84 comments found

I have this theme installed for a site that is on a addon domain. Such that the private repository install of the plugin fails. Is there a place for me to manually download the Tickera Shortcodes Plugin?

tickera

Hello,

Tickera shortcodes plugin comes with Rocketick theme. Open themes folder and navigate to /inc/plugins/tickera-shortcodes.zip Unpack it and add it to plugins folder. Let us know if you run into any more trouble.

Kind Regards, Tickera Team

joshminnie

Thank you! Exactly what I needed.

Is there a XML Feed to import the theme? Is there a special page to display everything on the homepage?

tickera

Hello,

In order to display pages just set up the menu and pages will appear. If you need XML file please send us e-mail to support@tickera.com and we will send you the file.

And yeah, also make sure in Settings>Reading option “Front page display” is set to “Your latest posts”.

Kind Regards, Tickera Team

Default-user

Where does the contact form go? I don’t know where the e-mails are going? What is the setting to change it?

tickera
Hello, The mail is sent to e-mail you have set up upon installation of WordPress. You can change it in sendcontact.php There should be this part of code
$to = 'get_option('admin_email')';  
change it to
$to = 'your@mail.com';  

Let us know if you run into any trouble.

Kind Regards, Tickera Team

Can I add text to the home page below the counter? I’d like to add a description of the event there without an additional tab/division line.

lifestyleofachievement.com/wp

Kind Regards, Mel

Default-user

I can do that. Thanks!

Default-user

Got it on there, but not happy with the extra blank space below the Home page title/line. How do I put text below the horizontal line and the page title Home or take out that empty white space?

tickera

I’m not sure what is problem looks like so if you could post your website with explanation or maybe post a screen shot what would you like to do and we will help you achieve it.

Kind Regards, Tickera Team

I’m having issues with the responsiveness of my slider. I’ve tried using the exact dimensions from your demo photo slider image, and am still having issues. Are there specific dimensions I should be using that I overlooked?

Default-user

Thanks for the reply!

The site is, inspiredskimovietour.com

And it’s tiling the slider image, and I’m just not sure if I’ve over looked a setting or something to get rid of that.

-PH

tickera

Hello, Sorry for late reply. What you need to do is open slider post and remove the image from ‘Overlay pattern’ meta box and upload it as featured image. That should do the trick.

Kind Regards, Tickera Team

Default-user

Worked perfect! Thanks so much!

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