190 comments found

vickyp9 Purchased

Hi,

Great Theme Buddy.

It looks this is not compatible with child themes as I cant seem to get it work with the basic of the changes. Can you please confirm.

Below is my child theme’s style.css /* Theme Name: Robust Q&A – WPQA Child Theme URI: http://example.com/robust-qa-child/ Description: Robust Q&A – WPQA Child Author: Erik Stern Author URI: http://example.com Template: robust-qa Version: 1.0.0 Tags: light, gray, white, one-column, two-columns, right-sidebar, flexible-width, custom-background, custom-menu, theme-options, translation-ready Text Domain: robust-qa-child */

@import url(”../robust-qa/style.css”);

Regards, Vicky

Default-user
vickyp9 Purchased

sincee the theme doesnt support spam feature, tried installing various antispan/captch plugins but none showup on the comment screen…am i missing out on anythn. plz reply…its been over 2 days

Default-user
vickyp9 Purchased

Hi, Have been trying to get some answers on the basic features required for setting up a blog based on this theme…namely, antispam, Facebook/social media integration, Captcha on comments form, child themes….with no success so far.

other support comments have mentioned that while this theme doesnt support these features but other plugins can be integrated with this. However have tried integrating more than 50 plugins, none seem to work. Will drop this theme for the timebeing, look forward for revised version with integrated features or compatible with other plugins.

esterndesign

Hi,

Sorry for the delay in response time, been crazy busy on my end.

- Not sure about child themes. I don’t have much experience with them and how they work with parent themes. I would say out of the box this probably does not support child themes or this being a child theme for a parent theme.

- As for a SPAM feature, there is CAPTCHA support where you can add that to sign up forms and there were some comments about SPAM support that another member posted that seemed to work well for them: http://themeforest.net/author_dashboard?utf8=?&filter=all&term=spam#comment_7473177 . Not sure if this could help you with your SPAM issues.

- I would assume that it is hard to control the comment and answers SPAM since those members registered for the site. I tried to set some standards around how the users got onto the site.

- Social Media integration is broad but there are some sidebar plugins or other plugins that you can add to a sign up page that could integrate for signup or login. This would require some coding on your end and is not out of the box. I have seen this week pretty well for when it is a sidebar widget, not ideal from a user flow / registration but will add that support to you site. It has been a while and don’t recall the plugin they were using.

Best of luck with this.

Hi,

I emailed you about an issue with the users profile link in Comments on Answers.

Thanks

Default-user
jmalevic Purchased

Hello,

Thank you for the quick reply. Just to confirm, the latest download file has this issue fixed? Could you please advise which file(s) was amended?

Thanks again

esterndesign

Hi.

Yes you can redownload and you just need to update comments.php.

That is all

Regards. -esterndesign

Default-user
jmalevic Purchased

Thank you

Hello,

I would like to know if there is RTL vertion and PO file for Hebrew translation. I’d like to use it in Hebrew.

Cheers

esterndesign

Hi,

Not at this time. Sorry for the inconvenience.

Regards -esterndesign

cancasa Purchased

This is the theme i bought and still can’t get the social plugin to work with it.

Default-user
cancasa Purchased

The widget the doesn’t work is called ‘New Members’. The links inside keep giving 404 errors.

Default-user
cancasa Purchased

I just figured out the reason why the widget wasn’t working. It was caused by a plugin conflict with Ithemes Security.

esterndesign

Hi,

1. Looks like the FB thing seems to be working on your site. All good now?

2. This is a WP setting that allows registered users to post. Just disable the parts about has to be approved in the wp admin.

3. I see the members widget working as well

Glad you seem to be getting things into place.

Regards,

-esterndesign

Hello Author:

4 things I need your response to.

1. Why don’t you have a ChangeLog on your theme page – I noticed you recently updated the theme on 24 November but I don’t know what updates were made since you don’t have a ChangeLog.

I uploaded the new file but it still shows the version as 1.0 – why is that and what update did you have on 24 Novemeber?

2. Why don’t you have a social share feature on your theme – you can’t be indifferent to this any longer and tell buyers to go install some social plugin. At least 2 of your competition on ThemeForest have it. Also plugins just clog up my site – the less the better.

3. Can users now socially register?

4. I cannot upload images both when using my laptop and via mobile – why?

Thank you.

esterndesign

Hi,

1. There is a change log posted here on the wordpressqa.com site: http://wordpressqa.com/changelog/. Just comments.php file is needed with the most recent update.

2. As i have mentioned before, this is suited best for a plugin. When social apis and procedures change due to security or what not it is better if this was done via a plugin. It just requires a plugin to have the php code to paste where you want in the theme. Most these days do and would be safe to use.

3. Users can use a plugin to do this and login. I tested: https://wordpress.org/plugins/oa-social-login/faq/ and was able to get the plugin to work. Just needed to follow the directions that came with each plugin and the supporting site to link it to each social network. I was able to connect to a FB app without any issues. There were some steps to get there but it was all outlined with the plugin’s website.

4. This these doesn’t support upload of images to a post. If you are having other issues with standard uploads to wp, then i would make sure that there isn’t a plugin that is preventing you from doing this. I don’t think there is anything in the theme to prevent you from doing this action. Functions are around Q&A and users data only.

Regards,

-esterndesign

cancasa Purchased

I set the user role to ‘Author’ for everyone but users are unable to edit their own posts when they make a mistake. Can you let me know hoe I can get this option to work becasue users often spell incorrectly or want to edit their post without having to contact admin.

Thanks

esterndesign

Hi,

I don’t seem to see any issues with your avatars on your site. All seem to be working as designed. Even on this link you provided they seem to be fine.

As for default avatar you could replace the standard ones that come with the theme if you wanted just find the files in the theme images folder, they are called default-user-avatar-1.jpg there are 6 of them.

Also that comes with this theme is the ability for someone to upload a custom avatar via their edit profile page. They can add any image they want to use to make it more custom. I would recommend this direction for better personal branding.

Hope this helps.

Regards,

-esterndesign

Default-user
cancasa Purchased

Thank you esterndesign. On Firefox it shows blanks when a new member without an avatar comments but in Chrome it shows tha image as broken. I’ll see if changing the ddefault avatar will make a difference.:)

esterndesign

Hi,

I still don’t see what you are referring to even in FF. Every icon seems to be fine.

Regards,

-esterndesign

Does this theme allow a user to post an anonymous question?

esterndesign

Hi,

At this time no. A user must be logged in as a member to post questions to attribute the post to an author and other post data.

Thanks for the question.

Regards,

-esterndesign

Hi, I am very interested in this plugin but before I make a purchase, can I seek clarification on this: can i display photos when asking or answering questions? Thank you.

esterndesign

Hi,

There is no ability to add in photos to a question or answer. The theme does standard text postings. You can as an answerer add in a link to reference a source you might have gotten the answer from or a reference point.

As an admin you could always go into posts and add them but i don’t think that is what you are looking to do.

Regards,

-esterndesign

cancasa Purchased

Hi Can you tell me how the duplicate content feature works?

Thanks

esterndesign

In what context?

Default-user
cancasa Purchased

It says in your theme details under ‘Admin’ features that it contains a duplicate content feature. Please direct me to where that is on the theme. Thanks

esterndesign

Hi.

It is built into the posting logic. So on each question answer or comment you won’t be able to do the same one on a single question. You could repeat on a new question.

Hope that clarifies things.

Esterndesign

cancasa Purchased

One problem I face regularly is when someone asks a question, they respond to questions by using the Answer form instead of the comment form. You need to set it up so that people asking the questions can’t comment by using the ‘Answer’ form, only the ‘Comment’ form. It’s really frustrating because it starts to resemble a Facebook post with no distinction between answers and comments.

Default-user
cancasa Purchased

I know that my friend but let me ask the question again differently. How do I stop the person asking the original question from using the Answer box instead of the Comment box. Do you understand?

Default-user
cancasa Purchased

Also, is there a way to darken/bold the text where it says ‘Add a comment’ to make it more visible to users so that they might start using the comment feature instead of the answer box?

esterndesign

You would need to write some custom logic to either hide the answer box for the author of the question. You can look at the logic that is in single.php where the answer form is shown. There is some logic already in there that checks if the admin has disabled answers for only admins and experts to answer. You could do something like:

// Check if current user is NOT the author of the questions
if ($post->post_author != $current_user->ID) {
   //show the form code
}

You can modify the CSS to suit your needs of changes to styles like this.

Regards, -esterndesign

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