow extension was included in the theme package. Please feel free to read the document to know how to install and configure it.

Cheers! Linh

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi! We are using a multistore instance of magento and when we are trying to add product to cart (theme is installed for one of stores) that has required custom options we got main site landing page in a popup window? How do we fix that?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Do the product settings offer the ability to remove the shopping cart icon that appears in the lower-right corner of their photo/description box? ...In my particular case, I would NOT want to allow customers to add a product to their cart until they’re at the full product page…

linharex

Greeting!

it’s ready to remove that button.

Cheers Linh

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
kleddo Purchased

Could you please tell me, where I can disable/hide the twitter module from the frontpage? I only found options to set up the twitter parameters in the backend administration. But where can I completele hide the whole module? If I delete all the twitter parameters, I get an empty twitter module buts its still there.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
kleddo Purchased

Could you please tell me, where I can disable/hide the twitter module from the frontpage? I only found options to set up the twitter parameters in the backend administration. But where can I completele hide the whole module? If I delete all the twitter parameters, I get an empty twitter module buts its still there.

linharex

Hi,

Thank you for purchasing our theme, please open the ticket here: http://support.9magentothemes.com/open.php and include your site information in the ticket message (Site url, admin info, ftp and database information, please include phpmyadmin url!), then let me know your ticket number, we will help you do it!

Best regards, Linh

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi, I set my twitter account but still not show my twetts. When i put yours account (9magentothemes) show all yours twetts. I test with other twitter account and not work too. Whats is happen? Regards

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Absolutely incredible support! Well made theme. Thanks!

  • Has been a member for 2-3 years
  • Australia
  • Exclusive Author
  • Sold between 1 and 100 dollars
  • Bought between 100 and 499 items

I get a 404 error trying to access

MagenThemes -> MT Robel Admin -> Configuration and MagenThemes -> MT Slideshow -> Configuration

I have followed the documentation to the word twice and both times this has happened. Any Suggestions? help would be great!

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi I posted a ticket to your support forum but have had no reply.,

the home page layout seems limited to your slider and the logo slider and the product slider.

I want to have some custom html fit between the slider and the product grid.. this theme doesn’t seem to allow for that… can you help.

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

I am also curious about the question that the above user (hudsondonovan) has asked, as it will be critical for us to be able to add static blocks right after the slider as well.

Thanks,

K

  • Bought between 1 and 9 items
  • Estonia
  • Has been a member for 0-1 years

Why is there no buttons for next and previous product. I cannot buy this because of the buttons.

Default-user
gerdo Purchased

okay there are the buttons, did not see it. But I’m having the same problems as others here. Home page product list background is white and will not change. product itself background is white, thats ok. Top banner does not work, shows only loading icon. And MT slider doesnt show images. error shows: Undefined index: detail in ProductsScroller.php (line 268)

Default-user
gerdo Purchased

These got fixed by changing “js” folder permission to 777. But the slider is still not working correctly in Internet Explorer. Shows only one image

  • Bought between 1 and 9 items
  • Brazil
  • Exclusive Author
  • Has been a member for 3-4 years

How to add a external link in the top menu (categories)?

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I purchased this design, I am tring to set it up on magento 1.7.0.2, but there are some errors after I copy content of mt_robel_template.zip.

Is it works with magento 1.7.0.2 ? Is files in mt_robel_template.zip are compatible for magento 1.7.0.2 or I need some other files ?

Thank you, Ilia

linharex

Dear Ilia,

Yes that template installer is for magento 1.7 and magento 1.8

Please feel free to open a ticket at http://support.9magentothemes.com/open.php for getting support

Thank you!

Default-user

Thank you, I success with installation. I have some question about mt cool slider, when I scroll down/up with mouse above the slider, there is no response. (I checked it with chrome and explorer 8 ) Can you help me ?

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Mexico

Hi, do you know how could i integrate your ecommerce with an inventory like a ERP, or other type of inventory?

linharex

Hi,

Thank you for interesting in our magento theme.

The ERP system is not the part of the theme, the ERP Embedded/Integrated will run as the 3rd magento extension, you can try to google this keyword “magento erp integration”. As I know, there are some ERP Integrated Extensions for magento available.

Best regards, Linh

by
by
by
by
by
by