92 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Ireland

Hello.

Is there any way that I could add pagination to the 2-column portfolio?

gljivec

Hi,

for support please write through the contact form on my profile. Thanks.

Best regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi dude!

I bought this theme just for the slider that you used, so I would like to know how to use the slider of this theme in another?

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

Can anyone please help me. I’ve emailed support and commented previously on certain topics. I have some questions and want to get direct support. I have purchased the theme and if you need me to download the license I can do that and send it to you.

Thanks,

Mike

gljivec

Hi,

if you emailes to us support will answer you today.

Best reagrds.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
chadks Purchased

Awesome theme!

Is there anyway I can get the Demo content? If so, how do we proceed.

Thanks,

Chad

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States

I was hired by a company who had previously hired someone else to complete the site, but they have stalled in their service. I have some questions I would like to ask on the support forum but cannot because I do not have possession of the purchase code. Do you have a suggestion for me to get support from you?

gljivec

Hi,

the one who purchase the theme need to send mail via my profile if you wish support.

Best regards.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Love the template, but how can I change the name

Project details: Project URL: premiumcoding.com

to

Concert details: Watch Now: www.live.com

Example: http://rockpalace.premiumcoding.com/demo.php

gljivec

Hi,

for support please send myil via my profile.

Best regards.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
rodvaN Purchased

Galleries and Sliders autoplay are not playing automatically. Nor even in your demo. How can I enable them? I also made other 4 more important questions via your support forum.

Default-user
rodvaN Purchased

I also found that when I set Portofolio categories they are not replicating, so It results on empty portfolio categories, that really have items inside of them. Why is this happening?

gljivec

Hi,

for support please send mail via my profile.

Our support team works weekdays between 8am and 6pm. All support tickets will be answered within 24 hours, execpt on weekends. So if you post your question on Friday after 1pm, you can expect the ticket to be answered on Monday.

Best regards.

Default-user
rodvaN Purchased

Ok thanks.. Quick question.. Can I create multiple Homepages? I need to create many landing pages but I cant.

gljivec

Hi,

just create new page and select home page template.

Best reagrds.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
rodvaN Purchased
Having this issues with WPML http://wpml.org/forums/topic/problems-when-activating-wpml/#post-389320 its marking me this specific error: SyntaxError: invalid property id http://ccocoa.com/wp-content/themes/rockPalace/js/jquery.anythingslider.video.min.js?ver=1 Line 8

and it mess up my entire site. Any idea why?

gljivec

Hi,

for this kind of support please write through the contact form on my profile.

Thanks and best regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there. The theme seems to have http://wpaudioplayer.com/ built right in? Is there any way to disable that? I’d rather using the HTML5 Audio tag.

gljivec

Hi,

sorry but not by default. This would require some custom change.

Best reagrds.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I can’t find the demo content anywhere on your support forum. Can you link me?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hello

is very strange, but in a new installation I have this error message,

can you help me please?

Parse error: syntax error, unexpected $end in /usr/home/Zfu6V7OMi3Vw/humorsinbarreras.com/web/wp-content/themes/rockPalace/includes/menu.php on line 17

gljivec

Hi,

please write through the support tab in theme’s description for support. Thank you.

Best regards

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
rodvaN Purchased
I keep with problems when using WPML. Mainly for the footer: http://ccocoa.com/en/who-we-are/history/ You can see the footer doesnt stay gray, but it gets white and buggy. Also when you load the main page http://ccocoa.com/en/ I cant find where to change the slogan and all the widgets from the english version. What can I do?
gljivec

Hi,

for support please write through the support tab in theme’s description. Thank you.

Best regards

Default-user
rodvaN Purchased

I just submitted a ticket. I am very frustrated, I cannot find how to translate the Home page and Menus. Please help me out.

Default-user
rodvaN Purchased

By the way, on the portfolio entries I cannot translate anything. I thought the whole theme was WPML ready

gljivec

Hi,

support will be provided in the ticket. What is your ticket’s number?

Best regards

Default-user
rodvaN Purchased

Ive been waiting more than 24 hours #47405 and no one has answered my problem. This theme appears to not be WPML ready at all. Been struggling A LOT with it.

gljivec

Hi,

our support answered in the ticket, so further support will be handled in the ticket.

Best regards

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