12 comments found

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Latvia
  • Referred between 10 and 49 users

Such backgound in Outlook 2007 can’t be displayed.

Gifky

Hi vladislavs,

Actually the background will display in Outlook 2007 because Outlook supports background images for the body tag :)

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

How can i download novecento wide bold font ?

Gifky

Hi darkslordd,

Thanks for purchasing Rocket Mail. You can download this font from http://www.fontsquirrel.com/fonts/novecento-wide (as mentioned in the help documentation).

Regards.

Default-user

Thanks for quick response…

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I bought this for mailchimp thinking it would work like any other template in mailchimp. I am really disappointed that it is really only one large photo. Did I do this right?

Gifky
Gifky Author

Hi sunnycoastkids,

Thanks for purchasing Rocket Mail, for sure you are doing something wrong :) because it should be editable in Mailchimp and not just as a “large photo”, are sure you have followed the steps written in the documentation under the “Using the template in Mailchimp” section? if you followed the steps and still you can’t get it to work correctly just send me gifkynet {@} gmail.com the compressed file which you uploaded to Mailchimp so I can investigate that issue.

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I like this email template and your email templates in general. My company uses a email service called swiftpage.com for our email campaigns. Are you familiar with this service and do you know if I will be able to utilize your email templates? Thank you!

Gifky
Gifky Author

Hi hecticlyrelaxed,

Thanks for your interest in my templates, I’m glad you like them :)

I have checked that website and they don’t mention whether they allow HTML importing or not. If they allow it you will be able to use any of my email templates since they are all pure HTML. So it is best to contact them if you can import HTML template with their service or not.

Regards.

Default-user

Thanks for the reply, I went ahead and ordered up the package and gave it a try. Everything went pretty smooth, and it looks like I will be able to utilize your templates. Only issue I see on the test emails is that the .png images in the document are appearing black on the emails.

Gifky
Gifky Author

Hi hecticlyrelaxed,

Thanks for purchasing Rocket Mail, that issue happening with png images only or with the rest of layout jpg images? and which email program you are using to view the email?

If none of the layout default images appear in the email then you need to host them online (for example on your website) then you need to update the location of the images with the new location where you host them, if the that’s not the issue forward the email to gifkynet {@} gmail.com so I can check it out.

Regards.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
gskow Purchased

Never mind, found it.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
gskow Purchased

The instructions provided are not working for import to MailChimp. Are there any frequent problems people run into you can share?

Gifky
Gifky Author

Hi gskow,

Thanks for purchasing Rocket Mail, I don’t know exactly what is the issue you are facing, just make sure the compressed file and the files inside it which you upload to Mailchimp don’t have any spaces in their names.

If the problem not solved send me copy of the zip file to gifkynet {@} gmail.com

Regards.

Default-user
gskow Purchased

I just emailed you. Looking forward to your reply.

Gifky
Gifky Author

Just replied to your email.

Regards.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United Kingdom

Top Template, Using on my site and looks very professional

Gifky
Gifky Author

Hi credit4everyone,

Thanks for purchasing Rocket Mail and for your great feedback, enjoy using it :)

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Teastreet Purchased

Are there any instructions available on using this template with Constant Contact?

Gifky
Gifky Author

Hi Teastreet,

Thanks for purchasing Rocket Mail, please send email to gifkynet {@} gmail.com so I can send you the instructions.

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, Should the live preview work?

Gifky
Gifky Author

Hi digitalretouch,

Had hosting changes, live preview should be back now :)

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there,

I want to buy this and use Layout #2, but was wondering if the layout was expanded to 728px wide so that the left column is about 500px, would it affect how it renders on mobile? Would it still keep the responsive functionality?

Thanks

Gifky
Gifky Author

Hi jonnya00,

It is not advised to expand the width of the template that much since many of the email clients (for example Gmail, AOL Mail, Yahoo) will show a horizontal scrollbar.

Rocket Mail is not responsive. It gets scaled to the device dimension, so if you expand width it will become smaller on devices.

Regards.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • United States

Does this template work with constant contact ?

Gifky

Hi SIIN,

Thanks for your interest in Rocket Mail. This template will work with Constant Contact but Constant Contact allows importing HTML templates only by using the advanced editor (which is a code editor) so you need to edit the template first in any WYSIWYG editor (such as Microsoft Expression Web, Dreamweaver, etc…) before importing it into Constant Contact.

Regards.

SIIN

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Can I use this template and import it into Outlook to create an Outlook template? Due to privacy issues, my firm only allows emails to be sent directly from our own exchange servers i.e.: MS Outlook.

Gifky

Hi Jagstyles,

Thanks for your interest in our templates.

We do not recommend sending this template from Outlook as Outlook modify the code which could break the layout on some email clients. It’s best to use professional email service like Mailchimp.

If you are looking for a template that can be sent from Outlook please check out Fresh Newsletter and Delicious Mail 1 & 2.

Regards.


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