115 comments found

WooCommerce support?

Hi, I have wordpress installed on my server. How can I apply this theme to it so that all functions/menus and graphics correspond?! I tried searching youtube with no luck! Great work by the way and thanks!

tickera

The image that you have in content should be removed and set as featured image that you can find on the right of the slider post options. Send us a e-mail to support@tickera.com and we can send you demo content.

Kind Regards, Tickera Team

Default-user

Thanks, i sent you the email and i did feature the photo and removed the one i had placed in there but it still doesn’t cover the entire area of the slider. What should I do? Does the photo have to be made bigger?

tickera

We have sent you an e-mail :)

Hi,

Before I purchase, can you please give me some details on the following:

1. Does the theme support standard WP registration for users? (Where is the “registration” area?) 2. Can users see the history of their purchased tickets inside their account? 3. In what form do users receive tickets after payment? (PDF? PNG QR code? by Email? a link to a downloadable file?). 4. Can we add additional input text fields in Checkout page? (Now, there is only Name, Last Name and Email fields)

Thank you, Joe

tickera

Hello :)

1. No it does not support registration for users. 2. They can not see the history of the purchased tickets. 3. Users receive PDF document with ticket ID, QR code or bar code. 4. Currently no but that is currently in our update queue.

Kind Regards, Tickera Team

One more question:

Is Tickera plugin is included in the price of the Theme?

Thanks, Joe

tickera

Hello, Free version of Tickera is included into the theme for more information about Tickera you can checkout tickera.com. Kind Regards, Tickera Team

It is compatible with wordpress 4.1?

tickera

Hello,

Yes it is :)

Kind Regards, Tickera Team

Hello! Great theme! I have my home page in Spanish, but i want to create a second home page in english… with the same content i have in spanish… but in english (i can translate it myself) because we are lunching in the US soon… Can it be done? http://conceptos.urgenciauc.cl
tickera

Hello, Thank you for the nice words :)

There are multiple plugins that you can use to achieve such result but I would suggest these two:

http://wpml.org/ – paid https://wordpress.org/plugins/polylang/ – free

Kind Regards, Tickera Team

1nst3p Purchased

Hello,

Having a few problems with the theme you can hopefully fix.

Firstly the menu items aren’t highlighting in accordance with where the page is currently scrolled as per the demo. Why is this? I can’t see anything in the docs about this.

Second: When the nav bar switches to the select input for mobiles, the nav logo sits behind the drop down.

Also: We want to reduce the height of the slider so it’s not full screen. I’ve put a small fix in the common.js to set a max height but this results in a flicker on scroll of the nav bar. Can you advise a simple way to do this in your code without having to resort to a fixed height and loads of media queries.

Thanks, J

Default-user
1nst3p Purchased

Hi, I have followed your instruction – I cannot find any figure to put in this script that makes any difference to the problem. Can you explain how this is calculated so we can make the correct change. Have tried everything from minus figures to up to 500!

tickera

If you have your website online could you please send us your ftp information to support@tickera.com and we will help you with the issue.

Kind Regards, Tickera Team

Default-user
1nst3p Purchased

Sent – thanks! :-)

M7music Purchased

Is there any way to change the spacing on the slider font? The way the “C” and “T” in my title are almost touching is driving me crazy.

http://www.electroacoustica.org/

Thanks!

tickera

Hello,

In style.css on line 283 there is this class .event-info h1 Change it’s letter-spacing to 0.4em or even more if you think you need.

Kind Regards, Tickera Team

Hi developers,

when loading the home page, it takes a few seconds before the huge slider pops up. Before it pops up, if I try to scroll down, everything flashes very fast.

I am willing to buy this theme but I would like to know if you guys can fix this bug?

tickera

Hello,

Sorry for late reply. We will fix that in our next update.

Kind Regards, Tickera Team

Hello,

I bought this theme and Tickera this week and my website looks fine, but there is still someting how is not really good… The menu is nice but when I am on a mobile or when I reduced the size of the browser, the menu becomes really ugly, like if there was no CSS anymore. (default style of the HTML). Is there a way to fix that ? Or do you have a proposition to improve the mobile version ? The website: www.whatisbass.ch Thank you!

tickera
Hello, Sorry for late reply. You can style drop down box you can find more information here. http://bavotasan.com/2011/style-select-box-using-only-css/

Kind Regards, Tickera Team

HI, nice theme, may I know is it possible for visitors to register event on this theme? Something like event listing (Pay or free). Because I cannot see in theme tabs which visitors can do this.Thanks

tickera

Hello,

Thank you :)

Visitors can not register events on this theme. It is designed mostly for promoting single event (concert or conference). It has also free version of Tickera plugin to sell tickets with.

Kind Regards, Tickera Team

I was pretty pleased with the theme until I looked at it on a mobile device. For a responsive layout, it’s got a hideous menu when viewed in a small window on a desktop or on a mobile device.

I saw the response to a similar comment, but the solution solution is “you can customize the menu with css.” This option is clunky and STILL ugly. Why not a simple hamburger icon? I feel fairly ripped off because of this major oversight.

tickera

Hello,

Thank you for your comment. We have added menu update in our update list and should be done by the end of the next week.

Kind Regards, Tickera Team

phccm Purchased

Hi,

I have tried uploading this theme, both with FTP and via wordpress itself (v4.1) but I continue to get a 500 error.

I noticed in previous comments that somebody else had this issue about 2 years ago (see below). Any ideas how to resolve this?

Thanks.

andymaciel PURCHASED 2 years ago

Hello, I’ve purchased this theme and something happened cuz now I receive a 500 error, if I activate another theme WP works, can you help me?

Default-user
phccm Purchased

Can anybody help me with this?

tickera

Hello,

Sorry for late response. Can you please send us FTP access and WordPress login so we can test them ASAP and find out what might be the problem.

Please send them to support@tickera.com

Kind Regards, Tickera Team

susier Purchased

Hi – I would like to REMOVE the contact form entirely. How would I do that?

Default-user
susier Purchased

I still want the map though.

tickera

Hello, Sorry for late response. In order to delete those fields open _contact.php file located in theme folder.

There two divs containing contact form that you need to remove. That’s
<div class="contact-form"> </div>

and

<div class="contact-sidebar" />

Delete those divs and content inside them.

Kind Regards, Tickera Team

I activated the theme. How do I get your dummy data to import so that I can get an idea of what the site will look like?

tickera

Hello,

We can send you dummy data. Please send us an e-mail to support@tickera.com

Kind Regards, Tickera Team

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