84 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Kazakhstan

Really nice! Good work.

tickera

Thanks :)

  • Has been a member for 1-2 years

My navigation menu is appearing behind the countdown ticker? How do I move it up my website so it appears like it does on your theme example?

www.highperformancerunningcamp.com

Thanks!

Eric

  • Has been a member for 1-2 years

I see now that my logo was too big and it pushed my menu bar down on the page.

tickera

Glad to hear you have found a solution :) Kind Regards, Milos

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Thailand

Hi,

My contact page doesn’t seem to work. I’ve created the page, selected contact as the template, set everything up on the theme panel and still it shows up empty. Any reason why this could happen?

Also, I’ve tried to embed google maps in another page and the map doesn’t appear, would there be a reason for that as well?

Thank you

tickera

Hello,

Can you please send us your wordpress login to milos@tickera.com so we can check it out.

Kind Regards, Milos

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

The program items do not appear to be sorting by the date category or time field but on time created. How can we fix this? I had to add a new program breakout at 8:30am for example but it is not appears in correct time sequence.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Same problem with your Categories. My Categories are showing up Wednesday, Tuesday, Thursday.

Please advise how to fix. I can’t go live with the conference announcement until this is resolved.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

PLEASE – can you give me some php code edits or something to be able to sort program and program categories by something other than ID? Without that option, your assuming your customers are going to be creating all these things in precise sequential order. I may be told tomorrow to add another track or another break and I’ll have no way to get it to show up where I need it. I think you should create a drag-n-drop sorting option or change the TIME field on the program items from a text field to a DD MM YY T dropdowns.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

I need a solution or money back Tickera. I’m not about to go into the database to change category ID’s or recreate them all.

Also, if you edit a program item in Quick Edit (just as to change the date of publish) it deleted the time field data and you have to go back in to recreate it.

My header navigation is gone missing to and I haven’t modified a single line of php or css.

Some response would be appreciated.

tickera

Hello, Sorry for late response.

Can you please send me your wordpress admin and ftp to milos@tickera.com so we can check it out and sort it.

Kind Regards, Milos

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I am having the same contact page/form disappearing issue that others have had. This is very odd. Host is iPower.com

Can you provide a solution in this thread so that you can help others that experience the issue?

tickera

Hello, We have submitted update for contact form issue. We will let you know when it’s approved.

Kind Regards, Milos

tickera

Theme is now updated. Thank you for your patience.

Kind Regards, Milos

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 4-5 years

This would be a great theme if it wasn’t so damn flawed. Creating elements and they won’t appear on the homepage. When you finally do get one to appear and make the mistake of editing it, it disappears and won’t return. Brutal.

tickera

Hello,

We are trying to improve it as much as possible. We have submitted update for contact form issue.

Kind Regards, Milos

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
CunhaVaz Purchased

Warning: Invalid argument supplied for foreach() in /wp-content/themes/rocketick/index.php on line 129

any ideas ?

tickera

Hello, Sorry for late response Just set up the menu. That way you decide what pages to show.

Kind Regards, Milos

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Cyrylski Purchased

This theme is faulty. Menu disappears if you have more than 2-3 items in it. At this point I do not feel happy about the spending.

tickera

Hello, We have responded to your mail to see what might be the issue. Kind Regards, Milos

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

So, this says “Well Documented” and yet I can’t find a single piece of documentation or explanation how to set everything up. No explanation of how to make sponsor logos appear (featured image doesn’t work), entering map coordinates and turning on the map doesn’t seem to do anything, and when I add a speaker all I get is their name and nothing else. The “Read Me” file in the zip file was blank.

The idea of a single page site was rather appealing to me, except that all I got was a template that doesn’t function like any of the other half dozen Wordpress sites I run, and comes with zero instructions.

Is there a help file somewhere? Or like the rest of this thread am I expected to just let someone from Tickera root around in my site to make it work?

tickera

Hello, Before we continue can you please check in your Settings > Reading that your front page displays are set to Your Latest Posts.

If that doesn’t work please send me your WordPress credentials to milos@tickera.com

Kind Regards, Milos

  • Has been a member for 1-2 years
  • Bought between 1 and 9 items
orego Purchased

Hi, another with Contact form problem, When i test the contact formular it doesn’t work. can you put a solution here please?

tickera

Hello,

Contact form is sending all emails to default Wordpress email set under “Settings” -> “General”. Alternatively you can manually set email address in file sendcontact.php file which can be found in ..wp-content/themes/Themetick/sendcontact.php . Here find line

$to = get_option('admin_email');

And replace admin_email with desired email address. Do not delete apostrophes.

Also, you should check with your hosting provider is your server set for sending emails.

Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Mexico

Hello, I’ve purchased this theme and something happened cuz now I receive a 500 error, if I activate another theme WP works, can you help me?

tickera

Hello,

No one had similar issue until now, is your website online, if it is can you please send your wordpress login to milos@tickera.com and we will check it out.

Kind Regards, Milos

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Montenegro
  • Sold between 100 and 1 000 dollars
Svemir Purchased

Hello,

how can I change speakers into artists?

tickera

Hello,

If you mean to change the it in administration, go to /inc/post-types.php there you should see code that is creating the post type speakers and just it’s values.

Kind Regards, Milos

  • Has been a member for 5-6 years
  • Bought between 50 and 99 items

Hi there,

Is text/html view disabled? I’m only able to access visual mode with your theme.

Thank you.

tickera

Hello and sorry for late response,

Which version of the theme and WordPress are you using? We just tested the theme and text editor was working normally.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Milos,

Can i change the position of the logo? I can’t align it with the menu bar, because the logo it’s square and needs to be a bit bigger.

Is there any way to move it up or down ?

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Milos,

Is it possible to change the position of the logo? I can’t align it with the menu bar, because the logo is square and needs to be a bit bigger.

Is there any way to move it up or down ?

Thank you!

tickera

Hello,

You can change the top margin of the logo to correct the position. To do this simply go to Appearance > Editor in your admin section, it will open style.css file where you need to paste this code at the end: .logo{margin-top: 100px} Now just change the value from 100 to position your logo.

Regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
redtps Purchased

Hi there!

I’ve purchased your theme and am getting on really well with it – bar one issue:

The menu tool won’t let me build a traditional navigation, ie to seperate pages.

For example I want to link to www.mywebsiteurl.com/test/bio/ but the menu will link to www.mywebsiteurl.com/test#bio

Any advice would be great!! Thanks,

Tps

tickera

Hello,

Rocketick theme doesn’t support separate pages. As you can see from theme description and theme demo, Rocketick is one paged theme.

Thank you.

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